ComplaintsforJudy Blue Jeans
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/30/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On August 23, 2023 I order 4 pair of Jeans Size 14 from this company. I sent them an e-mail on the 24th asking how long it took to have the order delivered. I was told approx. 30 days. I keep getting updates and finally it updates said DELIVRED. These has been NO DELIVERY. I e-mailed them again and they said another order of Mdse. would be shipped out and updates were given again. This time the tracking number is no good and ******************** is a FAKE company. There are numerous complaints on the fake tracking company. ( 818TRACK) I found out. I want either the merchandise or the money back. I'm living on a fixed income. I do not know how to attach stuff to this complaint. I have all written e-mails and replies saved in a special folder on my computer but I do not know how to send to you. Sorry.Initial Complaint
10/23/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I returned a pair of Judy blue jeans for which I paid shipping and handling both ways and I never received my credit. I am seeking $85 for the return of the jeans that I had purchased. They promised the credit would be giving in three weeks. It is now been seven weeks since I returned the jeans. I have sent multiple emails inquiring about my refund and I have been told they are too busy.Initial Complaint
05/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had purchased a pair of ************* The Tide is High straight leg jeans from one of my favorite online boutiques. I followed the care instructions on the inside tag: they were washed in a cold water gentle cycle with other dark colors; I used a Tide ************* detergent pod then hung them to dry. After they thoroughly dried, I put them on & immediately noticed these random white blotches-especially in the ************* area. These blotches are making these jeans completely unwearable. The boutique reached out to ************* on my ********************** stated that the jeans were miscared for by the customer, so there is nothing that can be done. How is washing the garment per their instructions miscare?! I would like ************* to recognize that there are instances where a garment may not fully retain the dye in garments after wash; not blame the customer for miscare.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
32 total complaints in the last 3 years.
32 complaints closed in the last 12 months.