Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Howard's Appliances Inc has 20 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Howard's Appliances Inc

              901 E Imperial Hwy Ste E La Habra, CA 90631-7470

              BBB Accredited Business

            • Howard's Appliances Inc

              25272 Cabot Rd Laguna Hills, CA 92653-5504

              BBB Accredited Business

            • Howard's Appliances Inc

              13732 Jamboree Rd Irvine, CA 92602-1200

              BBB Accredited Business

            • Howard's Appliances Inc

              16366 Beach Blvd Westminster, CA 92683-7857

              BBB Accredited Business

            • Howard's TV & Appliances

              25415 Crenshaw Blvd Torrance, CA 90505-6122

            Business ProfileHoward's Appliances Inc

            Major Appliance Dealers
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            901 E Imperial Hwy Ste E

            La Habra, CA 90631-7470

            Visit Website
            (714) 871-2700

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 15 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            71 complaints closed in last 3 years

            32 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/17/2021

            Years in Business: 75

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers home appliances for sale.

            Business Details

            This is a multi-location business.

            Find a Location

            Howard's Appliances Inc has 20 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Howard's Appliances Inc

                901 E Imperial Hwy Ste E La Habra, CA 90631-7470

                BBB Accredited Business

              • Howard's Appliances Inc

                25272 Cabot Rd Laguna Hills, CA 92653-5504

                BBB Accredited Business

              • Howard's Appliances Inc

                13732 Jamboree Rd Irvine, CA 92602-1200

                BBB Accredited Business

              • Howard's Appliances Inc

                16366 Beach Blvd Westminster, CA 92683-7857

                BBB Accredited Business

              • Howard's TV & Appliances

                25415 Crenshaw Blvd Torrance, CA 90505-6122

              Headquarters
              901 E Imperial Hwy Ste E, La Habra, CA 90631-7470
              Years in Business:
              75
              Business Started:
              5/23/1949
              Business Incorporated:
              5/23/1949
              Accredited Since:
              8/17/2021
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Howard's
              • Howard's TV and Appliance
              • Howard's Appliance Service
              • Howard Appliance
              Business Management
              • Ms. Judy Lawrence
              • Mr. Howard Roach, Manager
              • Mr. Ron McClean, Manager
              • Ms. Tammy Bower, Manager
              • Ms. Debbie Kadrie, Manager
              • Mr. John H Riddle, CEO
              • Mrs. Rose Goodman, Customer Relations Specialist
              Contact Information

              Principal

              • Ms. Judy Lawrence
              • Mr. John H Riddle, CEO

              Customer Contact

              • Mrs. Rose Goodman, Customer Relations Specialist
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              71 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/02/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I purchased these items in November 2019 with a 5 year care protection that was to be refunded if not used. This purchase was made from Midway Home Solutions in ***********, **, but the company was sold to Howards Appliance and I was told the Care protection refund would be honored by Howards. Howards Appliance has since closed locally. I called the nearest Howards store to me in ************ and they will not honor the refund. They said my contract is not in their system and they don't offer this type of protection. I know the time for the refund is not valid until November 2024 but I have not used the warranty. I'd just like the $139.95 Care Protection Plan refunded. I have no place to take my items to even if I did need the care protection. I was promised the refund by Midway, but they are no longer in business.
              Read More
              Read 70 More Complaints

              Customer Reviews

              15 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Carly A

              02/26/2024

              We purchased a dishwasher and a Television from Howards in February. Items were delivered as planned a few days later. The person installing the Dishwasher said the pipe from the dishwasher to drain is clogged, He showed us that it was clogged and that he could fix for a $125.00 fee. My husband and I declined his service because we had just ran the dishwasher earlier that day and it worked fine. The man left and my husband took the piping under the sink apart and we found a perfectly folded piece of paper towel rolled up inside the pipe. H*** NO did this get there by accident. We actually looked int the trash and found the other paper towel pieces that he ripped apart. We called very upset by how unlawful this act was. They said they would push it up to management and we have not heard anything from them in weeks. We want our delivery fee back or some sort of financial compensation.

              Howard's Appliances Inc Response

              02/27/2024

              I would like to thank you for bringing this to our attention. It will help us improve our operations and services.Can you please provide me with the Invoice number related to the account?Thank you

              Howard's Appliances Inc Response

              02/27/2024

              I would like to thank you for bringing this to our attention. It will help us improve our operations and services.Can you please provide me with the Invoice number related to the account?Thank you
              Read 14 More Customer Reviews

              Local BBB

              Better Business Bureau Serving the Pacific Southwest

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.