Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

A.R.K. Management Group Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • A.R.K. Management Group Inc.

      10731 Treena St Ste 101 San Diego, CA 92131-1040

    • A.R.K. Management Group Inc.

      9988 Hibert St Ste 102 San Diego, CA 92131-2480

    Business ProfileforA.R.K. Management Group Inc.

    Consultant
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    A.R.K. Management Group Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • A.R.K. Management Group Inc.

        10731 Treena St Ste 101 San Diego, CA 92131-1040

      • A.R.K. Management Group Inc.

        9988 Hibert St Ste 102 San Diego, CA 92131-2480

      Location of This Business
      10731 Treena St Ste 101, San Diego, CA 92131-1040
      BBB File Opened:
      8/13/2021
      Years in Business:
      8
      Business Started:
      10/7/2015
      Business Incorporated:
      10/7/2015
      Type of Entity:
      Corporation
      Alternate Business Name
      • A.R.K. Management Group
      • A.R.K. Management
      Business Management
      • Ms. Christine Brookes, Financial Officer
      Contact Information

      Principal

      • Ms. Christine Brookes, Financial Officer

      Customer Contact

      • Ms. Christine Brookes, Financial Officer
      Additional Contact Information

      Email Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/04/2023

      Complaint Type:
      Order Issues
      Status:
      Unanswered
      My ********* Condo has water intrusion coming from the common area. I am an 81 year old woman with health issues. My ********** have asked ARK Management for assistance starting in July 2023 with phone calls, 23 email attempts, and by mail. It has now been 4 months of asking for ARK to look into it. We pay a monthly HOA Payment and ARK is paid to maintain the property. We've provided an Engineering Report & (3) Plumbing Inspections showing the issues. However, we have only received promises & excuses from ARK Management to stop the water intrusion from the common area. Nothing has been done in 4 months, only promises. We need actual appt dates for inspection & repair. No appointments have been made for inspection of property to-date 11-3-23 (promise of Structural Engineer Inspection). This is beyond negligent. *** has prevented my family from selling the property for my medical needs.

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Alex A

      1 star

      04/11/2024

      Ark Management needs to be removed as they are unfit to manage any property. As a homeowner, I have seen my property value significantly decrease since Ark Management has been in charge. The prior management group was professional, reliable and most importantly trustworthy. Ark Management does NOT have the best interest of the community and the people living in the property. They have significantly increased *************** over such a short amount of time at a rate that is unheard of. Additionally, the company has not been transparent about where exactly our money is going. When asked for transparency and to address our concerns, we have been repeatedly ignored which has left us skeptical and untrusting of this company. It is evident that Ark management is not using our money wisely by the quality of the repairs. All repairs and issues have been addressed in a very poor manner. Being on the property is a safety concern. I have injured myself on the property due to the lack of upkeep and quality of these so-called "repairs". Ark management needs to be removed as they clearly do not have the best interest of the people they serve and are using HOA funds in questionable ways.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.