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Find a Location

Page Turner Press and Media has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Page Turner Press and Media

      333 H St Ste 5000 Chula Vista, CA 91910-5561

      BBB Accredited Business
    • Page Turner Press and Media

      601 E Palomar St Ste C-478 Chula Vista, CA 91911

      BBB Accredited Business

    Business ProfileforPage Turner Press and Media

    Book Publishers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.53/5stars

    Average of 40 Customer Reviews

    Customer Complaints

    42 complaints closed in last 3 years

    21 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/10/2023

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business offers publishing and media services.

    Products & Services

    Marketing Services, Printed Marketing Materials, Publishing Services, Websites Development

    Business Details

    This is a multi-location business.

    Find a Location

    Page Turner Press and Media has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Page Turner Press and Media

        333 H St Ste 5000 Chula Vista, CA 91910-5561

        BBB Accredited Business
      • Page Turner Press and Media

        601 E Palomar St Ste C-478 Chula Vista, CA 91911

        BBB Accredited Business
      Location of This Business
      333 H St Ste 5000, Chula Vista, CA 91910-5561
      BBB File Opened:
      9/18/2019
      Years in Business:
      6
      Business Started:
      8/19/2017
      Business Incorporated:
      9/25/2017
      Accredited Since:
      5/10/2023
      Licensing Information:
      • Library of Congress(PCN), ISBN
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • PageTurner Press and Media LLC
      Business Management
      • Mr. Michael Austin, Owner
      • Ms. Gemma Traya Austin, Owner
      Contact Information

      Customer Contact

      • Mr. Michael Austin, Owner
      Additional Contact Information

      Fax Numbers

      • (619) 632-6328
        Primary Fax

      Email Addresses

      Website Addresses

      Customer Complaints

      42 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/28/2024

      Complaint Type:
      Order Issues
      Status:
      Answered
      Yes, on May 31 2024 PageTurner was doing marketing work for me i was told to help expand my brand a ad in Publishers Weekly would benefit me. I did finally agree after a few phone calls over a couple of months imagine my surprise when my ad they said was displayed in the June 10,2024 paper.After making some phone calls and making sure of the cost of my ad a quarter page ad total cost $425.00 dollars needless to say even allowing for a profit to PageTurner even double the cost that still looks like almost $4,000 dollars over charged.I would hope to settle this amicably if you could be of service i would greatly appreciate it.They are no longer taking my calls or answering my email requests.I also have book contract through them hopefully that is fulfilled shortly,Thank you for your time *********************
      Read More

      Customer Reviews

      40 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Margaret C

      1 star

      05/30/2024

      Worst company ever! Personally, they don't receive one star! They should be removed from BBB.Do not deal with this company as it's a scam!!!! Do your research. Look at reviews first.I foolishly signed on with them and when I wasn't receiving any royalties after they told me the book was doing well, they never addressed the issue. Always same excuse like "Amazon hasn't sent in their numbers yet."Then to top it off they sent me this false document from Waterstones UK saying Waterstones wanted to sell my book and give me an advance for ****** books at $78,000 paid up front. I just had to pay Pageturner $18,898.00 US first to cover some of the documents that had expired. That is $26,276.67 Cdn Funds!! This is a FRAUD! I contacted Waterstones and they said they would never operate this way. They get a lot of scams like this . Pageturner even impersonated one of their employees to call me and leave me a message.I told Pageturner I wanted to cancel my membership several times (via email) and they never sent me a cancellation letter. Instead they blocked my website so I couldn't access it . When I tried it on other computers, there is was!! On mine it said, "This site can't be reached."They sent me false royalty receipts showing no sales, even though the book was doing well, they said!All they want is your money. Do not engage!!I personally don't know why BBB would even sign them up.Would be nice if a class action suit was brought against them.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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