ComplaintsforAccredited Debt Relief

Debt Consolidation Services

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Initial Complaint
03/05/2024
Complaint Type:
Product Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
I, like many others, was looking for a debt consolidation loan. After inquiring, I was offered the plan instead of the loan, which I didnt want. Ive already received an email, a text, and 3 phone calls, and its only been a couple hours. Please remove me from your list!
Business response
03/12/2024
****************,

Thank you for the continued opportunity to address your concerns. We apologize for any inconvenience or frustration you have experienced.

We have confirmed that your information is on our Do Not Contact list. We are hopeful this is a satisfactory resolution to your concerns. Should you have any additional questions or concerns, please do not hesitate to contact us.

Sincerely,
Accredited Debt Relief
Customer response
03/12/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

*************************
Initial Complaint
02/24/2024
Complaint Type:
Order Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
I made an inquiry about the company services online for debt consolidation loan. They gave me the option for debt settlement but I wanted the loan only because settlement will ruin my credit. I made an appointment with one of the consolidation specialists the one called me the minute I made my inquiry, but she didn't call me. Anyway I've decided to pay my debts by myself as I just signed a new job offer with more than enough compensation.I'd like to be placed on a do not call list please. Thanks!
Business response
02/28/2024
******************,

Thank you for the continued opportunity to address your concerns. We apologize for any inconvenience or frustration you have experienced.

We have confirmed that your information is on our Do Not Contact list. We are hopeful this is a satisfactory resolution to your concerns. Should you have any additional questions or concerns, please do not hesitate to contact us.

Sincerely,
Accredited Debt Relief
Customer response
02/28/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

*************************
Initial Complaint
02/14/2024
Complaint Type:
Service or Repair Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
Inquired with company about services, chose not to use services, company will not leave me alone and is calling and emailing me multiple times a day.
Business response
02/19/2024
**************,

Thank you for the continued opportunity to address your concerns. We apologize for any inconvenience or frustration you have experienced.

We have confirmed that your information is on our Do Not Contact list. We are hopeful this is a satisfactory resolution to your concerns. Should you have any additional questions or concerns, please do not hesitate to contact us.

Sincerely,
Accredited Debt Relief
Customer response
02/19/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

*********************
Initial Complaint
02/09/2024
Complaint Type:
Order Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
Please put me on do not call list. I went through the process of speaking to a representative and am no longer interested, due to stopping payments to creditors. Ive seen the harassment made to other consumers who were not interested. I do not want to have to make a complaint, so please remove me from the list.
Business response
02/15/2024
****************,

Thank you for the continued opportunity to address your concerns. We apologize for any inconvenience or frustration you have experienced.

We have confirmed that your information is on our Do Not Contact list. We are hopeful this is a satisfactory resolution to your concerns. Should you have any additional questions or concerns, please do not hesitate to contact us.

Sincerely,
Accredited Debt Relief
Customer response
02/16/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

***************************
Initial Complaint
02/08/2024
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I never got their help and wont stop calling me after I turned down the offer they stopped and then started calling me again and has been going on for over two weeks now why wont they stop harassing me!
Business response
02/15/2024
Ms. ************,

Thank you for the continued opportunity to address your concerns. We apologize for any inconvenience or frustration you have experienced.

We have confirmed that your information is on our Do Not Contact list. We are hopeful this is a satisfactory resolution to your concerns. Should you have any additional questions or concerns, please do not hesitate to contact us.

Sincerely,
Accredited Debt Relief
Initial Complaint
02/07/2024
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Signed up for information providing my phone number and have received 2 phone calls and a text message in less than 5 minutes. After reading reviews on here Ive decided not to use this service. Please add me to your Do Not Call list.
Business response
02/15/2024
****************,

Thank you for the continued opportunity to address your concerns. We apologize for any inconvenience or frustration you have experienced.

We have confirmed that your information is on our Do Not Contact list. We are hopeful this is a satisfactory resolution to your concerns. Should you have any additional questions or concerns, please do not hesitate to contact us.

Sincerely,
Accredited Debt Relief
Initial Complaint
02/05/2024
Complaint Type:
Delivery Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
Company calls you repeatedly after advising you are not interested in signing up. Then they get upset and hang up on you! EXTREMELY unprofessional. Specifically, their representative *******, calling from telephone number ************. The telephone number caller ID shows as ***** Services" which is also inaccurate.
Business response
02/19/2024
****************,

Thank you for the continued opportunity to address your concerns. We apologize for any inconvenience or frustration you have experienced.

We have confirmed that your information is on our Do Not Contact list. We are hopeful this is a satisfactory resolution to your concerns. Should you have any additional questions or concerns, please do not hesitate to contact us.

Sincerely,
Accredited Debt Relief
Customer response
02/19/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

*****************************
Initial Complaint
01/04/2024
Complaint Type:
Product Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
This company continues to call me, spoofing their number, and despite saying its a recorded line and Ive clearly repeated for them to stop calling me they continue to call and email daily. As they spoof their number, Im unable to block them.
Business response
01/11/2024
Mr. *********,

Thank you for the continued opportunity to address your concerns. We apologize for any inconvenience or frustration you have experienced.

We have confirmed that your information is on our Do Not Contact list. We are hopeful this is a satisfactory resolution to your concerns. Should you have any additional questions or concerns, please do not hesitate to contact us.

Sincerely,
Accredited Debt Relief
Initial Complaint
01/04/2024
Complaint Type:
Sales and Advertising Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
After many months of incessant calls and stating I'm not interested, I have requested for my data and account to be deleted on the phone and via email several times. On the phone, they hang up. Over email, they don't respond. Last week I got ANOTHER phone call and an email and said if I don't have confirmation of data deletion in 24 hours I'd file a complaint. I want this done immediately.
Business response
01/11/2024
Ms. Tengcp,

Thank you for the continued opportunity to address your concerns. We apologize for any inconvenience or frustration you have experienced.

We have confirmed that your information is on our Do Not Contact list. We are hopeful this is a satisfactory resolution to your concerns. Should you have any additional questions or concerns, please do not hesitate to contact us.

Sincerely,
Accredited Debt Relief
Customer response
01/12/2024
This message still does not confirm that my data has been deleted. Delete my data immediately.
Business response
03/24/2024
Ms. ******,
We can confirm that your data has been deleted. Please let us know if we can be of additional assistance.
Sincerely,
Accredited Debt Relief
Initial Complaint
12/19/2023
Complaint Type:
Service or Repair Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
I requested debt relief information online and accredited debt relief began calling me in less than 1 minute. They have called me a minimum of 4 times a day since. The last call came from a local number and did not say spam so I answered. I kindly told the women I was no longer interested in services. She continued to keep repeating her speech. I asked to be removed from there call list 5 times while on the phone and she said "I am so sorry but" and kept trying to ask me more questions and continue her speech. I ended up having to hang up on her without confirmation that I would be removed from their call list. I have never had a company that is supposed to be for debt help be so pushy and rude when I am asking them to stop calling me. This was beyond ridiculous.
Business response
12/27/2023
******************

Thank you for the continued opportunity to address your concerns. We apologize for any inconvenience or frustration you have experienced.

We have confirmed that your information is on our Do Not Contact list. We are hopeful this is a satisfactory resolution to your concerns. Should you have any additional questions or concerns, please do not hesitate to contact us.

Sincerely,
Accredited Debt Relief
Customer response
01/05/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

*******************************

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