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Average of 208 Customer Reviews
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Review fromMichelle J
Date: 01/29/2024
1 starMichelle J
Date: 01/29/2024
This is a 100% a scam. They run your credit report for nothing.
Symple Lending LLC
Date: 02/01/2024
We appreciate you bringing this issue to our attention, and we are very grateful for the opportunity to respond. Symple Lending is a legitimate loan company that offers loans at rates as low as ****% for those who qualify. Please note that we only do a soft-credit pull during the application. Due to privacy issues, we cannot speak on specifics with regard to your applications, but we can tell you that, unfortunately, you did not meet the requirements needed to qualify for our lowest rate We hope that we were able to answer all of your questions, but we are happy to assist if anything else arises.Review fromCarlos M
Date: 01/25/2024
1 starCarlos M
Date: 01/25/2024
Company continues to send letters, texts and emails after I have repeatedly asked them to stop. The representative that previous contacted me was rude and doesnt seem to understand what hes doing.Symple Lending LLC
Date: 01/29/2024
Thank you for bringing this matter to our attention. We take these matters seriously and apologize for any trouble this has caused you. We have adjusted our records and placed your telephone number on our internal Do Not Contact lists. We trust that this action will prevent any further contact. If you receive any further unwanted communications, please bring the matter to our attention, and we will take care of it as soon as possible. We appreciate your understanding about this.Review fromTina J
Date: 01/22/2024
1 starTina J
Date: 01/22/2024
This company preys on people with financial problems. They are a business and don't care about your credit score. There are better ways to deal with out of control debt, don't take this route!!!Symple Lending LLC
Date: 01/24/2024
We appreciate the opportunity to respond to the prospect's concerns. We have reviewed her internal file and accompanying notes. Based on this review, the prospect did not execute a full loan application and is based on her loan denial.No further contact will be made with the consumer from Symple Lending. However, if she wishes to get a loan in the future, We will be happy to assist her. We hope this clears up any questions and/or concerns.Review fromMarc P
Date: 01/17/2024
1 starMarc P
Date: 01/17/2024
Received a Pre-Approved loan letter in the mail. They are a scam. they run your credit report dinging your credit. Then they try to swap you to a debt relief scam where you pay them to negotiate you out of your debt. I thought that was illegal to use a bait and switch method.Symple Lending LLC
Date: 01/18/2024
We sincerely apologize for any frustration or inconvenience you may have experienced in your interaction with Symple Lending. Our team takes customer feedback seriously, and we appreciate the opportunity to address your concerns. We want to let you know that the pre-approval mailer is only based on limited credit reporting information, which is standard, and any actual approval considers additional qualifying information that is collected from your conversations with the company representative. The mailer does disclose that all loans are subject to credit review and approval.Symple Lending is committed to maintaining ethical business practices, and we do not engage in any form of bait and switch tactics. If you received a pre-approved loan letter, our intention was to provide you with a legitimate financing opportunity. If you would like to discuss your concerns further, please reach out to our Public ******************** directly.Review fromM J K
Date: 01/09/2024
1 starM J K
Date: 01/09/2024
Run and run fast away from this company! They lure you in and say they have a preapproved loan offer for you, just call in and they will get you the terms and send you to underwriting. All false information and then they get you in touch with a debt settlement company who I am sure they work with and they get a percentage of the 20% they take. Pretty sad company to work for. Again run Forest run! Bait and Switch!Symple Lending LLC
Date: 01/19/2024
We regret that you feel that the marketing mailer you received was not a legitimate pre-approved offer. It is important to note that the pre-approval in the mailer is only based on limited credit reporting information, which is standard, and any actual approval considers additional qualifying information that is collected from your conversations with the Company representative. The mailer does disclose that All loans are subject to credit review and approval.Additionally, we reviewed your account, and you did get a loan from one of our partners. After reviewing your loan eligibility, the Company representative presented you with an opportunity from our partner company in which you took out a loan.Symple Lending LLC
Date: 01/19/2024
We regret that you feel that the marketing mailer you received was not a legitimate pre-approved offer. It is important to note that the pre-approval in the mailer is only based on limited credit reporting information, which is standard, and any actual approval considers additional qualifying information that is collected from your conversations with the Company representative. The mailer does disclose that All loans are subject to credit review and approval.Additionally, we reviewed your account, and you did get a loan from one of our partners. After reviewing your loan eligibility, the Company representative presented you with an opportunity from our partner company in which you took out a loan.Review fromHenry B
Date: 01/07/2024
1 starHenry B
Date: 01/07/2024
Very shady company stay away I have no idea how BBB give s an A+??????!Symple Lending LLC
Date: 01/19/2024
We appreciate the opportunity to respond to the prospect's concerns.We have conducted a thorough search of our internal records and have found no active record for this consumer. As a result, we cannot adequately address his concerns. If he has any other information (i.e., telephone records, e-mails that he references in his complaint or any other written documentation), we will happily conduct further investigation. Thank you.Review fromMel R
Date: 12/29/2023
1 starMel R
Date: 12/29/2023
I have read many of the reviews, good and bad, about this company. A few of the good reviews do sound as if an employee of this company is trying to make them look good. I have received a few flyers stating that I am PRE-APPROVED as well. Based on the reviews found on this page. I have decided NOT to seek help from this company based on the evidence of too many people who have had a "bait and switch" tactic used on them. I have also research lists of companies that independent review companies state are better. I will go with one of them. Thank you all for your opinions. Symple Loans: DO BETTER and stop tricking people. You almost had me. Glad I researched you first.Symple Lending LLC
Date: 01/09/2024
We appreciate you bringing this issue to our attention and are grateful for the opportunity to respond. Symple Lending offers loans as low as ****% for those who qualify. Many factors are considered before determining the risk and offering a rate based on multiple factors. All our reviews are organically generated by a third-party partner that generates testimonials based on their experience after a transaction. If you have any further questions or need more clarification, please don't hesitate to contact our Public ******************** directly.Review fromDanielle S
Date: 12/22/2023
1 starDanielle S
Date: 12/22/2023
I had pretty much the same experience as others leaving their reviews here...they send a mailer telling me I am pre-approved for a loan up to $55k, and I could either call them OR go online to quickly check my rate without it affecting my credit. So I fill out the info with my offer code, after submission I am told to wait for a call. There's no transparent offer as with other online lenders, you can only get info via phone. Okay so I cooperate and give all the demanded info...I question why the agent cannot just give me the rate after I provide my SS# and DOB (as has happened with other lenders in my past experience) and he says they need all of my expenses/bills in order to send it to underwriting and have an accurate rate. Typically the loan goes to underwriting only after you, the customer, receive a rate quote and elect to proceed, but this agent says that is the deceptive bait and switch and they don't do that here. Well they definitely give their own bait and switch. I am current on all of my bills and can easily afford my debts, but my FICO score is low (650) because I am maxed out, a lower possible rate on a consolidation loan appealed to me but I am not struggling with my debts, yet I was told my score is too low for a loan so my only option would be a "debt resolution program". I didn't even allow the conversation to continue because the data I received via email makes no sense. Supposedly I can go from paying $2200/mo on $61K of debt to magically paying $869/mo for 55 months ($48K). So I just stop paying my debts to go into default while they save up my money and negotiate a settlement? If they think my affordability is $869 and they KNOW I pay $2200 why not just give me a loan with interest for a $1500 payment and not ruin my credit (that they already say is too low)?? I have had a $50K loan with 6% rate and a $960 pmt, I have also had $30K loan with 14% rate and $800 pmt. My history clearly shows perfect payment records. This company is dumb.Symple Lending LLC
Date: 01/19/2024
We appreciate you bringing this issue to our attention and are grateful for the opportunity to respond. Symple Lending offers loans as low as ****% for those who qualify. Many factors are considered before determining the risk and offering a rate based on multiple factors. Fico score is only one of the factors. Due to privacy issues, we cannot speak on specifics for your privacy, but we can tell you that you did not need to meet the requirements to qualify for our lowest rate. The offer given to you based on your situation was very competitive. We hope to answer all of your questions, but we would be happy to assist if anything else arises.Symple Lending LLC
Date: 01/19/2024
We appreciate you bringing this issue to our attention and are grateful for the opportunity to respond. Symple Lending offers loans as low as ****% for those who qualify. Many factors are considered before determining the risk and offering a rate based on multiple factors. Fico score is only one of the factors. Due to privacy issues, we cannot speak on specifics for your privacy, but we can tell you that you did not need to meet the requirements to qualify for our lowest rate. The offer given to you based on your situation was very competitive. We hope to answer all of your questions, but we would be happy to assist if anything else arises.Review fromKevin B
Date: 12/16/2023
1 starKevin B
Date: 12/16/2023
Like most people reviewing, I received a preapproval notice for a loan, only to be channeled into a credit ruining, unnecessary "debt consolidation" process. These people aren't just scammers, but they're actively destroying trust by trying to start a business relationship with a lie. They are Symple-y awful. Symple-y horrible. Symple-y liars.Symple Lending LLC
Date: 12/28/2023
We regret you feel that the marketing mailer you received was not a legitimate pre-approved offer. We want to let you know that the pre-approval in the mailer is only based on limited credit reporting information, which is standard, and any actual approval considers additional qualifying information that is collected from your conversations with the Company representative. The mailer does disclose that All loans are subject to credit review and approval. We considered such information upon review, and regrettably, you did not qualify. You will receive a credit denial letter specifying the specific reason(s). At a high level, a review of your credit profile indicated too many new tradelines opened within the last 12 months, and excessive obligations disqualified you for a loan.Review fromHugh W
Date: 12/04/2023
1 starHugh W
Date: 12/04/2023
I received a letter in the mail stating that I was PREAPPROVED, not prequalified, but preapproved for a personal loan of up to $25,000. The letter also encouraged me by stating that "If you are like moat people that have high interest credit cards, this could save you approximately $500 per month!: So, I called, using the personal code. I spoke to a lender consultant. he said that I would receive various quotes in about an hour. I did receive about 10 different financial company turndowns. I knew that I had almost maxed out 5 credit cards. But I was faithful in paying the monthly payment on each one. If the letter had not said that I was already approved (thus the term PREAPPROVED) I would have never wasted my time or expectations. This is truly false advertising and should be stopped immediately. By the way, I was a mortgage lender for over 31 years and knew that a prequalified candidate was not the same as a preapproved one. If I had a prequalified person, we had to go through the whole loan application process. If the customer was preapproved, it meant just that,, the customer was already approved. *******************Symple Lending LLC
Date: 12/20/2023
We apologize if you believe the promotional mailer you received wasn't a valid pre-approved offer. It is significant to note that, as is customary, the pre-approval provided in the mailer is based solely on a restricted amount of credit reporting data; any actual approval considers additional qualifying data gathered from your talks with our company representative.The mailer discloses that all loans are subject to approval and credit checks. Our representative took into account the provided information, but unfortunately you were not eligible. A letter outlining the precise reason(s) for the credit denial will be sent to you. An assessment of your credit profile revealed that you were ineligible for a loan because of an excessive number of new tradelines you started during the last year and heavy commitments.With respect to your request to stop sending mailers, we have removed your contact information from our mailing lists.
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