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Payment Processing Services

Maverick Payments
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1.36

Average of 11 Customer Reviews

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Review Details

  • Raul V

    Date: 09/23/2022

    WORST COMPANY I EVER HAD! I suggest not to signup with this company unless you ok with them keeping money to prevent chargesbacks, i had 6 moths with them doing great, i agreed to do reserved since i have no issue before just a regular chargesback below 15$ around 2-6 disputes a month out of *****+ transactions a month. on the 6 month doing about 40k a month i request to release my reserved amount which is about 12k, they denied it saying that i don't meet the history transaction. HOW ? chargesbacks were below 6 for the last 6 months doing1k+ transaction, i provided documents like bank statements so they can verified i have funds in my account for any chargesbacks, also they don't take chargesback fees from reserved, they keep taking charges back at the end of the month from your bank account. Since they denied multiple times at 6 months of been processing with no issue, customer service said i have to wait until i get no disputes in order to release reserved funds, which is fine, but the issue comes i need to refund a customer but i CAN"T and they CAN'T do it either because my account is closed, NOW I WILL GET A DISPUTE because i can process refund anymore, now they will keep holding my money until i get 0 disputes. AGAIN, DO NOT Sign Up worst company i ever had, 2 business and this one was the worst, agent who took my application was kind and great customer service, i hope he work with another company, now im very working with another company no reserved, less % and my company is high risk but maverick deff was a bad experience.

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