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          SkyOne Federal Credit Union has 1 locations, listed below.

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            Business ProfileSkyOne Federal Credit Union

            Credit Union

            Contact Information

            14600 Aviation Blvd

            Hawthorne, CA 90250-6656

            Get Directions
            Visit Website
            (800) 421-7111

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            14600 Aviation Blvd, Hawthorne, CA 90250-6656
            Alternate Business Name
            • FAA First Federal Credit Union
            Business Management
            • Mr. Joseph Whitaker, President/CEO
            Contact Information

            Principal

            • Mr. Joseph Whitaker, President/CEO

            Customer Contact

            • Mr. Joseph Whitaker, President/CEO
            • Mr. Christopher Stevens, Digital Marketing Specialist
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to choose a new bank or credit union

            Customer Complaints

            11 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/29/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            I opened my account in June 2023 as part of the SUMMER promotion they had, which involved giving an account bonus as long as a certain number of direct deposits were made. This involved direct deposit amounts for 7 months. In February 2024, I reached out again and they said that I had met all the requirements of the summer promotion and should be expecting a payout soon. On March 11 2024, I reached out again and they told me that while I had met the promotion, it required a "manual payout", which could take 7-10 days. Finally, today, March 25th, I reached out again (14 days later) and they said that there was only one person approving manual payouts but they were not available and that's why it was taking so long. To recap, SkyOne:- Promised me a bonus if I met this promotion conditions - They themselves told me I met the promotion conditions - They had no communications with me regarding the promotion except for the ones where I reached out - They promised me they would give me the payout but so far have just been extending deadlines and making excuses I would like to get the promotion I am entitled to and then close out the account.
            Read 10 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            cymon f

            10/12/2023

            This a a very shady , deceptive place. STAY AWAY. NOT to be trusted !! They refuse to reply to emails/ online messaging --anything that will have a record /printed they will not reply to, They tell you they are recording phone calls ---just be sure YOU are recording them too....you'll want to submit them for evidence to the *** , Attorney General and **** Submit your issues to ********** of ******* website *******.gov and also State Attorney General NAAG.org, , Federal Trade Commision FTC.gov, National Credit Union MyCreditUnion.gov
            Read 1 More Customer Review

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