About
Important information
- Government Actions:Government Action: BBB reports on known government actions involving business’ marketplace conduct:People v. Thrive Market Technologies, Inc. Santa Barbara County Superior Court, Case No. 24CV02320
Fri, May 3, 2024, 12:15 p.m. PDT
District Attorney John T. Savrnoch announced today that the online retailer, Thrive Market Technologies, Inc. (“Thrive Market”), agreed to a Court-ordered judgment arising from enforcement of California’s Automatic Renewal Law (“ARL”) and False Advertising Law (“FAL”). The ARL prohibits companies from automatically renewing consumer subscriptions without conspicuously disclosing the terms of the subscription and without the consumer’s consent. The ARL also requires companies to provide a post purchase acknowledgment of the subscription terms. The FAL prohibits companies from misrepresenting their products and services, including the nature of their automatically renewing subscriptions, the prices of their products and services, and any savings associated with consumer purchases.
Overview
BBB Accredited Since: 9/9/2015
Years in Business: 10
BBB Accreditation & Rating
Business Details
- Local BBB:
- BBB of Los Angeles & Silicon Valley
- BBB File Opened:
- 3/30/2015
- Business Started:
- 11/1/2014
- Business Incorporated:
- 7/6/2015
- Type of Entity:
- Corporation
- Alternate Names:
- Thrive Market Technologies Inc
- Thrive Market, Inc. Which Will Do Business In California As Thrive Market Technologies, Inc.
- Business Management:
- Gunnar Lovelace, Founder & CEO
- Mr. Doug Willoughby, VP of Member Services
- Jared, Resolution Lead
Additional Contact Information
- Principal Contacts
- Jared, Resolution Lead
- Customer Contacts
- Mr. Doug Willoughby, VP of Member Services
- Jared, Resolution Lead
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Business Categories
- Online Retailer, Vitamins and Supplements, Foods, Organic Food, Gluten Free Food, Vegan Food
Industry Tip
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.