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Business Profile

Fashion Accessories

FabFitFun, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.09

Average of 321 Customer Reviews

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Review Details

  • Amanda L

    Date: 05/22/2025

    Amanda L

    Date: 05/22/2025

    Do not subscribe. I would never subscribe again. They use a cheap delivery service called OnTrac and they leave your packages at the wrong address. I cannot get a replacement and customer service was not understanding, apologetic or helpful. I was so excited to receive my Summer box and instead it was delivered to someone else and I get nothing but "here's some money back".

    FabFitFun, Inc.

    Date: 06/09/2025

    Hi ******! We're so sorry to hear this and know that this is not the experience we wanted our members to have. We'll be sure to pass this along to the team! We will continue to work on improving member experiences. Please feel free to reach out to our ************* Team if theres anything else we can do for you!

  • Melyssa C

    Date: 05/16/2025

    Melyssa C

    Date: 05/16/2025

    Great products and great customer service! Highly recommend this company.

    FabFitFun, Inc.

    Date: 05/26/2025

    Hi! We appreciate the kind words and awesome review! We look forward to many more seasons together! Xo

  • Loretta S

    Date: 05/11/2025

    Loretta S

    Date: 05/11/2025

    **************** was friendly and professional. They took the time to research and provided the answers I needed. I am EXTREMELY pleased with the results. I am very happy with my entire experience with FabFitFun, a great company to do business with. They will be around for a very long time.

    FabFitFun, Inc.

    Date: 05/19/2025

    Hi *******! Thank you for taking the time to share your thoughts and feedback with us. We are glad we were able to meet your satisfaction! Xo 

  • Michelle W

    Date: 04/26/2025

    Michelle W

    Date: 04/26/2025

    I love FabFitFun. Not only do they offer great products, but their customer service response is quick & efficient as well.

    FabFitFun, Inc.

    Date: 05/05/2025

    Hi ********! We appreciate the kind words and awesome review! We look forward to many more seasons together! Xo

  • Catherine L

    Date: 04/02/2025

    Catherine L

    Date: 04/02/2025

    I was able to resolve my issue via text at a time that worked best for me which is usually when most customer service lines are closed. The team member that helped me was detailed and quick to resolve the issue. This is my first time using FFF customer service and I was very pleased!

    FabFitFun, Inc.

    Date: 04/07/2025

    Hi *********! Thank you for your rating! We are so happy to hear our team was able to help! Xo 

  • Libby W

    Date: 01/24/2025

    Libby W

    Date: 01/24/2025

    They sent me a missing item from my box almost immediately after my request! Thank you!

    FabFitFun, Inc.

    Date: 02/05/2025

    Hi *****! Thank you for your rating! We are so happy to hear our team was able to help! Xo

  • Liliane T

    Date: 01/14/2025

    Liliane T

    Date: 01/14/2025

    Great costumer care and products. Very happy overall. Helped me discover life-changing skincare products that wouldn't be available where I live otherwise. ??????

    FabFitFun, Inc.

    Date: 02/05/2025

    Hi *******! Thank you for this sweet review! We love hearing feedback from our members and are glad to hear you had a great experience with us! Xo

  • Jerrilynn D

    Date: 01/06/2025

    Jerrilynn D

    Date: 01/06/2025

    **************** was fast, friendly and very helpful. Can't wait until I get my first box.

    FabFitFun, Inc.

    Date: 02/05/2025

    Hi *********! Thank you for taking the time to share your thoughts and feedback with us. We are glad we were able to meet your satisfaction! Xo

  • Jenifer P

    Date: 01/05/2025

    Jenifer P

    Date: 01/05/2025

    Highlight of the quarter when I receive my box! Very nice curations and great products.

    FabFitFun, Inc.

    Date: 02/05/2025

    Hi *******! Thank you for taking the time to share your thoughts and feedback with us. We are glad we were able to meet your satisfaction! Xo

  • Carol B

    Date: 01/02/2025

    Carol B

    Date: 01/02/2025

    Everyone at this place is professional, friendly and quick to answer any questions

    FabFitFun, Inc.

    Date: 01/07/2025

    Hi *****! Thank you for taking the time to share your thoughts and feedback with us. We work hard to meet expectations like yours, and were happy to hear we hit the **** for you! Xo

FabFitFun, Inc. is BBB Accredited.

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This business has committed to upholding the BBB Standards for Trust.

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