Business ProfileforWSS

Don't order from these guys. Order number 1 3 5 4 8 3 3 9 8 6; My son received **** sandals for Christmas from his Aunt, she forwarded the purchase receipt email. He needs a size 11. Size 12 is way too big for him. How do we return and exchange for correct size 11? Please contact me. THEM -Hello ****,Thank you for contacting ShopWSS, unfortunately we wont be able to accept your return for an exchange or Refund due to our 30-day policy we have stated on our FAQs.You can return or exchange your new, unworn merchandise within 30 days of original purchase date by mail.Once again, We deeply apologies for any inconvenience this may have caused you.ME - I dont shop with you guys. I dont know your policy- They were a gift please transfer me to a manager Technically 45 days from xmas is not until 2/8/24 when they were a xmas gift You can make a one time exception when they are in stock I dont see your xmas policy since I dont shop with you guys THESE ARE A GIFT please return and exchange them This is bad customer service Dont people shop weeks prior to Christmas for gifts not on the day of Christmas I started shopping before thanksgiving

Hello ****,Thank you for contacting shopWSS. Unfortunately, we are no longer able to create exchanges. You can return any unwanted item(s) ordered within 30-days from order date at shopwss.com and place a new order for your desired item(s). This will ensure that your desired item(s) do not go out of stock and ships to you right away. We will make a one time exception and approve your return. To initiate the return please follow the instructions below: RETURN BY MAIL INSTRUCTIONS Use a sturdy box or sealable poly bag. Items must be unworn, unaltered, and in the original packaging, including hangers, hang tags, dust bags, and shoe boxes. If you're returning shoe boxes, we recommend using a box to ship your items.If you're using a prepaid shipping label provided by WSS, please affix the label clearly on the outside of the box or bag and drop it off at your nearest ***** shipping center.If you're paying for shipping the items back to WSS, please write the Order Number clearly on the outside of the box/bag and ship the items to:ATTN: WSS Returns ***************************************************** Select Shipping Carrier. We suggest using a shipping carrier with tracking and insurance, such as U.P.S., *****, or ******** Orders cannot be returned C.O.D. (Cash on Delivery).WSS *************