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          Business Profile

          Student Loan Services

          US Financial

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Student Loan Services.

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          11 Customer Reviews

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          • Catheryn D

            10/31/2024

            US FINANCIAL calls me 3 times a day, at least 5 times a wk. Im on the do not call list. I barely owe anything. They call me at 11 pm. Ive blocked so many phone numbers of theirs. I got robbed and my identity stolen which was my bank money and credit card money. I have ZERO INCOME. ABSOLUTELY ZERO. THEY DO NOT STOP. THEY DONT CARE OF THE **** THEY BREAK, i just read theyre only allowed to call 7 times a wk. I WISH. Will have the lawyer asking for this exact type of illegal activity.

          • Nakida Y

            06/22/2023

            *6-22-2023*AND THEY ARE STILL AT IT!! I WAS CONTACTED SAYING I WAS APPROVED FOR A **** DOLLAR LOAN WITH A MONTHLY PAYMENT OF 156! THE MAN I SPOKE WITH WAS VERY PLEASANT AND EVEN ASKED ABOUT MY KIDS!! NEXT CAME THE INSURANCE FEE LIE STATING THEY HAD TO SEND THE ***** FOR ME TO RETURN THEN ID RECEIVE THE LOAN. I RECEIVED EDOCUSIGN SIGNATURE FORMS VERIFYING THE LOAN DETAILS. SO ONCE I DID THIS I WAS THEN TOLD TO Send The ***** THEY DEPOSITED BACK VIA CASH APP. THATS WHEN I IMMEDIATELY HUNG UP AND RESEARCHED BUT UNFORTUNATELY THEY WERE ABLE TO TAKE THE ***** BACK OUT OF MY ACCOUNT OVERDRAFTING ME!! HOW DO THEY CONTINUE TO DO THIS AND GET AWAY WITH IT?!? ITS A BUNCH OF ******** TO PEOPLE STRUGGLING BELIEVING THAT THIS IS LEGIT. H*** ITS SAD THST THIS IS THE ONLY WAY I WAS INFORMED SMDH.

            US Financial Response

            06/27/2023

            Hello ******, sorry to hear you had such an experience. That being said you are certainly mistaken in thinking this was a solicitation from our organization. We offer doc prep student loan services, not personal loans, and you are nowhere to be found in our system. Can you please provide us with an alternate descriptor so we can try to locate your file?

          • Stacy L

            04/19/2023

            This company called US Financial is a big time SCAM. If you get a call from this number and person *********************. Hang up! Its a scam to steal you money. They will lie they work for the US department of ********** but they dont. They will lie they are a loan forgiveness program that will help make your payments less and be forgiven at 15 years. They will tell you to pay them $1000 for processing fee and then the payments you make after will not go towards your loans. Next year they will keep calling to get you to re-certify and pay them money again. Each time they are going to withdraw payment they will send you non stop texts and email. This so call program needs to be taken down.

            US Financial Response

            04/28/2023

            Hello, upon searching our database neither the provided name nor email address are associated with any clients or potential clients we have spoken with in the past. Please provide some sort of record for us to look up so we can review your file and respond to your complaint appropriately.

          • Rob K

            03/24/2023

            Wont stop calling. Asked to take me off the list and they just call from a different number

            US Financial Response

            03/27/2023

            This company is not accepting enrollments at this time and does not engage in any form of marketing. This review was most likely for another company you were contacted by and is not applicable for ours.

          • Alex D

            12/06/2022

            I have been in contact with this "company" for well over a year. They seemed really professional at first and led me to believe they were associated with Federal Student Aid. I should have known based on the wonky email signatures and all the ******* in the text that they would send. They sell themselves as a company who can reduce your monthly payments. What they don't tell you is that they basically just complete the application to apply for a repayment program on your behalf. So you pay them a fee (almost $900) for something you could do yourself. Unless *********************** I am missing this seems like the gist of their plan. To their credit, my monthly payments have been reduced (but only because it was income driven and I have since transitioned to a different job where my monthly payments will increase by default). At first they told me I could not receive a refund and then they quickly changed their mind and refunded me which is good. Wouldn't recommend, but I am not sure the Student Loan Servicers are any better.

          • Shamyra P

            08/17/2022

            Just received a call, a text, and a email (junk box) as well. His name is ***********************. He demanded that I provide him information. I told him I didn't feel comfortable giving him my information but somehow he read my email address back to me. So I reached out to Mohela and the lady stated that they do not call or text anybody that they send out letters by mail. I'm glad that I didn't give this fool my personal information. He even told me that I had spoken to someone at the company sometime ago. He said well ma'am since I already have your account pulled up this will only take 10 minutes to re-certify you for the student loan forgiveness.Y'all please be careful these people will take all your money.

          • Sandra G.

            05/24/2022

            I just got a call from them too. I almost fell for it too. I did catch myself before it went to far. I can't believe no one has pit them out of business already. This is bull c*** ,

          • Lucy S.

            05/02/2022

            Total scam!! Do not give any information to these people! They are not a legitimate company. I paid over 1k and called to update information and all of my calls are rejected and when finally got through to someone they hung up on me. Do not give any information to these people!

            US Financial Response

            05/03/2022

            Hello ****,We understand your frustration and want to get this resolved for you as soon as possible. However, we tried to locate your account using the name and email address you provided but don't have anything in our system that matches. Can you please email or call us here so we can get your file updated accordingly. ************** or *****************

          • Lorraine V

            03/31/2022

            This iS FRAUD!! I asked him if this was a fraud and how he got my information. Jaymes is a great actor. I fell for it but luckily my boyfriend was able to catch it. All the emails he sent me were deleted. I did call him back and say I didnt want to be part of this program. He didnt confirm my information to know it was me. I should of gone with my gut! DO NOT GIVE THIS PERSON YOUR INFO.

          • Cece R

            03/29/2022

            ALMOST FELL FOR THIS TRAP! It was all very convincing yet confusing at the same time. I spoke to ***************************** and he was very kind from the start. They know all this information about you to make it seem legit. He tried to offer me $249 for 5 months then $12 a month for the remaining months and I thought it was legit. I tried to lower the payment but he was set on it which made me think on how real financial institutions wouls be more helpful. He got me all the way to signing a contract and even giving my debit card information. Sent out several emails and texts that included the *** logo. Ultimately, I caught on when he mention incorrect information then tried to correct the error and bypass it but I didnt let it go. I then proceeded to come on here and saw all the reviews about SCAM and mentioned it to him and he immediately hung up and refuses to answer the phone. I had to cancel my debit card. SAVE YOURSELF FROM THIS!

          Customer Review Rating

          1.09/5

          Average of 11 Customer Reviews

          Contact Information

          24002 Calle de la Plata 3246

          Laguna Hills, CA 92653

          Visit Website
          (866) 246-7309

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

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          Years in Business: 6

          Customer Reviews are not used in the calculation of BBB Rating

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