Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Air Conditioning Contractors

Metropolitan Heating & Air Conditioning

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

3 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Adrian L

    5 stars

    09/15/2023

    Found this company through the BBB and couldnt be happier. I had contacted a company before this company and they quoted me over $18,000 for a new system which I knew I needed as mine was over 25 years old. I got in touch with ***** at Metropolitan Heating and Air and he dispatched someone out to my home 2 days later for a quote. Had 2 young techs out to check my system and give a quote. Believe it or not they were able to get the system back up and running while getting me my quote. Although my system was working I still wanted a new energy efficient system. Metropolitan Heating and Air was able to install a full new system, pull all necessary permits, state inspections and were still over $5000 cheaper than the original company. I would highly recommend Metropolitan to my friends and family. Thank you ***** and thank you to your team!
  • Review from Charles K

    5 stars

    12/15/2022

    Company came out after I had 2 other companies tell me the system could not be fixed. There were ******* that came out. One younger gentlemen and one older. They were very curtious, wore booties, put on masks without me having to ask, and quickly got down to diagnosing the issue. They let me know that the unit was not very old (12 years old) and should be repairable. After about 20 minutes or so, they were able to determine that it was the circuit board, which they had with them and could repair the same day. So after suffering for almost 2 weeks, Metropolitan Heating and Air was able to remedy my issue and get me out of the cold. I would highly recommend Metropolitan to all my friend, family, and anyone looking for an honest diagnosis.
  • Review from Carol B

    1 star

    06/25/2022

    This company was assigned by my home warranty company. They came out and supposedly diagnosed the problem and stated that they replaced at part in my furnace. They were to send me a copy of repair and report they were to send to my home warranty company. It has taken them over 1 month to send m a bogus report and no mention of the part they replaced. Beware. I dont believe they are a honest or trustworthy company.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.