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Find a Location

Roots Nutrition has 1 locations, listed below.

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    Business ProfileforRoots Nutrition

    Herbs

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1210 N La Brea Ave, Inglewood, CA 90302-1215
    Years in Business:
    17
    Business Started:
    1/1/2007
    Alternate Business Name
    • Roots Nutrition & Fitness
    Business Management
    • Customer Service
    Contact Information

    Principal

    • Customer Service

    Customer Contact

    • Customer Service

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/30/2023

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    The date I ordered 10/10/2023 invoice no. *****. As of today I have no product. They said they had made a **** label on 10/18/2023 but it was never picked up by the ************ They said they were going to do a new Label but as of today I have not heard from them about he new label.I do not care if I get the product anymore if they will just give me a refund, ******************************* /
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    LaToya W

    1 star

    08/15/2023

    I placed an order on August 4, 2023. It is now August 15, 2023, and not only do I not have my products, the company has not responded to my 2 emails requesting a status or tracking information. The $80 was taken quickly, however, the product shipping time and customer service is absolutely horrible. This was my first purchase from this company, and at this point it will be the last. I don't care how good the products are (if I ever get to find out), I won't shop here again. They should be embarrassed.

    Roots Nutrition Response

    08/25/2023

    Dear *********************, we sincerely apologize for the delay in shipment and any inconvenience it may have caused. It appears that the shipment label was not printed because the shipping address was not recorded upon purchase. We have since corrected the issue and shipped out your order. Thank you for sending a picture of your delivered items and for giving us a chance to rectify the issue for you. We value our customers so if you have any further cares of concerns please email us at ******************************** Thank you, and we hope to do business with you in the future.

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