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Find a Location

Vagabond Inn has 1 locations, listed below.

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    Business ProfileforVagabond Inn

    Hotels

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers hotel services.

    Business Details

    Location of This Business
    3205 Harbor Blvd, Costa Mesa, CA 92626-2508
    BBB File Opened:
    9/10/2013
    Years in Business:
    27
    Business Started:
    4/14/1997
    Business Incorporated:
    4/6/2012
    Type of Entity:
    Corporation
    Alternate Business Name
    • Vagabond Inn Corp
    Additional Contact Information

    Fax Numbers

    • (714) 662-7596
      Primary Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Traveling soon? Shop smart when booking a hotel room

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/02/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I took my family to this hotel the night before a ********** visit and had small children with me. The hotel isnt in a bad area; yet, there was a dirty drug needle inside our room when we arrived and the desk person and manager refused to refund me so that I could get a room at a different hotel. Then the desk person claimed that there was no needle in the room; however, I have a photo of said needle. There was also evidence of bedbugs, but the drug needle was quite a distraction even from bed bugs. The woman finally returned the charge back to my card, but we ended up having an extremely late night trying to find lodging due to their negligence and the funds took several days to be returned to me.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brandi Y.

    1 star

    03/18/2023

    Alright where do we begin ? I found ********** short notice when deciding to stay in town for work (I work For a tech company and do Amazon Flex in the side . Amazon Flex was the reason I chose To stay as my blocks were early morning . No need to drive back to La that late to be right back in a couple hours) . The hotel was cheap so I really Did not expect anything special . I expected A room clean and decent enough to eat , sleep , shower and charge my devices . Upon arrival , when checking in , I was Very nice to the woman at the front desk but she was a rather tough cookie . Not even a crack of a smile . When I get To my room to take my things up , I almost Drowned in the parking lot (not really but it was raining pretty bad so almost) . That wasnt the issue . The issue was when I got Into my room I couldnt Even turn the heater on to get warm and dry !!!! As stated I didnt Expect much from the place but boy was it run down ! Defintely could use some cosmetics ! Not going to go in every detail but just know you get what you pay for ! The most unsettling of the cosmetics was a very wide open trap door looking thingy under the bathroom sink tht was WIDE OPEN ! I just Knew something was going to come out of it . Giving me the heebie jeebies just thinking back on it . Another MAJOR deduction for me was the wifi . I had A late work assignment turned in because there was NO WIFI . Call the front desk and she was adamant on the password being accurate and hers works so she doesnt know what to tell me . We get showered and ready for bed early because I have A 4 am shift . Wake up to use the bathroom and click the light on , ROACHES SCATTER !!!!!!! And to make it even worse , some ran into my open bag sitting in the floor !!!!!!!!!! Immediately woke up hubby and I kid you not one comes scurrying from under the pillows !!!!! Only solution they had for me was switch rooms . HA ! Thank god for third parties because they handled my situation accordingly . NEVER TF AGAIN

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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