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Find a Location

Suntrust Remodeling has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSuntrust Remodeling

    General Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.75/5stars

    Average of 36 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/11/2023

    Years in Business: 2

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Exterior Improvement, Gutters, Hvac, Insulation, Painting, Pavers, Roofing, Solar, Turf, Windows

    Business Details

    Location of This Business
    9805 Research Dr, Irvine, CA 92618-4304
    BBB File Opened:
    1/13/2023
    Years in Business:
    2
    Business Started:
    1/25/2022
    Business Incorporated:
    1/25/2022
    Accredited Since:
    7/11/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Pat Mahar, Manager
    • Mr. Adam Shaul, CEO
    • Mr. Lion S Hazan, Member
    • Mr. Jason B Brewer, Member
    Contact Information

    Principal

    • Mr. Adam Shaul, CEO
    • Mr. Lion S Hazan, Member
    • Mr. Jason B Brewer, Member

    Customer Contact

    • Mr. Pat Mahar, Manager
    Additional Contact Information

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/08/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I regret to share my disappointing experience working at Suntrust Remodeling, a company that has failed to uphold its commitments to employees. As a former employee who dedicated time and effort to sell jobs, I find it necessary to highlight the concerning practices that took place during my tenure.The primary issue I encountered was related to unpaid commissions for successfully sold jobs. Despite having completed my responsibilities and ensuring that the customers' projects were finished and paid for, the company's owner, *******************, has repeatedly failed to fulfill his end of the agreement. Multiple attempts to contact him through texts and calls have gone unanswered, leaving both myself and other former employees without the compensation we rightfully earned.This lack of communication and accountability not only reflects poorly on the company's professionalism but also raises serious concerns about the company's ethics and treatment of its employees. A functional work environment should prioritize fair compensation and open communication, traits that Suntrust Remodeling has unfortunately neglected.It's disheartening to share this review, as I had initially looked forward to contributing to the success of Suntrust Remodeling. However, the company's failure to meet its financial obligations and its apparent disregard for employees' concerns have left a lasting negative impression. I hope that potential employees and clients take note of these issues before engaging with Suntrust Remodeling.In conclusion, my experience at Suntrust Remodeling has been marked by unfulfilled promises, unpaid commissions, and a lack of responsiveness from the owner. I strongly advise others to carefully consider these aspects before deciding to work with or for this company.(Note: This review is based on my personal experience and observations during my time at Suntrust Remodeling. Other individuals' experiences may vary.)
    Read More

    Customer Reviews

    36 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ron H

    1 star

    06/04/2024

    We had a paver and turf remodel done by Suntrust remodeling. I would not recommend using this company for any home remodeling project. They were late starting and finishing the project and eventually rushed to finish and pulled off the job two days before the work crew said they needed. The turf is uneven, hills and valleys, as well as an ugly clearly visible seam. Their own inspector agreed it looked rushed and needed to be repaired. Its been several months and theyve done nothing. Now they are not responding to any attempts to communicate. So beware if you are looking to get remodeling done and dont trust Suntrust.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

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