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Find a Location

Chuze Fitness has 62 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Chuze Fitness

      1233 Camino Del Rio S # 350 San Diego, CA 92108-3577

    • Chuze Fitness

      5995 Birdcage Ctr Ln Citrus Heights, CA 95610

    • Chuze Fitness

      2244 Foothill Blvd La Verne, CA 91750

    • Chuze Fitness

      1025 Westminster Mall Westminster, CA 92683

    • Chuze Fitness

      215 Town Center Pkwy Santee, CA 92071

    Business ProfileforChuze Fitness

    Health Club
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.05/5stars

    Average of 44 Customer Reviews

    Customer Complaints

    94 complaints closed in last 3 years

    24 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers gym services.

    Business Details

    This is a multi-location business.

    Find a Location

    Chuze Fitness has 62 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Chuze Fitness

        1233 Camino Del Rio S # 350 San Diego, CA 92108-3577

      • Chuze Fitness

        5995 Birdcage Ctr Ln Citrus Heights, CA 95610

      • Chuze Fitness

        2244 Foothill Blvd La Verne, CA 91750

      • Chuze Fitness

        1025 Westminster Mall Westminster, CA 92683

      • Chuze Fitness

        215 Town Center Pkwy Santee, CA 92071

      Headquarters
      1233 Camino Del Rio S # 350, San Diego, CA 92108-3577
      BBB File Opened:
      11/23/2009
      Years in Business:
      16
      Business Started:
      3/10/2008
      Business Started Locally:
      8/25/2009
      Business Incorporated:
      3/10/2008
      Type of Entity:
      Corporation
      Alternate Business Name
      • EP Fitness
      • Rachas Inc
      Business Management
      • Mr. Andrew Chuze, Manager of Customer Service
      Contact Information

      Principal

      • Mr. Andrew Chuze, Manager of Customer Service

      Customer Contact

      • Mr. Andrew Chuze, Manager of Customer Service
      Additional Contact Information

      Fax Numbers

      • (888) 251-1346
        Primary Fax
      • (619) 297-7005
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Need to get in shape? BBB has tips for joining a gym

      Customer Complaints

      94 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/14/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      I was a member of the ***********, ** location before they announced their closure. I was given the option to continue my membership at another location, or to have it cancelled. I sent an email instructing them to cancel my membership on November 29, 2023. In July of 2024 I realized that I was still being charged for a membership at their ********* location. I called them to complain. I was told that if I was able to send them my original request to cancel my account, they would refund the charges they have continued to send. I did as they instructed. I forwarded my original email and I was given a refund. However, I was charged again for the month of August. I called the number that was on my statement which was their *******, ** location. Their general manager refused to give me her manager's information when I requested it and said I needed to send a statement requesting to cancel my membership. I explained that I had already done that, and I forwarded my original email again. My email states to "have my membership cancelled," yet they continue to charge people. That is not right and needs immediate attention to resolve.
      Read More

      Customer Reviews

      44 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sean M

      1 star

      07/31/2024

      1) They Chuze to ignore their Tanning bed maintenance- always several bulbs out or faded or flickering. 2) They Chuze to hold you hostage as a membertheir own website says you can cancel via appnope. 3) Employees behave like middle school kids at recess. Manager is discriminatory and enforces rules for some and not others ie no gym bags (small) or phones per policywant music- nope- phone cant be within range. Any get emergency calls. Read the policy. 4) Clips missing from cable machines. 5) Many HS kids that do not know gym etiquette swarm the place.6) Parking is a nightmare yet they continue to sign people up - no parking and over crowded.7) Many Karens are membersbeware.8) Antibacterial wipe stations are empty 89% of the time. 9) Sauna is always completely full- be prepared to rub skin with sweaty strangers.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

      BBB reports on known marketplace practices.

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