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Business Profile

Mattresses

Dynasty Mattress

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mattresses.

Visit Website(800) 208-2713

About

Overview

Dynasty Mattress

2372 Morse Ave # 365

Irvine, CA 92614-6234

View Service Area

Years in Business: 17

Payment methods:

All major credit cards and Paypal, 

BBB Accreditation & Rating

Dynasty Mattress is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Rating

D-

Reasons for rating

  • Failure to respond to 18 complaint(s) filed against business
How are BBB ratings calculated?

About This Business

This company offers mattresses.

Products and Services

10" Gel Memory Foam Mattress (All Sizes), 12" CoolBreeze Gel Memory Foam Mattress (All Sizes), 14" CoolBreeze Gel Memory Foam Mattress (All Sizes), 14.5" CoolBreeze Plush Gel Memory Foam Mattress (All Sizes), 15.5" AtlantisBreeze Gel Memory Foam Mattress (All Sizes), 10" RV Mattress (King, Short King, Queen), 4.5" Sofa Mattress ( Full, Queen ), DM9000s Adjustable Bed Base ( Most features ever, All Sizes ), 12"CoolBreeze2 Gel Layer Memory Foam Mattress (All Sizes, All Comfort Levels)

Business Details

Local BBB:
BBB Serving the Pacific Southwest, Central & Inland California
BBB File Opened:
11/16/2015
Business Started:
10/1/2007
Business Incorporated:
6/1/2008
Type of Entity:
Corporation
Alternate Names:
Dynasty Mattress Inc
Business Management:
Mr. Tony Nguyen, Manager
Mr. Thomas M Nguyen

Additional Contact Information

Customer Contacts
Mr. Thomas M Nguyen
Additional Email Addresses
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business

Additional Information

Refund and Exchange Policy
Dynasty Mattress offers a 120 day to return for a full refund on mattresses only.
No Restocking Fee.
The customer is responsible for the packaging, shipping costs and freighting it back to our warehouse. Customer is at liberty to use any means to ship back to us.
All Adjustable Beds are considered final sale items. Please refer to manufacturer warranty.
Mattresses purchased with Adjustable Base set will be refunded at the discounted amount.
All refunds will be issued upon receiving the shipment and the warehouse inspects the returned item.
All returns must be delivered to us before the 120 days, if it exceeds your time limit, your return will be refused.
For all cancelled and return orders sent back, other than damaged orders, the customer must pay for both the send and return shipping. We recommend you wait at least 30 days before returning the product if unsatisfied. Your body needs to take time to adjust to sleeping on the new mattress surface.
Dynasty Mattress thanks you for your understanding of this policy.
Business Categories
Mattresses, Ecommerce, Bedding, Adjustable Beds

More Resources

BBB Reports On: Known Marketplace PracticesOverview of Ratings

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