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Find a Location

Trader Joe's (Corporate Office) has 84 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Trader Joe's (Corporate Office)

      800 S Shamrock Ave Monrovia, CA 91016-6346

    • Trader Joe's (Corporate Office)

      7260 N Rosemead San Gabriel, CA 91775

    • Trader Joe's (Corporate Office)

      17640 Burbank Blvd Encino, CA 91316

    • Trader Joe's (Corporate Office)

      2738 Hyperion Avenue Los Angeles, CA 90027-3002

    • Trader Joe's (Corporate Office)

      103 E Glenoaks Blvd Glendale, CA 91207-2007

    Business ProfileforTrader Joe's (Corporate Office)

    Grocery Store
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    Alert:
    While BBB continues to accept and report complaints against this business and fulfill its responsibility to inform businesses of communications from its customers, this business has indicated that it will not accept or respond to complaints forwarded by BBB. Trader Joe's requests that customers share their feedback directly with in-store Crew Members or through its website at www.traderjoes.com

    Additional business information

    Additional Info:
    While BBB continues to accept and report complaints against this business and fulfill its responsibility to inform businesses of communications from its customers, this business has indicated that it will not accept or respond to complaints forwarded by BBB.

    Trader Joe's requests that customers share their feedback directly with in-store Crew Members or through its website at www.traderjoes.com
    See all additional business information

    At-a-glance

    Customer Reviews

    1.59/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    35 complaints closed in last 3 years

    12 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Trader Joe's (Corporate Office) has 84 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Trader Joe's (Corporate Office)

        800 S Shamrock Ave Monrovia, CA 91016-6346

      • Trader Joe's (Corporate Office)

        7260 N Rosemead San Gabriel, CA 91775

      • Trader Joe's (Corporate Office)

        17640 Burbank Blvd Encino, CA 91316

      • Trader Joe's (Corporate Office)

        2738 Hyperion Avenue Los Angeles, CA 90027-3002

      • Trader Joe's (Corporate Office)

        103 E Glenoaks Blvd Glendale, CA 91207-2007

      Headquarters
      800 S Shamrock Ave, Monrovia, CA 91016-6346
      Years in Business:
      66
      Business Started:
      4/11/1958
      Business Incorporated:
      4/11/1958
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 353027 for this business, issued by Secretary of State-Corporations

      These agencies may include:

      Secretary of State-Corporations

      1500 11th Street

      Sacramento CA 95814

      (916) 653-6814

      https://businesssearch.sos.ca.gov/

      Type of Entity:
      Corporation
      Alternate Business Name
      • Trader Joe's
      • Trader Joes
      • Trader Joe's Company
      Business Management
      • Danny Bane, CEO
      Contact Information

      Principal

      • Danny Bane, CEO

      Customer Contact

      • Danny Bane, CEO

      Customer Complaints

      35 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/17/2024

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      April 2024 I recently utilized one of trader joe's online forms to address concerns regarding two of their products: Avocados and TJ'S Lemons. I expressed my dissatisfaction with the quality of these items, noting that the avocados tasted unpleasantly like plastic or the sole of a shoe, while the lemons consistently developed mold. It has been a thoroughly revolting experience in both instances.Despite the store's assurance via email from *************************************** that they would notify their ***************** Manager and appropriate buyer, I am left wondering why these products continue to remain on your shelves despite their recurring issues.As a loyal customer, I find it unreasonable to repeatedly return to their store to report quality issues and undergo the inconvenience of seeking refunds. Shouldn't your quality assurance manager and buyer already be aware of these ongoing problems?It is my firm belief that consistently problematic items should be promptly removed from shelves until their quality is restored. As a customer, I expect to purchase products that do not spoil prematurely or possess unpleasant, non-food-like flavors.My recent experiences with these two products have left me highly dissatisfied with my overall supermarket experience. It appears that prioritizing customer experience is not currently a focus for this company. If a product is offered at subpar standard quality, it should not be sold.I appreciate their attention to this matter and look forward to a swift resolution for all the trips I had to make to seek reimbursement for these multiple product purchases. Their negligence is causing me repeated inconvenience, and I am asking you to ***** me a fair amount of store credit for it.

      Customer Reviews

      17 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Janet H

      1 star

      04/30/2024

      Found a number of things at Trader Joe's to enjoy... but today I tried their frozen Cod Provencale with ***************** and it was like eating stones. The black rice was horrid. Ruined the meal... although none of it was very good.I must give it a one star rating. BTW... I followed instructions for oven temp/time - just bad black rice.*************************

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