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Business Profile

Herbs

Roots Nutrition

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • LaToya W

    Date: 08/15/2023

    LaToya W

    Date: 08/15/2023

    I placed an order on August 4, 2023. It is now August 15, 2023, and not only do I not have my products, the company has not responded to my 2 emails requesting a status or tracking information. The $80 was taken quickly, however, the product shipping time and customer service is absolutely horrible. This was my first purchase from this company, and at this point it will be the last. I don't care how good the products are (if I ever get to find out), I won't shop here again. They should be embarrassed.

    Roots Nutrition

    Date: 08/25/2023

    Dear *********************, we sincerely apologize for the delay in shipment and any inconvenience it may have caused. It appears that the shipment label was not printed because the shipping address was not recorded upon purchase. We have since corrected the issue and shipped out your order. Thank you for sending a picture of your delivered items and for giving us a chance to rectify the issue for you. We value our customers so if you have any further cares of concerns please email us at ******************************** Thank you, and we hope to do business with you in the future.

Roots Nutrition is NOT a BBB Accredited Business.

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