ComplaintsforAccredited Debt Relief

Debt Consolidation Services

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Initial Complaint
03/31/2024
Complaint Type:
Product Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
I was looking for help with debt relief. I called them answered a bunch a questions and we hung up I wasn't sure if I wanted to do this and now that I have read the reviews. I decide that I don't. Also, after received many calls within minutes on several days. Definitely don't want to do this.I want to be put on the Do Not Call List.
Business response
04/09/2024
**************,

Thank you for the continued opportunity to address your concerns. We apologize for any inconvenience or frustration you have experienced.

We have confirmed that your information is on our Do Not Contact list. We are hopeful this is a satisfactory resolution to your concerns. Should you have any additional questions or concerns, please do not hesitate to contact us.

Sincerely,
Accredited Debt Relief
Customer response
04/11/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

***********************
Initial Complaint
03/27/2024
Complaint Type:
Billing Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
After checking to see if I would qualify for debt consolidation, I decided to go a different route. Accredited will not stop calling me numerous times a day. Each number I block, but they wont stop. This is harassment! Please stop calling me!
Business response
04/03/2024
******************,

Thank you for the continued opportunity to address your concerns. We apologize for any inconvenience or frustration you have experienced.

We have confirmed that your information is on our Do Not Contact list. We are hopeful this is a satisfactory resolution to your concerns. Should you have any additional questions or concerns, please do not hesitate to contact us.

Sincerely,
Accredited Debt Relief
Customer response
04/03/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

***********************
Initial Complaint
03/26/2024
Complaint Type:
Sales and Advertising Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
I was just wanting to get information on potentially getting debt relief, but I keep getting calls from them even though I said to add my on Do Not Call list. Also when I spoke with the agent, I said I dont want to talk further and she kept engaging in conversation and saying she just has four questions and etc. I finally had to just say Im sorry Im hanging up please take me off this list. It was pretty annoying and made me feel bad for having to do that to their call agent. Please REMOVE ME from the call list.
Business response
04/02/2024
**********,

Thank you for the continued opportunity to address your concerns. We apologize for any inconvenience or frustration you have experienced.

We have confirmed that your information is on our Do Not Contact list. We are hopeful this is a satisfactory resolution to your concerns. Should you have any additional questions or concerns, please do not hesitate to contact us.

Sincerely,
Accredited Debt Relief
Customer response
04/02/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

*******************
Initial Complaint
03/25/2024
Complaint Type:
Product Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I called this company with an inquiry. I did not require their services and I let them know they were not the right company for me. I have received 1-3 calls from them daily (weekdays only). I have asked them every single time to put me on the "do not call list" and they continue to ask me personal questions about my finances. They are harrassing me and will not stop.
Business response
03/26/2024
****************,

Thank you for the continued opportunity to address your concerns. We apologize for any inconvenience or frustration you have experienced.

We have confirmed that your information is on our Do Not Contact list. We are hopeful this is a satisfactory resolution to your concerns. Should you have any additional questions or concerns, please do not hesitate to contact us.

Sincerely,
Accredited Debt Relief
Initial Complaint
03/14/2024
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I explained to them I only needed relief for three months, I was selling my business and would pay everything off with the proceeds, this having zero debt. They told me I wouldnt qualify for loan because of my debt utilization, debt to income. I figured as much, but he kept trying to force debt relief on me where I wouldnt pay on my debts now but Id paid them off in. 60 months. I explained Ill have them paid off in three without I was just looking for temporary relief that wouldnt hurt my credit. He kept trying to push it, I asked if he made money on pushing the relief he said yes. Then asked someone in my situation, why would I hurt my credit for years by not paying the creditors when Im paying off everything in three months, he said well thats in a perfect world. He had no interest in putting my best interest first, he was going for the sell.They are crooks! Untrustworthy
Business response
03/21/2024
Mr. *********,

Thank you for the opportunity to address your concerns. We apologize for any frustration or inconvenience.

Our records indicate that you had the opportunity to speak with agents on three occasions. Each interaction was reviewed to ensure complete understanding. During each interaction our agents provided you with accurate information and answered all of your questions. Our agent was forthright in explaining that you did not qualify for a loan at that time and presented you with another option. We regret if there was any miscommunication, however our agent was only making an effort to educate you about the option being presented. When asked if this option was for profit, our agent made the effort to explain that both options would have associated fees and or interest.

We have honored your request for no additional contact by placing you on our Do Not Contact list. Should you have any other questions, please do not hesitate to contact us.

Sincerely,
Accredited Debt Relief
Initial Complaint
03/07/2024
Complaint Type:
Order Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I inquired about a loan not realizing this was some ridiculous company and not just a company offering loans. When I didnt get approved for a loan, they started in with this ridiculous concept of setting up a payment plan with them and not paying any of my debtors, which is astoundingly ridiculous. Ive since gotten like 3 calls a day all with the same caller ID, but from different numbers so I cant even block them. I would like to be put on a do not call list. Stop harassing me
Business response
03/14/2024
********************,

Thank you for the continued opportunity to address your concerns. We apologize for any inconvenience or frustration you have experienced.

We have confirmed that your information is on our Do Not Contact list. We are hopeful this is a satisfactory resolution to your concerns. Should you have any additional questions or concerns, please do not hesitate to contact us.

Sincerely,
Accredited Debt Relief
Initial Complaint
03/05/2024
Complaint Type:
Product Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
I, like many others, was looking for a debt consolidation loan. After inquiring, I was offered the plan instead of the loan, which I didnt want. Ive already received an email, a text, and 3 phone calls, and its only been a couple hours. Please remove me from your list!
Business response
03/12/2024
****************,

Thank you for the continued opportunity to address your concerns. We apologize for any inconvenience or frustration you have experienced.

We have confirmed that your information is on our Do Not Contact list. We are hopeful this is a satisfactory resolution to your concerns. Should you have any additional questions or concerns, please do not hesitate to contact us.

Sincerely,
Accredited Debt Relief
Customer response
03/12/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

*************************
Initial Complaint
02/24/2024
Complaint Type:
Order Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
I made an inquiry about the company services online for debt consolidation loan. They gave me the option for debt settlement but I wanted the loan only because settlement will ruin my credit. I made an appointment with one of the consolidation specialists the one called me the minute I made my inquiry, but she didn't call me. Anyway I've decided to pay my debts by myself as I just signed a new job offer with more than enough compensation.I'd like to be placed on a do not call list please. Thanks!
Business response
02/28/2024
******************,

Thank you for the continued opportunity to address your concerns. We apologize for any inconvenience or frustration you have experienced.

We have confirmed that your information is on our Do Not Contact list. We are hopeful this is a satisfactory resolution to your concerns. Should you have any additional questions or concerns, please do not hesitate to contact us.

Sincerely,
Accredited Debt Relief
Customer response
02/28/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

*************************
Initial Complaint
02/14/2024
Complaint Type:
Service or Repair Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
Inquired with company about services, chose not to use services, company will not leave me alone and is calling and emailing me multiple times a day.
Business response
02/19/2024
**************,

Thank you for the continued opportunity to address your concerns. We apologize for any inconvenience or frustration you have experienced.

We have confirmed that your information is on our Do Not Contact list. We are hopeful this is a satisfactory resolution to your concerns. Should you have any additional questions or concerns, please do not hesitate to contact us.

Sincerely,
Accredited Debt Relief
Customer response
02/19/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

*********************
Initial Complaint
02/09/2024
Complaint Type:
Order Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
Please put me on do not call list. I went through the process of speaking to a representative and am no longer interested, due to stopping payments to creditors. Ive seen the harassment made to other consumers who were not interested. I do not want to have to make a complaint, so please remove me from the list.
Business response
02/15/2024
****************,

Thank you for the continued opportunity to address your concerns. We apologize for any inconvenience or frustration you have experienced.

We have confirmed that your information is on our Do Not Contact list. We are hopeful this is a satisfactory resolution to your concerns. Should you have any additional questions or concerns, please do not hesitate to contact us.

Sincerely,
Accredited Debt Relief
Customer response
02/16/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

***************************

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