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Find a Location

Visionner has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforVisionner

    Hunting Gear

    Additional business information

    Advertising Review:

    On November 9, 2021, BBB requested Visionner to modify, substantiate, or discontinue claims on their website (https://tryvisionner.com/) that read, 

    - Voted #1 Trail Hunting Cameras in the USA
    - Voted #1 Night Vision Binocular Goggles in the USA
    - Voted #1 Night Vision Monocular in the USA
    - Voted #1 Hunting Rangefinder in the USA
    - Voted #1 Binocular Camera in the USA
    - ANNIVERSARY SALE & FREE SHIPPING ENDS TODAY * MONEY BACK GUARANTEE * ALMOST SOLD OUT!
    - Featured on: Traditional Bowhunter, OL, Shooting Sportsman, African Hunting Gazette, FOX NEWS, USA TODAY
    - 25th ANNIVERSARY SALE! UP TO 72% OFF ENDS TODAY!
    - Our Anniversary Sale Will End Today ! Price Back to Original Very Soon !
    - "Facebook Reviews (Rated 4.8/5 By 1852 Customers)"

    BBB's Code of Advertising Section 9 states, retailers can advertise “sales” where they are offering a significant reduction in price for a limited period of time. At the end of the sale period, retailers can, in good faith, convert the sale price to a new regular price if they no longer claim a savings. BBB's Code of Advertising Section 28 states, superlative statements in advertisements about the tangible qualities and performance values of a product or service are objective claims for which the advertiser must possess substantiation as they can be based upon accepted standards or tests. As statements of fact, such claims, like “#1 in new car sales in the city,” can be proved or disproved.

    Additionally, Section 30 states, advertisers should ensure that testimonials and endorsement are not misleading and represent the current opinion of the endorser. A consumer endorser’s experience should reflect what users generally achieve, unless there is a clear and conspicuous disclosure of what the expected results will be. Advertisers should not include claims in testimonials that they themselves cannot make and support.

    As of November 30, 2021, the business has not responded to BBB's request. 

    See all additional business information

    At-a-glance

    Customer Reviews

    1.06/5stars

    Average of 51 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2626 Grand Canal, Irvine, CA 92620
    BBB File Opened:
    11/4/2021
    Years in Business:
    3
    Business Started:
    4/28/2021
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Owner Manager, Associate
    Contact Information

    Principal

    • Mr. Owner Manager, Associate

    Customer Contact

    • Mr. Owner Manager, Associate
    Additional Contact Information

    Email Addresses

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/11/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Cannot return product. There was no return information in package and cannot get ahold of company. Cannot reach them by phone or email. I did some internet research and it seems this site is a scam. With as many complaints have been filed why havent you done more?

    Customer Reviews

    51 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Charlotte T

    1 star

    03/11/2024

    Please be very careful of this company. My 84 year old mother was scammed by them and I have been battling for over a year to get her $800 back. Like others, they told us that we had to return to a foreign country (guess which one) at our expense ($100), rather than the US address as promised on the website (also appears very fishy). More emails than I can count, and they are saying that thy have to "locate" the package and contact their "shipping company" before they can refund. **** tracking confirms delivery. Total scam. I am so sorry for anyone who got tricked by these horrible people. Please start a campaign, call your AG, contact your credit card company, contact PayPal if you used them, if you found them on ******** or ******* lodge a complaint. Contact the Federal trade commission. If we work together and are active, many voices might be able to shut them down. I am so angry that anyone, especially seniors are being dupped like this.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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