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Find a Location

MGP Caliper Covers has 1 locations, listed below.

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    Business ProfileforMGP Caliper Covers

    Auto Accessories

    At-a-glance

    Customer Reviews

    1.13/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    39 complaints closed in last 3 years

    12 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers automotive brake pad covers. 

    Business Details

    Location of This Business
    616 Marsat Ct, Chula Vista, CA 91911
    BBB File Opened:
    5/20/2014
    Years in Business:
    15
    Business Started:
    11/29/2008
    Type of Entity:
    Sole Proprietorship
    Additional Contact Information

    Fax Numbers

    • (619) 330-4609
      Primary Fax

    Email Addresses

    Customer Complaints

    39 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/01/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I do not recommend patronizing MGP. I have a 2022 Kia ********* SX nightfall edition. I plugged this information into MPG website to verify that their caliper covers are listed to fit my vehicle. Their website stated the covers would fit. Upon receiving the covers, I had them installed by the Kia *********** Kia mechanic notes: ...there is a chance the covers will rub the inner wheels because they are not OEM quality and were difficult to install due to not having the exact fitment. Theres not enough front clearance for the cover to fit without rubbing against the inner rim. When I arrived home, I could not slide a sheet of paper between the rim and the caliper covers. On my initial call to MPG regarding this issue, ******* confirmed that my specific model (Rim) had not been tested and MGP would refund my initial cost. When I inquired about a full or partial compensation for the additional labor cost I incurred to have the calipers installed, MGP gave me a myriad of excuses and began to deflect to installment... from suggesting bending the product to purchasing wheel spacers to make it work. I would not have purchased the product if I had to bend it. That defeats the purpose and voids any warranty. In addition, they tried to recant their own admission that the covers were not tested to work with my rims. MPG refuse to take responsibility for the incorrect information provide on their website. **************** and product quality are essential aspects of a business. I do not and will not recommend anyone to do business with MGP.

    Customer Reviews

    15 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Keith O

    1 star

    06/06/2024

    I do not recommend MGP. I have a 2024 ****** Tacoma Sport. Their website indicated the covers would fit. I tried to have them installed by the local ****** dealer. The tech indicated the front set would likely rub on the wheel (less than a paper width clearance) and the rear set does not fit at all without significant modification. I made two calls to their Support lines, technical and customer service. Neither call was ever answered. I also sent the information via their website and didn't receive a response there either. I have been a good customer in the past but to be treated like this at the first sign of an issue is not acceptable. They indicate they do not take returns, so now what?

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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