Business ProfileforMary Ruth Organics

I made some purchases from Mary Ruth Organics on March 28th and April 5th. These products are unopened and had been purchased within 30 days. I recently had some bloodwork done and my physician advised that I was too high in a vitamin and to not use any products with this vitamin. When I reached out to ********************* customer service on April 20th, **************** (representative) linked the refund policy and said my only two options were to either select replacements or to receive a store credit. I read the refund policy and I asked for the store credit. I was then told that they couldn't credit me for all of my products linking again the refund policy. He said that I would only be able to receive $150 in credit to use on the website. Also, he said that they would not be able to issue me a credit for any future products since I hit the credit limit, again linking to the refund policy. He mentioned that the refund of my size would hurt the small company. If they were to refund my full orders, it would amount to $305.56 which would not hurt the company. I also would like to note that I didn't ask for the whole order to be refunded but for 5 items from my order.So I re-read the refund policy for a third time. The credit maximum and lifetime limit is NOT in the refund policy. You can't make up rules that are not listed in the policy that you are sending to customers. I took pictures of the policy linked and I have our email correspondence. It is dishonest and manipulative. I now would like the entire amount of $305.56 to be refunded because I will no longer be supporting this company.