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118 Customer Reviews
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Review from Rick W
1 star02/17/2025
I am a veteran the *********************** is sent me to QTC medical services They are terrible terrible *************** Most of the people you talked over the phone speak poor English They sent me **************** and West All over Illinois for appointments Today I went for a blood draw got there early and they do not have any paperwork from QTC for my appointment but I have an appointment notification from QTC now I have to come back Every time every time I try to sign into their website My security answers are incorrect So I have to call customer service and do it all over again My security answers are My mother's maiden name The city I was born in ******* My favorite food pizza But every time my security answers to these questions are incorrect It will not take the password that they online give me Being able to comprehend the English language and speak clearly should be a priority To a company that deals with the *********************** This must be a lowest bitter minority organization they ****
Leidos QTC Health Services Response
02/21/2025
Thank you for trusting us with your feedback. We understand the process is not easy, however know that your claims have been captured and recorded for our customer experience team to investigate. In addition, well leverage our partnership with the ** to ensure that your case is resolved in a timely manner. If youd like to provide additional information regarding your claims, email us at ************************************** Thank you for your service to our country.Review from Dave K
5 stars02/03/2025
QTC ********* I was greeted by a pleasant nurse upon checking in. I was taken back 15 minutes early for some tests. Met with the doctor for a 35 minute evaluation. Everyone I came in contact with was very professional.Leidos QTC Health Services Response
02/05/2025
Thank you for the great review! We love serving our Veterans by providing Quality, Timeliness and exceptional ***************** Thank you for your service to our country.Review from Justin S
1 star01/31/2025
Was evaluated by Dr ****** *** for c&p exam for TBI. Appt lasted less than 10 mins. Very rude downplayed all my issues asked me irrelevant questions as well. Dont use this doctor. 29 years of military service summed up in 8 mins.Leidos QTC Health Services Response
02/03/2025
Thank you for trusting us with your feedback. We understand the process is not easy, however know that your claims have been captured and recorded for our customer experience team to investigate. In addition, well leverage our partnership with the ** to ensure that your case is resolved in a timely manner. If youd like to provide additional information regarding your claims, email us at ************************************** Thank you for your service to our country.Review from Dmitriy S
1 star01/30/2025
QTC scheduled me for an exam with a shady company who's phone number doesn't even work. The exam was literally in a dump strip mall and looked more like a warehouse than any kind of medical facility. Fast forward, the examiner didn't give me time of day. Ignored everything I said. He then wrote a medical opinion full of lies and misrepresented medical literature. Not only that, he questioned my diagnoses by the VA. In short this led to a process of me having to fight for healthcare due to his lies. I called QTC many times, they didn't care.Leidos QTC Health Services Response
02/03/2025
Thank you for trusting us with your feedback. We understand the frustration you experience and do our best to accommodate each case. Please know that we adhere to our contractual requirements with the utmost professionalism and apologize if this seems restrictive. We understand the process is not easy, however know that your claims have been captured and recorded for our customer experience team to investigate. In addition, well leverage our partnership with the ** to ensure that your case is resolved in a timely manner. If youd like to provide additional information regarding your claims, email us at ************************************** Thank you for your service to our country.Review from Tanner L
1 star01/10/2025
By far the worst company *** ever had to deal with. Any appointments that I had I would get mailed information overnight, but my mileage checks disappear in the mail. Ive called several times and it doesnt change anything. I have appointments from November and December I havent received mileage checks for. How many other veterans are getting screwed out of their mileage checks too?Leidos QTC Health Services Response
01/13/2025
******,Thank you for trusting us with your feedback. We understand the importance of your case and will do our best to expedite a resolution. Please email us at ************************************* and provide your full name and case number. Our customer experience team will follow up and provide an update soon. We look forward to hearing from you.Review from William R
1 star11/20/2024
Worst company to eever deal with. Dropped calls, excessive calls for appointments already made. Very excessive information questions . Ling time spent waiting on reception to confirm thingsLeidos QTC Health Services Response
11/26/2024
***,Thank you for trusting us with your feedback. We understand the importance of your case and will do our best to be efficient whenever possible. We've recorded your feedback and will ensure our customer experience team reviews and makes any necessary process improvements to prevent future lapses with our customers. Thank you for your service to our country.Review from Kathleen M
1 star10/16/2024
Had a C&P a month ago for 21 issues. Appointment took no more than 10 min for all of that. The Dr. ****** did anything, didn't ask questions. I felt as if a 2 year old with a plastic stethoscope would be more thorough. A month ago, no real exam and my DBQs still are not uploaded. If this is how they "examine" members who serve over 20 years I could only imagine how poorly they treat the younger members.Review from Anthony F
1 star10/01/2024
I can't be the only one this has happened to:I had 3 appointments in July 2024, and I was examined by three different ******s. Its October 2024, and they called me a week ago mind you when I think I'm at the end of this journey and stated you have to do the exact same 3 examinations all over again do to we don't know why. This is corruption at its finest. My first ****** was repeating exactly what my initial ****** said and done so I know they didn't lose the report. So now i got another half a year to wait for their decision thanks a lot QTC.Leidos QTC Health Services Response
10/03/2024
Thank you for bringing your claims to our attention. We apologize for the inconvenience you experienced and understand the importance of your case and will do our best for a prompt resolution to your claim. Please know that I alerted our customer experience representatives, who will open an investigation and review your case to prevent future issues with your particular case. In the meantime, you can email us at ************************************* and provide your case number and any additional details regarding your claims, and well pass that information to our customer representatives for a speedy resolution.Review from Dustin K
5 stars09/12/2024
********************* staff did an outstanding job. They made a normally byzantine process easy and quick, Thank youLeidos QTC Health Services Response
09/13/2024
Thank you for the great review! We love serving our Veterans by providing Quality, Timeliness and exceptional ***************** Thank you for your service to our country.Review from Robert F
1 star08/18/2024
i always get mail from the va, but on 8/14/24 @1:03pm, i received a e-mail from the va stating, that i just filed a disability claim, that was done over a year ago and all c&p exams was completed over a year go, and that a might be contacted by Leidos QTC, which i don't know why. on Sunday , today 8/16/24, i received another email from the va for a survey for a c&p exam that i supposedly attended. by: Examiner: *******, **** M Vendor: QTC Date: 08/14/2024 Type: ACE/IMO, so either this is a big lie or a scam, because my lawyer nor I never receive a call, voicemail, text, email or mail from this company or any examiner *******, **** M or QTC, for a exam on the same day the va sent there email at the date and time listed above, there is no case number, no phone call, no text, no email and no mail to reference too, and i cant leave a phone number here for you these company to call back, not to many good reviews here with this company hurting veterans
Customer Review Rating
1.37/5stars
Average of 118 Customer Reviews
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