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Business ProfileforRestomods
At-a-glance
Customer Complaints
7 complaints closed in last 3 years
4 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 4867 Mercury St, San Diego, CA 92111-2104
- BBB File Opened:
- 6/7/2019
- Years in Business:
- 22
- Business Started:
- 3/6/2002
- Business Incorporated:
- 11/28/2017
- Accredited Since:
- 6/9/2020
- Type of Entity:
- Corporation
- Alternate Business Name
- Restomods Media Inc
- Related Businesses
- Business Management
- Mr. Daniel J Pegg, Operations Manager
- Mr. Christopher Hedgecock, President
- Contact Information
Principal
- Mr. Daniel J Pegg, Operations Manager
- Mr. Christopher Hedgecock, President
Customer Contact
- Mr. Daniel J Pegg, Operations Manager
- Mr. Christopher Hedgecock, President
Customer Complaints
7 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/21/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
19 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Nathaniel Z
07/05/2024
Restomods Response
07/08/2024
Hi *********,
It looks like you weren't interested in speaking over the phone.
We explicitly state on the sign-up page that the membership is in fact a recurring product, which can be cancelled at any time. "The membership will bill $12.95 per month until you decide to cancel by emailing ********************************, calling ****************, messaging us on social media, or cancel easily via your membership dashboard."
There is also another mention of the membership/recurring billing as well as our terms and conditions on the sign-up page between where you enter your card information and the "Enter Now" button: "By clicking "enter now" below, I certify that I am 18 years of age or older and agree to Restomods Media Inc Terms and Conditions of this purchase. Will rebill at $12.95 every month until cancelled by contacting support here. As a bonus each additional month gets you more entries. 100% Secure & Safe Payments".
You should have also received a "welcome email" after signing up which confirms the membership, as well as provides you with a login to access your account and view your discounts/benefits. This email acts as both the receipt for the membership signup as well as a direct link to get logged in (at which point you can cancel the membership yourself right on the account page).
I see that you've already contacted our customer service team who was able to get your membership cancelled and refunded for you, which we have no problems with. If you want to enter for a chance to win the Chevelle with a one-time purchase, you're welcome to make a purchase for some merchandise (t-shirts, hoodies, hats, car parts, etc.), which earns you entries based on the dollar amount spent at checkout, and is not attached to any recurring billing. As a sweepstakes, we also offer multiple free methods of entry, which include opting in to our SMS marketing, adding a car to your "my garage" on your profile, and more if you check out our official rules: **************************************.
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