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Business Profile

Loans

LightStream
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BBB Accredited BusinessA Rated by BBB

Reviews

Customer Review Ratings

1.29

Average of 65 Customer Reviews

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Review Details

  • Elizabeth L

    Date: 06/08/2022

    I got scam by ************************* loan office by LightStream and Account Manager ******************* Light Stream Loan Servicing EIN/TAX ID : ****. 368. ***********. Telling me that they will give me money and I have to repay it back by MasterCard gift cards to improve my credit and Ill get the amount Im suppose to get for the loan. This company should be shutdown for good.

  • Barbara A

    Date: 06/01/2022

    Applied for a small loan, 10K, was denied. Their denial letter was totally incorrect, stated that I had insufficient credit history (I have 20+years of excellent credit history) and also that I have too many accounts with balances ( again, not true, I have exactly one account with a balance, a car loan that is 3 months away from being paid in full). The denial letter stated my credit score at 838! So I have to ask, who would be their ideal customer?? This business can not be legit AND there is no way to contact them except through email and while I did ask to be contacted, that of course has not happened. I would advise people to go elsewhere!

  • Malak E

    Date: 05/31/2022

    Be aware. They use deceiving information about same day approval if you have good credit history. Didn't happen, I waited 3 days for my application for 20K loan to be denied with no valid reason knowing that my credit score is 800 and I have 70K annual salary. Although they have the right to deny any application, the fact that they use misleading information about the qualifications for the loan while not offering pre approval option left me with unnecessary hard inquiry on my account.

  • Deborah L

    Date: 05/19/2022

    Ask for my bank account online username and password! He wanted over the phone. So that he look he hear my account number. I suggest to simply call the bank.

  • Jordan S

    Date: 05/18/2022

    Stay away. I have an over 800 credit score, less than 1% utilization on over 100k revolving limit, never missed a payment, income of $75000/year, 9 years of credit history (I'm 30). Was declined for ****** loan for 60 months. No option to contact the company, and on their site you can only leave a review if they approve your application. They also offer no pre-approval process so everything is a hard pull. On their site they have reviews, but no way to leave one if you are declined (so they all appear good), Stay away from this scam company. I'll be filing a complaint with the *** regarding their practices.

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