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Business ProfileforMeta Technology Company
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The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government’s allegations, which have not yet been proven.
The lawsuit is the result of an investigation opened in November 2021 and alleges that Meta violated the Children’s Online Privacy Protection Act (COPPA), California's False Advertising Law (FAL) and California’s Unfair Competition Law (UCL). According to the complaint, Meta's misconduct includes creating a business model focused on maximizing young users’ time on its platforms, employing harmful and psychologically manipulative platform features while misleading the public about the safety of those features, publishing reports that present misleadingly low rates of user harms, and refusing to address harms while continuing to conceal and downplay its platforms' adverse effects.
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government’s allegations, which have not yet been proven.
On December 6, 2023, the New Mexico Attorney General filed a lawsuit against Meta Platforms, Inc., Instagram LLC, and Facebook Holdings, LLC (Case D-101-CV-202302838).
The lawsuit is concerning the safety and protection for minors from predators and child pornography and allegations that Meta fails to remove Child Sexual Abuse Material (CSAM) across its platforms. Furthermore, the New Mexico Attorney General alleges the office has evidence that the platforms have:
Proactively served and directed the underage users to broadcast sexually explicit images.
Enabled adults to find and contact minors into providing sexually explicit content.
Invitations to join unmoderated Facebook groups for the intent of commercial sex.
Allowed the distribution and sharing of child pornography on their platforms (Facebook and Instagram)
Allowed a fictitious mother to offer her daughter who is a minor to solicit to sex traffickers and to create a professional page to share advertising revenue.
The case is currently pending.
Additional business information
On June 21, 2022, Meta Platforms Inc. (formerly Facebook), entered into a settlement (Case 1:22-cv-05187) brought against the company by the Department of Justice. The settlement stems from allegations that Meta Platform engaged in discriminatory advertising , which was in violation of the Fair Housing Act (FHA).
According to the complaint, Meta Platform’s housing advertising system discriminated against Facebook users based on their race, color, religion, sex, familial status, national origin and disability by using algorithms to define an “Eligible Audience” that enabled advertisers to exclude protected groups from receiving certain housing ads.
As part of the settlement Meta will stop using their “Special Ad Audience” tool, will develop a new system to address disparities in its ad delivery system for housing ads and will pay a civil penalty of $115,054.00.
At-a-glance
Related Categories
Overview
Facebook is an American online social media and social networking service based in Menlo Park, California.
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 1 Hacker Way, Menlo Park, CA 94025-1456
- BBB File Opened:
- 2/1/2012
- Years in Business:
- 12
- Business Started:
- 7/1/2012
- Business Started Locally:
- 7/1/2012
- Business Incorporated:
- 12/15/2004
- Type of Entity:
- Corporation
- Number of Employees:
- 17000
- Alternate Business Name
- Workplace
- Facebook (Formerly)
- Related Businesses
- Business Management
- Mr. Mark Zuckerberg, CEO
- Contact Information
Principal
- Mr. Mark Zuckerberg, CEO
- Additional Contact Information
Website Addresses
Customer Complaints
8,636 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/07/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Customer Reviews
637 Customer Reviews
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Most Recent Customer Review
Kacey M
07/28/2024
Local BBB
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