Business ProfileforMission Bay Chevrolet

Go somewhere else and save yourself the headache. I have received terrible service, to the point where the service representative was yelling at me in my face. Not only is the customer service beyond terrible, but they repeatedly failed to find a problem with my squealing brakes. I had my brand new car in 4 times over a year and a half for two services (10k, and 20k), and also mentioned my brakes were making strange noises and squealing. After my 20k service, I was finally given a quote for $700 to replace the brakes. I took the car to another shop and was told my brakes were within spec, and there was likely a warranty issue because only the rear brakes were engaging. I've spoken to the manager, who ensured me I would receive better service with a different service representative. I mistakenly gave them a final chance to perform. They again found nothing wrong with my brakes, made me wait for over two hours after I was told ***** minutes, and when I went to go inspect my car, the service rep got in my face and started yelling at me. I'm contemplating reporting this incident to the authorities as I felt nervous for my personal safety. Please don't waste your time, and don't give them your business.