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Find a Location

Student Loan Advisory has 1 locations, listed below.

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    Business ProfileforStudent Loan Advisory

    Debt Consolidation Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers student loan services.

    Business Details

    Location of This Business
    27201 Puerta Real #300 #6, Mission Viejo, CA 92691
    BBB File Opened:
    5/10/2017
    Years in Business:
    7
    Business Started:
    1/28/2017
    Business Incorporated:
    2/2/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Student Loan Advisory LLC
    Additional Contact Information

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/11/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    Today I received a call from National Student Loan Advisory, claiming to be processing my application for the ************** Loan Forgiveness Program. They clearly attempted to seem as if they were following up on my application that had legitimately been submitted to the ********** of ********* They attempted to collect a wide range of personal information, including ID#, social security, and credit card. Because they were able to look up a credit report and provide some basic information about my loan status, it made the entire call seem as if it was legitimate. I'm not sure if this business is attempting to commit full identity theft or just trick people into paying a fake "processing fee" associated with the ************** Loan Forgiveness program, but I came very close to being fraudently charged and unfortunately they did collect a lot of personal information. Before completing a transaction, I requested they cancel the fraudelent "application" and demanded all of my personal information be deleted, but I have no way of knowing if they did so. I have taken as many steps as possible to protect myself now, including freezing my credit card account, replacing my drivers license and locking all of my credit through Experian, Equifax, etc, but I have serious concerns. This "business" needs to be investigated and shut down.

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Cristy W

    1 star

    03/11/2022

    They do NOT deserve even a one star! Trying to call to get some information verified and twice ********************* up on me and ******* once. When I called back to issue a complaint they hung up on me when I asked to speak to someone about issuing one. If there is a QA department then they have a lot of teaching points that need to be gone over. If no QA then that's something that needs to be added ** you have some employees that need to understand how to speak to not just a customer but a person in general.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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