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Business Profile

Collections Agencies

Stafford Group and Associates

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

This profile includes complaints for Stafford Group and Associates's headquarters and its corporate-owned locations. To view all corporate locations, see

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Stafford Group and Associates has 2 locations, listed below.

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    Customer Complaints Summary

    • 184 total complaints in the last 3 years.
    • 89 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/31/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with 12 FLEXSHOPPER LLC, I do not have a contract with Stafford Group and Associates, they did not provide me with the original contract as requested.

    • Initial Complaint

      Date:08/21/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I DO NOT OWE ANY DEBT TO STAFFORD GROUP. I was contacted on Aug 21st 2023 at 9:56am Pacific time, by a male employee of a complaint that was made against by a company called Flex Shopper (whom I have never heard of) I inquired about who this company was and what the complaint was about he then proceeded to put me on hold and a woman came on the line and told me a company by the name of flex shopper has a complaint against me for $155 and that they (Stafford Group) will be sending the account off to a lawyer and that I will liable for court fees once I lose the case that could amount to $1500 or more. The woman then proceed to give me public record information. I told her I don't know anything about the account, she aid payments were made for over a year and then stopped abruptly and that when there is fraud people don't pay. I told her I don't know who this company was or anything about charges through a company called flex shopper for a tablet and something else apparently purchased through Amazon. I was then threatened again with being dragged into court and in her words well when you go to court good luck. I DO NOT APPRECIATE being threatened in any form it is disgusting and bullying. I will NOT be bullied into paying for something that I have no clue about. I have seen no documentation of any of the claims that were made over the phone by said woman. I have Not received any paperwork from Flex Shopper or Stafford Group stating anything owed. THIS DEBT IS NOT MINE, I HAVE NO CLUE ABOUT THIS COMPANY OR WHAT WAS ALLEGDLY PURCHASED. I HAVE NO POSSESSION OF ANY OF THE THINGS THEY ARE SAYING WAS PURCHASED. FURTHER MORE THREATENING CONSUMERS WITH LEAGAL ACTION OR ANY THREAT IS VERY UNPROFESSIONAL, UNCALLED FOR, AND DISGUSTING. I will be looking further into this matter and filing a report for threats.

    • Initial Complaint

      Date:08/16/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      being threatened with garnishment of my paycheck. They said once they get hold of me I wont even be able to pay my rent. They told me to sell my car. I dont have a car. They will not give me details on the amount I owe or send me a copy of anything to show me what my obligation is. I can barely pay my rent, without the help of others. I have been to court on other matters, and they have written them off as in ability to pay. I try to explain this to them, and again they threaten me that I wont even be able to pay my rent once theyre done . Threats like this is not acceptable and should not be tolerated. I would like it to look into this for me. Thank you.

    • Initial Complaint

      Date:08/08/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Stafford group has continually called my house every single day for the past few weeks they block their number out and call it a private number so you can't see who's calling then they will hang up and call from a different number they have also called my 17 year old daughter telling her that I owe a debt and that I need to call them and they have also called my ex-husband who I am no longer with for over 10 years and have explained to him that I owe a debt they've also left threatening messages on our phones. They have called my elderly parents who I do not live with and my dad and mother are suffering with their health and are very upset about this I am going to be contacting a lawyer to *** them for debt collector harassment

    • Initial Complaint

      Date:08/04/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      constant intimidation telephone calls, about civil lawsuit retaliation from this buisness.

    • Initial Complaint

      Date:07/26/2023

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with STAFFORD GROUP AND ASSOC, I do not have a contract with STAFFORD GROUP AND ASSOC, they did not provide me with the original contract as I requested

    • Initial Complaint

      Date:07/25/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have mailed & faxed multiple written notifications to Stafford Group and Associates demanding documentation of any contractual relationship between *****************************. This was not a request for verification or validation. This was a request for proof of contract to substantiate their claim to Experian, Korner Stone that I owe Stafford Group and Associates, $6427.00. I respectfully requested any agreement with any "client" that grants you the authority to collect on this alleged debt, or proof of acquisition by purchase or assignment, and authorization under subtitle D Privacy of the SECTION 609 (a) (1) (A) and Section 623(a)(1)(B). APPLICATION OF SECURITY PROVISIONS AND PENALTIES TO BUSINESS ASSOCIATES OF COVERED ENTITIES; and SEC. 164.308,164.310, ******* and ******* of title 45 SECURITY. I also, respectfully requested that this company provide me with a certified copy of the original contract bearing my wet signature, the payment history, and a breakdown of the bill in question, specifically naming Stafford Group and Associates as a company entitled to enforce a commercial claim against me. Any automated response such as CoreLogic or ***** Nexis "verification" is unacceptable. Certification of a contract bearing my wet signature can be done through the presence of a notary public, who duly swears the copy made is in fact a copy of the original paper contract in question. Nevertheless, Stafford Group and Associates is NOT registered and NOT licensed with the ********* Secretary of State to conduct any business practices.

    • Initial Complaint

      Date:07/23/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with Stafford Group and Associates. They did not provide me with the original contract as I requested.

    • Initial Complaint

      Date:07/12/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hi I'm *********************, I am not liable for this debt with ********. I fo not have a contract with Stafford Group and associates. They did not provide me with the original contract as requested.The reason it took me so long to file a complaint. I have been trying to get some kind of documentation about this debt. But this company has refused to send me anything. So now I took it upon myself to file a complaint to get some help.

    • Initial Complaint

      Date:07/08/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hello,I'm NOT liable for this **** with FLEXSHOPPER LLC, I do NOT have a contract with STAFFORD GROUP AND ASSOC, no paper work signed, no agreement for any amount of payment has historical value or legitimacy, also there has not ever been a COPY of the original contract as requested to prove my debt . .

    Stafford Group and Associates is NOT a BBB Accredited Business.

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