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            Business ProfileParker & Sons

            Air Conditioning Contractors
            BBB accredited business

            Contact Information

            3801 N Highway Dr

            Tucson, AZ 85705-2907

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            Email this Business
            (520) 273-7247

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            Customer Reviews

            4.76/5

            Average of 313 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 1/6/2022

            Years in Business: 50

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Keeping you comfortable with expert heating, cooling, plumbing and electrical service Since 1974. Parker & Sons has been serving homeowners and businesses for over 40 years and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. Serving Maricopa, Pinal, and Gila Counties, Parker & Sons continues after all these years to maintain an A+ rating with the Better Business Bureau and even won the BBB Torch Award For Ethics (Twice!)

            Today the same old-fashioned quality and workmanship that Grandpa Parker started the business with still exists at Parker & Sons today! How have we done it? We have the best team in the industry and we always make sure everyone is properly trained technically and in customer service.

            Business Details

            Location of This Business
            3801 N Highway Dr, Tucson, AZ 85705-2907
            Email this Business
            BBB File Opened:
            12/22/2021
            Years in Business:
            50
            Business Started:
            1/1/1974
            Business Started Locally:
            12/1/2021
            Business Incorporated:
            1/1/1974
            Accredited Since:
            1/6/2022
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            75
            Alternate Business Name
            • Environmental Conditioning LLC
            Business Management
            • Justine Kelly, Marketing Manager
            • Daryl Bingham, President
            Contact Information

            Principal

            • Justine Kelly, Marketing Manager
            Additional Contact Information

            Email Addresses

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            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/24/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            On June 3, 2024, I noticed Parker and Sons charge my credit card account with the amount of $153.89 without contacting me. I called Parker and Sons immediately that date. Mark called me back and left a message that he will submit the refund and should take 7 to 10 business day to show on my credit card. Within three weeks as today, the amount of $153.89 still not refunded. I did contact them twice already after the first initial call. I spoke to two representative last week and the week before and I was informed that there's not much they can do, just wait for it to show on my credit card. I am really disappointed on how they handle this type of situation. Mark also left in my voice mail that he will remove my information and credit card information on their file.
            Read More
            Read 8 More Complaints

            Customer Reviews

            313 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jodi and Chris T

            07/07/2024

            Our Tech, *****, was efficient, on time, friendly and represented Parker & Sons well. Our AC went out on us July 5 late night Friday. ***** was here 1st thing in the the morning on Saturday July 6.He identified the problem with our AC unit, explained it to us and fixed it fast.I highly recommend using Parker & Sons for HVAC and ******** services.

            Parker & Sons Response

            07/08/2024

            Hi **** and *****, Thanks for the wonderful feedback for ***** and the work he did at your home. We are glad to hear he got things back up and running quickly particularly in this summer heat. Please don't hesitate to reach out if there's anything else we can assist with.
            Read 312 More Customer Reviews

            Local BBB

            BBB Serving Southern Arizona

            More Info on Local BBB

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