Reviews
This profile includes reviews for Lamps Plus, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 729 Customer Reviews
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Review fromanthony and joyce i
Date: 04/24/2025
5 starsEASY PEASEY THANKS FOR THE LIGHTS FOR MY BATHROOM . IS THIS TEN WORDS LOLReview fromDarrel S
Date: 04/09/2025
5 starsI as able to place my order easily. I had to reach out to customer service and they were very nice and professional. I will be back.Review fromStephanie M
Date: 04/05/2025
5 starsEase of ordering, beautiful fixtures, and ongoing communication about shipping have made me a repeat shopper.Review fromPatricia W
Date: 03/27/2025
5 starsGreat selection of lights and fans. The quality of their products are wonderful! Great Chat Assistance. Thank you, ****** *.!!!Review fromVejay P
Date: 03/27/2025
3 starsVejay P
Date: 03/27/2025
Experience was good until I got to the shipping. $100 shipping is outrageous. Very distasteful
Lamps Plus, Inc.
Date: 03/28/2025
Thank you for your review *****. Free Shipping is not available for Open Box items. Free Returns only available for outdoor lighting and ceiling fans. No other items eligible for free returns. These shipping terms are only valid for items using standard shipping to the 48 US contiguous states - ****** and ****** excluded. ***************************************************************************Review fromKristin S
Date: 03/26/2025
2 starsKristin S
Date: 03/26/2025
This was probably one of the most difficult ordering experiences Ive had in a long time. Tried to shop the sale, sometimes it said it ends on 3/25 other times 3/26, they offered to take you to the lights that qualified and wouldnt. Picked out one of those lights and nope! Doesnt qualify. The items were in my cart on 3/25 and I couldnt complete the order and now on 3/26 it wouldnt accept the sale. Just really frustrating! Ended up just placing the order out of sheer frustration and time spent. ****.Lamps Plus, Inc.
Date: 03/27/2025
Hi *******, Thank you for contacting us and sharing your review. We're very sorry to hear about the complications you experienced while shopping on our website. We reviewed this further and happy to confirm you were able to receive a discount on your order. Please note promotional discounts cannot be applied to already discounted merchandise or Open Box. If you have any questions, please contact me at ***********************************Review fromKay T
Date: 03/23/2025
5 starsI love the many options and the return policy so I can try things out without fear!Review fromSTEPHEN M
Date: 03/20/2025
5 starsLAMPS PLUS is my new favorite place for all my lamp and lighting needs. Spent a good part of my afternoon at the mini-mall shops and got frustrated and a sore back out of it. Came home signed onto their site with a near endless set of choices. Got EXACTLY what I was looking for and it's on its way to my home. Plus the pricing was OUTSTANDING. I'm a forever customer going forward.Review fromHeidi S
Date: 03/08/2025
1 starHeidi S
Date: 03/08/2025
I live in ******. My shopping cart had free shipping. I put in my address, it didnt warn me that my shipping total would change. Then I put in payment info, no place showed any pricing. So I placed my order. And was charged $96 for shipping! In ****** I know it can be more so I always check. But this cart did not show me the new price. Not cool.Lamps Plus, Inc.
Date: 03/10/2025
Thank you ***** for bringing this to our attention. We apologize for the confusion regarding our shipping charges. Once the address is providing the cart will update with the shipping charges. The order has shipped and we can attempt to reroute it back to us for a full refund. If you would like to move forward with this, please call, chat or email us at ***********************************Review fromalan w
Date: 03/05/2025
5 starsIn trying to furnish a new house, they have the best selections compared to many other vendors. I have been very satisfied.
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