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          Find a Location

          Live Nation has 22 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileLive Nation

            Event Ticket Sales
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            9348 Civic Center Dr

            Beverly Hills, CA 90210-3642

            Get Directions
            Visit Website
            (310) 867-7000

            Customer Reviews

            1.04/5

            Average of 119 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1,282 complaints closed in last 3 years

            269 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Live Nation has 22 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              9348 Civic Center Dr, Beverly Hills, CA 90210-3642
              Years in Business:
              25
              Business Started:
              1/4/1999
              Business Incorporated:
              1/4/1999
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Live Nation Touring, Inc.
              • Fan Fire
              • Live Nation Entertainment Inc
              • ticketstoday.com
              • Front Gate Ticketing Solutions
              • The Jiffy Lube Live Amphitheater
              • WU Wear Official
              Business Management
              • Mr. Michael Rapino, CEO
              Contact Information

              Principal

              • Mr. Michael Rapino, CEO

              Customer Contact

              • Mr. Michael Rapino, CEO
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying tickets to the big game or concert? Don't get scammed

              Customer Complaints

              1,282 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/28/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              I purchased the "Fast Lane" entry tickets that are advertised as providing the option to "skip the public lines" and that the "Early entry times will vary and could be combined with *************************** packages, but will gain access prior to public doors." Not only did we not gain entry prior to the public gates, the "fast lane" was much slower because they now give fast lane access to lawn passholders and every one of them has to have the chairs and bags they are bringing in searched. The line was so much longer and slower that we ended up having to move to the regular public entry line to get in. If they want to sell a true fast lane pass the gates should be actually open earlier for fast lane pass holders and there should be separate fast lane lines for their lawn passholders and those who actually purchase a fast lane pass and don't need to go through a full search. They are simply making additional money by promising early and easier entry that absolutely does not happen.
              Read More
              Read 1281 More Complaints

              Customer Reviews

              119 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Amber S

              07/26/2024

              Purchased 3 day event tickets for country jam in ******** and one day was canceled. We received an email on June 26th stating a refund would be issued in 30 days. Front gate tickets emailed and said funds would be returned to us on July 26th. As of today they will not respond to emails and when I call they say they don't know when I'll receive a refund and it's out of their control and to wait 5 business days for a response. I've been waiting for a month as it is and now they don't know if they are going to actually refund me. Poor business. My refund is close to 500 dollars.
              Read 118 More Customer Reviews

              Local BBB

              BBB of Los Angeles & Silicon Valley

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              BBB reports on known marketplace practices.

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