Reviews
This profile includes reviews for Lamps Plus, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 712 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromSTEPHEN M
Date: 03/20/2025
5 starsLAMPS PLUS is my new favorite place for all my lamp and lighting needs. Spent a good part of my afternoon at the mini-mall shops and got frustrated and a sore back out of it. Came home signed onto their site with a near endless set of choices. Got EXACTLY what I was looking for and it's on its way to my home. Plus the pricing was OUTSTANDING. I'm a forever customer going forward.Review fromHeidi S
Date: 03/08/2025
1 starHeidi S
Date: 03/08/2025
I live in ******. My shopping cart had free shipping. I put in my address, it didnt warn me that my shipping total would change. Then I put in payment info, no place showed any pricing. So I placed my order. And was charged $96 for shipping! In ****** I know it can be more so I always check. But this cart did not show me the new price. Not cool.
Lamps Plus, Inc.
Date: 03/10/2025
Thank you ***** for bringing this to our attention. We apologize for the confusion regarding our shipping charges. Once the address is providing the cart will update with the shipping charges. The order has shipped and we can attempt to reroute it back to us for a full refund. If you would like to move forward with this, please call, chat or email us at ***********************************Review fromalan w
Date: 03/05/2025
5 starsIn trying to furnish a new house, they have the best selections compared to many other vendors. I have been very satisfied.Review fromDebbie H
Date: 03/01/2025
5 starsLamps Plus has one of the easiest web sites for searching products. There are so many ways to search for lighting, it is easy to find what you are looking for. My past orders have always arrived in good condition and on time.Review fromLAURETTA H
Date: 02/27/2025
5 starsLove this company! Products are of the best quality and the service is sublime!Review fromMark B
Date: 02/27/2025
5 starsVery happy with the process of ordering and information on how to choose the correct size..Review fromBrent L
Date: 02/25/2025
2 starsBrent L
Date: 02/25/2025
No indication of potential delivery date??? Would like that information!If it ships from 1/2 way around the world, THAT INFORMATION NEED TO BE STATED!Will offer opinion on condition upon delivery.Lamps Plus, Inc.
Date: 02/26/2025
Hello *****, thank you for your review and bringing this to our attention. We understand how important it is to provide shipping and delivery dates. Your beautiful table lamp has a lead time of 3-5 days which is listed on our website. The order shipped the same day and our records show per the ***** tracking number its scheduled to be delivered on Thursday 02/27/2025 by the end of the day. Please note these are only estimated dates. If you have any questions or concerns, feel free to contact us.Review fromWilliam G
Date: 02/23/2025
5 starsThe Website was extremely easy to use. The graphics were clear. The price was right.Review fromElizabeth C
Date: 02/18/2025
5 starsWell illustrated, easy to order and the shipping is reasonable.Review fromRon H
Date: 02/17/2025
5 starsExcellent customer service when chatting with the specialist. Excellent choice of products!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.