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Find a Location

ShoeDazzle.com has 1 locations, listed below.

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    Business ProfileforShoeDazzle.com

    Retail Shoes
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.14/5stars

    Average of 49 Customer Reviews

    Customer Complaints

    93 complaints closed in last 3 years

    14 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/29/2016

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    800 Apollo St, El Segundo, CA 90245-4701
    BBB File Opened:
    8/26/2015
    Years in Business:
    14
    Business Started:
    10/30/2009
    Business Incorporated:
    5/20/2010
    Accredited Since:
    7/29/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • TechStyle Fashion Group
    • TechStyle Inc
    Business Management
    • Whitney Starr, Operations Manager
    Contact Information

    Principal

    • Whitney Starr, Operations Manager

    Customer Contact

    • Whitney Starr, Operations Manager

    Customer Complaints

    93 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/11/2024

    I returned 2 pair of boots in the original shipping container Inside the container were two individual original packaged boxes with the return paperwork attached to each box. Mailed them back as requested. They said they only received one pair of boots which were called the ******* boot and not the Slouchy boot. They had to receive both pairs because they were packaged in the same container. Later after much frustration, phone calls, text and emails they tell me you can't mail two pair in one package even though they never tell you that. They are shipped to me two pair in one container er so why would I think I could not mail them back the same way? They refuse to help me or send me my exchange. They say I did the return wrong. They don't say you can't return 2 in the same original shoedazzke box. I just want the slouchy boot that they owe me or a refund or even a credit. Some idiot robot like guy named ***** keeps emailing me back.
    Read More

    Customer Reviews

    49 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Denise W

    1 star

    08/07/2024

    Initially I attempted to cancel my membership June 2023. The rep in formed me I had a $700.00 credit and requested for me to purchase $700.00 in shoes. I said absolutely not I want to cancel my membership they insisted on giving me 3 month free membership so I would not cancel. I informed them I wanted my money owed. I have been attempting to get a refund owed to me in the amount of $359.00 for a year. First time I called they were able to refund a portion of my money via bank account then stated they would send me a check. When I attempted to confirm my new address they reported oh we I used it just now to the address on file just wait and see if the check arrives- now if I said I moved to a new address what are the chances of ever receiving that check. I waited 8 business weeks - NOTHING CAME. I contacted them AGAIN and explained I have relocated gave them updated address STILL NO CHECK . I called AGAIN in May confirmed my address they reported they were issuing me another check it is now 8/7/2024 and still NOTHING. I called them today inquiring about the status then rep had me on hold acknowledging the fact it doesnt take a year for a check to be delivered only to tell me to call back in 2 weeks. This company surely doesnt honor their policy Each time that I contact them I am given the run around. I requested to speak with a supervisor/manager that request was denied. This company is a scam

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