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Business Profile

Electronics and Technology

Meta Technology Company

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Meta Technology Company's headquarters and its corporate-owned locations. To view all corporate locations, see

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Meta Technology Company has 6 locations, listed below.

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    Customer Review Ratings

    1.07/5 stars

    Average of 644 Customer Reviews

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    Review Details

    • Review fromJanet M

      Date: 05/12/2025

      1 star
      I tried logging into my Facebook account on 5/11 and was informed that my account was suspended/disabled. I can no longer access my account and login. I was supposed to be able to appeal their action and had not, but their system auto-submitted an action for me to which they responded in minutes, permantently banning me from Facebook. I have been a Facebook for over 12 years, and have never done anything to violate their rules. This leads to the fact that I was hacked. The account that does come up has no picture of me and the name is misspelled. I am awaiting a download, but have no idea why I have been permanently banned. Is it coincidence that this happened with their "official" **** takeover of Facebook? Yes. They're code and algorithums are messed up and they were hacked. I am being told I violated the community standards in someway; however, no email was ever sent to me regarding shutting down my account (I checked my email history) or that I had violated a rule prior to this incident or the appeal process. I have been communicated to through an appeal denial that and I di not authorize the appeal. There is no way to further debate/discuss this in any detail with an actual human versus a computer algoithum and am sure they are 1000% in the wrong for banning my account. This is a hack job, which is a breech of data. Customers have no recourse and META's eamil responses are canned and produced from an algoithum. There is no one in government to report this to, which makes this more frustrating. *** doesn't want it becuase it it is not "official" identity theft yet. What about my personal details and pictures? Very unhappy and frustrated with META!
    • Review fromHoward F

      Date: 05/12/2025

      1 star
      Complaint Summary:I am filing a complaint against Facebook (********************) for disabling my personal account without any prior warning or explanation. I was not informed of any violations, nor was I given the opportunity to appeal through the standard Facebook platform, as I am completely locked out and unable to access even the help or appeal sections.I followed Facebook's own instructions, downloaded my user data, and reviewed all recent activitynone of which indicated any suspicious or policy-violating behavior. I also attempted to reach out via their published emails . One email bounced back with a message that the mailbox was full, and Ive received no replies from the ********* a user in good standing who relied on this account for personal and professional purposes, I respectfully request that Meta/Facebook provide a reason for the accounts deactivation and offer a legitimate pathway to appeal and restore access.I am submitting this complaint to the BBB because I have exhausted all internal options and received no response or guidance from Meta. This lack of communication is both unprofessional and distressing for consumers who depend on their platforms.Desired Resolution:I am requesting that Facebook (********************) provide:A clear explanation for the disabling of my account.A valid method for me to appeal the decision.Restoration of my account, if no valid violation is found.I would also appreciate improved access to support in the future for users who are unexpectedly locked o
    • Review fromJoe P

      Date: 05/10/2025

      1 star
      My account was hacked, and they provide ZERO help to recover your account. I use ******************** for my business, and they're costing me money every day that goes by. I filed a complaint with the attorney general of Arizona and plan to take legal action if this isn't resolved soon
    • Review fromshailesh s

      Date: 05/08/2025

      1 star
      Banned a acct. My dada is still mive. Should be deketed
    • Review fromMichael D

      Date: 05/06/2025

      1 star
      **** ********** is a loser he ban my accounts 3 different one because no was using freedom of ****** I guess he don't like the truth.
    • Review fromGlenn K

      Date: 05/04/2025

      2 stars
      I went to login to my Facebook account and was informed that my account was suspended. I no longer could login to the account, I was supposed to be able to appeal their action. I did send in an appeal that was immediately rejected. Having been with Facebook for years it shocked me that this action was taken. They claimed I had violated the community standards. I also got an email from **** disabling my account for violating advertising standards. I never advertised on Facebook. I tried to find ways to talk to a representative, i.e. Phone and email. They didn't accept phone calls and totally block any further emails. I downloaded my data that they sent and it basically was no help in identifying the reason they suspended me. I tried to get them to be specific in identifying the reason for their action. I would like them to explain and to fully reinstate my account. Trying to work with them to resolve issues is pretty much impossible. I hope you can have some influence in this matter.
    • Review fromRicki R

      Date: 04/29/2025

      1 star
      Mark Zuckerberg is Satan. He keeps banning me from FB last time I checked we have freedom of speech
    • Review fromMichael P

      Date: 04/27/2025

      1 star
      My complaint is regarding their Marketplace. I was trying to sell a Senior ****** and they have denied me access on six different occasions (April *****th) informing me it's against market policy because it's a medical device. However, there are hundreds currently on their Marketplace selling the same. I am confused but more over I cannot reach out to them to question their decision. Not a friendly forum when you have issues with a problem. I have had success with Facebook for over 15 years or more, but recently the Marketplace has got me concerned about its action.
    • Review fromArtur K

      Date: 04/14/2025

      1 star
      **** platforms has a verified check make that is 15 a month. I signed up and was charged $640 for the month. And meta is absolutely refusing to refund that. I reached out immediately after I noticed the $640 charge and still no help. We spend thousands of dollars a month on advertising with them. This is absolutely ridiculous.
    • Review fromChad F

      Date: 04/11/2025

      1 star
      Meta deleted my ********** account during migration to ******** without my consent. I had 100's of dollars of content on the account. They led me through over a month of back and forth emails, providing information, credit card statements, old emails, etc., to then finally say I'd have to re-purchase all the content and they're not willing to work with me. Mind you, this is one of the wealthiest companies in the world. May they all RIH.

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