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Find a Location

Dazzling Rock has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforDazzling Rock

    Jewelry Stores
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.92/5stars

    Average of 24 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/14/2016

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Certified diamond gemstone earrings, engagement rings, diamond solitaire pendants and more.

    Business Details

    Location of This Business
    510 W 6th St #1202, Los Angeles, CA 90014-1313
    BBB File Opened:
    3/9/2015
    Years in Business:
    18
    Business Started:
    8/5/2005
    Business Incorporated:
    8/5/2005
    Accredited Since:
    9/14/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Kstar Diamond and Jewelry Wholesaler, LLC
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    9:00 AM - 5:00 PM
    Su:
    9:00 AM - 5:00 PM
    Business Management
    • Mr. John Smith, Customer Service Represen
    Contact Information

    Principal

    • Mr. John Smith, Customer Service Represen

    Customer Contact

    • Mr. John Smith, Customer Service Represen

    Industry Tip

    BBB Tip: Buying and selling jewelry

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/14/2024

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    I placed an order and paid in full on April 30, 2024. I received a shipping confirmation on May 12, 2024. Dazzling Rock cancelled my order and refunded my payment on May 13, 2024. ********************************Tue, Apr 30 at 7:15 AM Dazzling Rock Order Confirmed Hi ********************,Your order has been placed.Your order number is #D***** Order Total $193.12 Transaction Id: ************ Item Code: CV10523-14KW Estimated ships on: May 14th, 2024 GMT-4 ********************************Tue, Apr 30 at 9:57 PM ORDER STATUS3 Dear ********************,Your Order Number : ***** Order Payment Status: Collected Order Total :$193.12 ****************************Sun, May 12 at 11:30 PM Dear ********************,Thank you for your order from DazzlingRock Store! We wanted to let you know that your order (#D*****) will be shipped out in 1-2 business days via ***** **** First Class Mail on 5/13/2024. You can track your package at any time using the link below.Track Your Shipment: ********************** This shipment includes the following items:Item #DescriptionQty CV10523-14KWRound Lab Grown White Diamond Wedding Trio Ring Set for ********* (0.45 ctw, Color H-I, Clarity SI2) in 14K White Gold1 *******************************Mon, May 13 at 4:35 PM REFUND CONFIRMATION Order Information Description:Refund Transaction at DazzlingRock.com - Order # ***** Invoice Number: ***** Total: $193.12 (USD)From: dazzling rock <**********************************>To: ***************** <***************>Sent: Monday, May 13, 2024 at 04:36:07 PM PDT Subject: Order D***** We regret to inform you that there have been pricing discrepancies with the listed item, leading us to cancel your order and initiate a refund. We sincerely apologize for any inconvenience this may have caused. Should you have any inquiries or require further assistance, please don't hesitate to reach out to us.
    Read More

    Customer Reviews

    24 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jade W

    5 stars

    05/29/2024

    I had a great experience working with Dazzling Rock. I decided to exchange the initial ring I ordered, and I was easily able to exchange for a new ring. It took about two weeks from the time of order to receive the ring. I will order from this company again.

    Local BBB

    BBB of Los Angeles & Silicon Valley

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