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Find a Location

Sunshine Swim School has 1 locations, listed below.

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    Business ProfileforSunshine Swim School

    Swimming Lessons

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    18 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8484 E Speedway Blvd, Tucson, AZ 85710-1715
    BBB File Opened:
    7/1/1998
    Alternate Business Name
    • Scala's Swim School, Inc.
    Business Management
    • Mr. Garrett Armstead, Owner
    Contact Information

    Customer Contact

    • Mr. Garrett Armstead, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    18 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/20/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    On 4/21 I paid $384 for swim lessons for two of my children. These lessons were to start on 5/16 and be twice a week through 6/24. My kids attended the first week of lessons. Then the day of lesson three (5/23) we received a phone call saying there was a pump issue and lessons would be postponed that week. I also received a text message on May 25th reiterating there being no class that day. On May 30th we received an email stating that the facility was having "issues" and they would remain closed that week too, and as a result our lesson schedule would be extended out one more week. And to make up for the inconvenience, all students would receive a free Sunshine Swim School t shirt. On June 6th I received a text message saying there was no lessons again as the school was awaiting a permit to reopen. June 9th I received an email stating they were having real estate issues and were paotponing lessons indefinitely but would get back up and running asap. On June 11th I received an email saying they were closing because their property has been sold and they would be finding a new location and get lessons back up a running once they found a new property. We were out of town that day, so when we returned a week later I tried calling, emailing and driving by to get answers on what was happening regarding the money I had paid. The phone never was disconnected, no response ever came to my email, and no one was at the property. Their app was still active and I tried contacting them through that, but never got a response and about a month after the email saying they were closing the app shut down. I want my money back since my children only received 2 of the 12 lessons they were scheduled for.

    Customer Reviews

    0 Customer Reviews

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