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Business Profile

Event Ticket Sales

Live Nation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Ticket Sales.

Reviews

This profile includes reviews for Live Nation's headquarters and its corporate-owned locations. To view all corporate locations, see

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Live Nation has 36 locations, listed below.

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    Customer Review Ratings

    1.05

    Average of 85 Customer Reviews

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    Review Details

    • Dennis L

      Date: 04/19/2025

      A complete f***ing corrupt organization, no ethics or class, just out to rip off the hard working people and get rich off of them. And shame to the artists allowing it to happen

    • kale g

      Date: 02/21/2025

      ****** Story, Operations manager for live nation at **************** in ******* needs to be fired.On February 15th I went to a concert at **************** in *******. I had two general admission tickets. The live nation staff were extremely unprofessional. Letting the same people come and go from the GA floor, marking their hands and treating them like it was VIP. I questioned them many times and they would not let me on the floor because they said it was first come first serve which was a lie, that's not the ticket I bought and there was no verbiage stating that anywhere. Live nation broke the terms and agreement for the tickets I bought. So ****** Story the live nation operations manager kicked me out of the show because I was stating the facts and they didn't like it. How they treated the same paying customer with the same ticket I had is disgusting. They were intimidating me and telling me not to question them. It was the worst experience I had at a show. I'm out $200 dollars and missed the show because of how they thought they could run it. Live nation staff were the rudest and most entitled people. They need to be fired.

    • Chris M

      Date: 01/15/2025

      ******** company doesn't deserve one star Ticketmaster and Live Nation have a monopoly on tickets and will not let the common person purchase during pre-sales they put out false advertising claiming there are pre-sale codes and then do not send them to you or when you try to purchase tickets there's constant errors with their online purchasing and that is the only way you can buy them horrible company the government needs to shut them down as they are a monopoly working under two different company names so that they can get by without consequence the customer service is horrible and they're representatives are rude and will not help. How these companies continue to operate I do not know as I know most artists are money hungry and get paid personal fees from these companies the *** and Better Business Bureau should shut down Ticketmaster and Live Nation they are a scam and they constantly take advantage of the hard-working Americans who try to buy tickets only two allow people with huge budgets on computers to purchase up everything and flood the ticket sales so that the common man cannot get any scumbags pieces of garbage and unfortunately if you want to go to anything I repeat anything Sports concert or paid ticket for any type of show Live Nation and Ticketmaster are the only way to purchase these tickets even if you go to small venues and try to purchase tickets directly they redirect you to a Ticketmaster site this should be illegal and is bad business practice for everyone else but them

    • PRASHANT L

      Date: 11/27/2024

      Horrible place. This manager was the most rude I have encountered. I had an issue with server. Manager told me to order more food and drinks and waved us off. Pic below. What class. They want your money. That's it. Nothing more.

    • Bob B

      Date: 11/15/2024

      Live Nation has several applications of mine that are still "Under Consideration" despite the fact that the positions have been reposted several times since I had applied - which ranges from 30+ days ago to 2 years (going on 3). And because my applications are still be labelled "Under Consideration" I am unable to apply to the newer posts (of the same positions). I genuinely don't believe they are reviewing applications. Companies who do this need get fined or reported or something. This is really messed up, especially considering the job market today.

    • Amadeus M

      Date: 09/25/2024

      Very unorganized at the jelly roll concert at the climate pledge in ******* ********** about the staff not knowing the proper time to let VIP's in. Afterwards they held some VIP's back upwards of half an hour before realizing. And at the end I know alot of VIP's where not able to get the gift in the package and they ran out

    • dee h

      Date: 09/24/2024

      Changed policies on events to prevent customer service from actioning on refunding orders. Scam, and money hungry. **************** also does not reply.

    • Brenda M

      Date: 09/15/2024

      I have reached out to Fool In Love directly by email and they still have not responded at all. Firstly, the event was extremely unorganized. My party and I waited over an hour just to enter the venue. Once inside, we found there was no shade available, and the crowds were so large that it was impossible to enjoy any part of the event. The sound system was also a significant issue, with speakers cutting in and out during several artists' performances. Additionally, I had to wait an hour to use the restroom, only to find there was no water to wash hands. The event also ran out of food, which was unacceptable. Due to these conditions, we had to leave early because of heat exhaustion and migraines, and we could not enjoy the event we paid for. Given these numerous and serious issues, I am requesting a full refund for the tickets purchased.

    • Olivia S

      Date: 09/09/2024

      Im a long time concertgoer and typically have not had any issues until recently. I bought two lawn tickets and could no longer use them. I was happy to see I could post for verified resale! I appreciate that the resell steps were super easy and have known others who had success. After several weeks, they have not sold and I do not know why, as its a well known artist and now hear the event is sold out! Out of curiosity, I wanted to see other resale prices so I performed a standard search on the ** app to see if the public could view my active listing the tickets werent there. I just called cust svc and was told that only the lowest priced lawn tickets will be viewable. The public isnt able to even see my tickets as an option when they search (even with a specific search range) because there are other lower prices for the same ticket. I see other resale seat tickets for various ranges. Why would my tickets not get the same opportunity? ** advertises a resell marketplace but is not transparent about how it works, nor was this info included in my listing confirmation email. I opted to use the marketplace as an official & easy way to resell but ** is not allowing me a fair chance using the services they advertise. Im seeking a full refund for my tickets.

    • Briana S

      Date: 09/04/2024

      Attended the Fool in Love event. I have repeatedly attempted to reach Front Gate and have filled out the form on the site and emailed for assistance but have not heard back from any of the means I've tried to reach them through. I have been given ticket numbers via email, and I have responded via the same email, and still have not received a response. The event was poorly executed and the response from the event, organizers, and ticketing is abysmal. I'm hoping to hear from someone soon resulting in a positive resolution.

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