Share
![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
Business ProfileforSellvia
Additional business information
On February 21, 2024, BBB requested Sellvia to modify, substantiate, or discontinue claims made on their website (https://sellvia.com/) that read, “WORLD'S BEST RATED DROPSHIPPING SOLUTION”, “Sellvia helps you save TONS of time and money on your ecommerce business launch”, “Trouble-free launch”, “Huge profit potential …We'll provide you with a selection of premium products that face little to no competition and are able to bring you thousands per 1 sale.”, “High-paying customers…You are going to sell to the richest audience segment, so even 2-3 sales a month will be enough to earn about $10K in profit.”, “Launch quickly”, “Manage easily”, “Try Sellvia risk-free…”, “...Start earning up to $5,000 per every single sale.”, “Your easy start to ecommerce…no hassle…”, “LIMITED TIME OFFER”, “Your store brings profits on autopilot", and “We have helped 500,000+ people like you achieve financial independence”. Additionally, the company’s YouTube channel (https://www.youtube.com/channel/UCAZnUnz-NkfLDc3HCB5YvAg) read, “#1 ecommerce ecosystem that includes:” Advertisers must be prepared to substantiate such claims per BBB's Code of Advertising.
BBB's Code of Advertising Section 1 states, The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB. BBB's Code of Advertising Section 34 states, Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data. BBB's Code of Advertising Section 28 states, Superlative statements in advertisements about the tangible qualities and performance values of a product or service are objective claims for which the advertiser must possess substantiation as they can be based upon accepted standards or tests. As statements of fact, such claims, like “#1 in new car sales in the city,” can be proved or disproved. BBB's Code of Advertising Section 29 states, Expressions of opinion or personal evaluation of the intangible qualities of a product or service are likely to be considered puffery. Such claims are not subject to the test of truth and accuracy and would not need substantiation. 29.2 Puffery may include statements such as “best food in the world” and “we try harder” as well as other individual opinions, statements of corporate pride, exaggerations, blustering and boasting statements upon which no reasonable buyer would be justified in relying. Puffery also includes general claims of superiority over comparable products that are so vague that it can be understood as nothing more than a mere expression of opinion. Additionally, BBB's Code of Advertising Section 9 states, Time limit sales must be observed. BBB's Code of Advertising.
On February 26, 2024 the business responded by email to address the ad concerns. On March 18, 20224 and March 25, 2024 BBB emailed the business back asking for further substantiation. On April 4, 2024 the business responded by email to address the ad concerns. On April 23, 2024 and April 30, 2024 BBB emailed the business back asking for further substantiation. On May 7, 2024 the business responded by email to address the ad concerns. On May 14, 2024 BBB emailed the business back asking for further substantiation.
As of May 14, 2024, the business has not responded to BBB's request.
At-a-glance
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 2 Park Plz Ste 680, Irvine, CA 92614-2589
- BBB File Opened:
- 7/18/2022
- Years in Business:
- 7
- Business Started:
- 4/6/2017
- Business Incorporated:
- 1/26/2021
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Sellvia LLC
- Related Businesses
- Business Management
- Ms. Ilia Dolgikh, Owner
- Ms. Polina Beletskaya, Marketing Director
- Contact Information
Principal
- Ms. Ilia Dolgikh, Owner
Customer Contact
- Ms. Polina Beletskaya, Marketing Director
- Additional Contact Information
Phone Numbers
- (657) 720-1600Other Phone
- (570) 249-9351Other Phone
Email Addresses
- Primary
- (657) 720-1600
Customer Complaints
61 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/12/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
40 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Celestine O
07/22/2024
Sellvia Response
07/29/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.