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Find a Location

Peoplefinders.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Peoplefinders.com

      1915 21st St Sacramento, CA 95811

    • Peoplefinders.com

      548 Market St Ste 29296 San Francisco, CA 94104-5401

    Business ProfileforPeoplefinders.com

    Searchers of Records
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.09/5stars

    Average of 47 Customer Reviews

    Customer Complaints

    157 complaints closed in last 3 years

    90 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    PeopleFinders is an e-commerce business that provides data culled from current and historical public records.

    Products & Services

    People Search
    Background Check
    Reverse Phone Lookup
    Reverse Address Lookup
    Email Search
    Social Profile Search
    Criminal Records
    Registered Offender Finder
    Business Ownership Reports
    Public Records Reports

    Business Details

    This is a multi-location business.

    Find a Location

    Peoplefinders.com has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Peoplefinders.com

        1915 21st St Sacramento, CA 95811

      • Peoplefinders.com

        548 Market St Ste 29296 San Francisco, CA 94104-5401

      Location of This Business
      1915 21st St, Sacramento, CA 95811
      BBB File Opened:
      9/29/2004
      Years in Business:
      36
      Business Started:
      10/20/1987
      Business Incorporated:
      3/29/2000
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 12420 for this business, issued by CA Bureau of Security and Investigative Services

      These agencies may include:

      CA Bureau of Security and Investigative Services

      2420 Del Paso Rd Ste 270

      Sacramento CA 95834

      (916) 322-4000

      http://bit.ly/1QBzWIF

      BBB records show a license number of 12420 for this business, issued by CA Bureau of Security and Investigative Services

      These agencies may include:

      CA Bureau of Security and Investigative Services

      2420 Del Paso Rd Ste 270

      Sacramento CA 95834

      (916) 322-4000

      http://bit.ly/1QBzWIF

      Type of Entity:
      Corporation
      Alternate Business Name
      • Peoplefinders, LLC
      Business Management
      • Mr. Bryce Lane, President & COO
      • Ms. Sarah Lewis, Customer Contact
      • Mrs. Lourdes Rizo, Customer Contact
      • Miss Jennifer Garcia, Manager of Customer Care
      Contact Information

      Principal

      • Mr. Bryce Lane, President & COO
      • Ms. Sarah Lewis, Customer Contact
      • Mrs. Lourdes Rizo, Customer Contact
      • Miss Jennifer Garcia, Manager of Customer Care

      Customer Contact

      • Miss Jennifer Garcia, Manager of Customer Care

      Customer Complaints

      157 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/18/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I agreed to a one time fee for a search to see if my info was online. I DID NOT agree to a membership. Peoplefinders employs deceptive practices that trick unsuspecting members of the public into a monthly commitment that they are betting slips by unnoticed for as long as possible. AS SOON as I saw this fraudulent charge I addressed it through PayPal. The service was advertised for $3.95. I see clearly from the other complaints that I am not the only one who has been scammed by this fraudulent advertising.
      Read More

      Customer Reviews

      47 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Subrata P

      1 star

      08/13/2024

      Worst site. They bill you without your knowledge. And all the info you can find from simple google search.

      Peoplefinders.com Response

      08/16/2024

      Hello,

      At the time of purchase you chose to receive a discounted price for signing up for a 3 day trial to our Monthly Membership. You had the option to cancel this membership trial at any time on the website, via email, or with a representative over the phone. We received your cancellation after the 3 day trial has ended. We provided you with a prorated refund of $20.29 on 08/13/2024 please allow 2-5 business days for this to post to your bank account. 


      Please review the Terms of Service that you agreed to at the time of purchase for more information about refunds or other policies.
      **********************************************

      Thank you for contacting PeopleFinders.com.

      Best regards,
      PeopleFinders Customer Care
      *****************************************************************
      **************
      Mon-Fri 7:00AM-6:00PM (PST)
      Sat-Sun 7:00AM-3:30PM (PST)


      PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

      Customer Response

      08/16/2024

      That was kind of hidden. I didnt notice whats written on the contract or where the checkbox was. Its deceptive. Why didnt they ask me if I want to continue after three days rather than leaving that to me to cancel? Btw, I did not use their site after the first day and only noticed that when I found a suspicious payment on my credit card.

      Local BBB

      BBB of Northeast California

      BBB Reports On

      BBB reports on known marketplace practices.

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