Business ProfileforVena CBD
CBD Oil
Current Alerts For This Business
Advertising Review:
On June 1, 2023, BBB requested Vena CBD to modify, substantiate, or discontinue claims made on their website (https://venacbd.com/) that read,"MENSTRUAL PAIN RELIEF CAPSULES...Powerful, clinically proven* pain relief", "What can we help you with?..Stress...Sleep...Focus...Distress...Skincare...", "Get Results with these Best Sellers!", "Discover Whole Body Benefits", "CBD Benefits for Your Skin..*Soothes Irritation, *Reduces Redness, *Fights Signs of Aging", "We believe in providing you with the highest quality CBD. Our powerhouse of ingredients may be simple, but provide impactful benefits...Grown in USA...GMO & Pesticide Free...Clean Ingredients...3rd Party Tested...", "Wellness, guaranteed", "Vena offers a form of attainable relief for everyone..", "You’re in the right place for high quality CBD products that fit seamlessly into your chaotic lifestyle. Whether you’re looking for CBD oil, CBD gummies, CBD for sleeping, or CBD for energy, we have you covered.", "We offer the best CBD to achieve balance in a chaotic lifestyle", "We have the best and most varied CBD supplements for women, men, or nonbinary people.", "Wing Woman..*Clinically proven* to relieve aches and pains during menstrual cycles, *Eases menstrual cramps by relaxing muscles and blood vessels, *Supports a more comfortable period, *Includes powerful anti-inflammatory and antioxidant properties", "Calming CBD Soaking Salts...*Tightens pores and slows effects of aging, *Soothes and heals skin, *Calms the senses", and "Deep Hy - Adaptive Moisturizer...A deeply hydrating daily moisturizer that intelligently adapts to your skin's needs...*Boost collagen metabolism to prevent signs of aging, *Promotes cell regeneration for your youthful complexion, *Deeply hydrates and softens skin". Additionally, on the company's LinkedIn (https://www.linkedin.com/company/vena-cbd) it reads, "WELLNESS, GUARANTEED", "Embrace Your Health With Vena CBD And Experience The Difference!", "...Vena Wellness was born from the passion to bring high quality CBD to everyone actively looking for a great way to improve their health.", and "We believe your bodies deserve the highest quality CBD which is why our CBD is grown and extracted in the USA, and contains zero THC." Additionally, on the company's Facebook (https://www.facebook.com/VenaCBD/), Pinterest (https://www.pinterest.com/VenaCBD/), and Twitter (https://twitter.com/VenaCBD) it reads, "High-quality CBD, crafted with the best version of your life in mind..." Advertisers must be prepared to substantiate such claims per BBB's Code of Advertising.
BBB's Code of Advertising Section 34 states, Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data. BBB's Code of Advertising Section 20 states, When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request. 20.3 When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed. BBB's Code of Advertising Section 37 states, “Made in USA” and similar terms used to describe the origin of a product must be truthful and substantiated. 37.2 An advertiser must not express or imply that a product or product line is exclusively “Made in USA” unless all or virtually all of the product is made in the U.S. All significant parts and processing that go into the product must be of U.S. origin. That is, the product should contain no — or negligible — foreign content. Additionally, BBB's Code of Advertising Section 29 states, Expressions of opinion or personal evaluation of the intangible qualities of a product or service are likely to be considered puffery. Such claims are not subject to the test of truth and accuracy and would not need substantiation. 29.2 Puffery may include statements such as “best food in the world” and “we try harder” as well as other individual opinions, statements of corporate pride, exaggerations, blustering and boasting statements upon which no reasonable buyer would be justified in relying. Puffery also includes general claims of superiority over comparable products that are so vague that it can be understood as nothing more than a mere expression of opinion.
As of June 15, 2023 the business has not responded to BBB's request.
BBB's Code of Advertising Section 34 states, Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data. BBB's Code of Advertising Section 20 states, When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request. 20.3 When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed. BBB's Code of Advertising Section 37 states, “Made in USA” and similar terms used to describe the origin of a product must be truthful and substantiated. 37.2 An advertiser must not express or imply that a product or product line is exclusively “Made in USA” unless all or virtually all of the product is made in the U.S. All significant parts and processing that go into the product must be of U.S. origin. That is, the product should contain no — or negligible — foreign content. Additionally, BBB's Code of Advertising Section 29 states, Expressions of opinion or personal evaluation of the intangible qualities of a product or service are likely to be considered puffery. Such claims are not subject to the test of truth and accuracy and would not need substantiation. 29.2 Puffery may include statements such as “best food in the world” and “we try harder” as well as other individual opinions, statements of corporate pride, exaggerations, blustering and boasting statements upon which no reasonable buyer would be justified in relying. Puffery also includes general claims of superiority over comparable products that are so vague that it can be understood as nothing more than a mere expression of opinion.
As of June 15, 2023 the business has not responded to BBB's request.
At-a-glance
Related Categories
Overview
This business offers CBD oil services.
Business Details
- Location of This Business
- 22981 Mill Creek Dr Ste B, Laguna Hills, CA 92653-1269
- BBB File Opened:
- 12/12/2019
- Years in Business:
- 6
- Business Started:
- 8/24/2018
- Business Incorporated:
- 9/19/2018
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Vena Wellness LLC
- Business Management
- Mr. Greg Reeder, CEO
- Mr. Eddie Judge, Co-Founder
- Mrs. Tamara Judge, Co-Founder
- Contact Information
Principal
- Mr. Greg Reeder, CEO
Customer Contact
- Mr. Greg Reeder, CEO
- Mr. Eddie Judge, Co-Founder
- Mrs. Tamara Judge, Co-Founder
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
10/18/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I placed an order on the 14 of October. I paid for overnight shipping. The same day I received an email stating that my product had been shipped. It is now the ****************************************************************************************************** with this company.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.