Complaints
This profile includes complaints for DoorDash's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 14,671 total complaints in the last 3 years.
- 4,276 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:09/04/2022
Type:Delivery IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
09-04-2022 paid *****, order not delivered and refund not issued, citing recent credits on the account due to previous order issues. I have spent thousands on this business and would never falsify a claim.Business Response
Date: 09/09/2022
Hello,
Thank you for contacting DoorDash BBB Support. We are sorry to hear that your delivery was less than perfect.
Unfortunately, we are unable to approve your request due to the amount of previous compensations on your account(s).
Based on our Terms and Conditions DoorDash is not obligated to provide refunds or credits but may ***** it on a case-by-case basis. Our Terms and Conditions that go into more detail on our refund policy has been linked below. It is indicated in Section 11, paragraph B that DoorDash has no obligation to provide refunds or credits but may ***** them, in each case in DoorDashs sole discretion.
https://help.doordash.com/consumers/s/terms-and-conditions-us?language=en_US
Best,
DoorDash BBB SupportCustomer Answer
Date: 09/09/2022
Complaint: 17918800
I am rejecting this response because:
I have spent thousands, if not tens of thousands on previous Door Dash orders. My credits last month and any time before were due to nothing I could control. Last time it was an incorrect order. with the $5 courtesy credit for the drivers completely inappropriate request for me to Cash App him money for gas. This time I didnt receive any product whatsoever. No and the driver did not post a picture of the delivery or respond to texts. The amount of credits one is entitled to should be conversely compared to the evidence or lack thereof of an order. I also believe the vast number of unproblematic orders completed in the past should allow some room for benefit of the doubt in my case. Ive already withdrawn my patronage to this service but this matter is still not resolved. The problem is with the ethics and/or competence of your Dashers or the merchant vendors you use. I should not be penalized for those actions or inactions.
Sincerely,
*********************Business Response
Date: 09/10/2022
Hello,
Thank you for contacting DoorDash BBB Support.Based on our Terms and Conditions DoorDash is not obligated to provide refunds or credits but may ***** it on a case-by-case basis. Our Terms and Conditions that go into more detail on our refund policy has been linked below. It is indicated in Section 11, paragraph B that DoorDash has no obligation to provide refunds or credits but may ***** them, in each case in DoorDashs sole discretion.
https://help.doordash.com/consumers/s/terms-and-conditions-us?language=en_US
Best,
DoorDash BBB SupportInitial Complaint
Date:09/04/2022
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Today, I ordered and paid Doordash for a Coke I did not receive. It was clearly in the Door Dash receipt, and a 24-oz Coke in bottle or plastic cup is very obviously missing in the very lightweight order in the paper bag. It was impossible for the Dasher not to know unless he chose not to check the receipt. I contacted Door Dash and they refused to refund me for the missing item and all taxes and tip paid calculated on this. Total refund requested is $4.54 (Coke: $3.75; Tax, fees, tip: $0.79), which I request be issued to me by check since I'm no longer a Door Dash customer. I also want the ********************** to be aware that this is the second refund Door Dash has refused to ***** me for items not delivered that the Dasher would know were missing from the order. I was told that I received too many refunds and would not be given any more for some undisclosed amount of time (their communication really is lacking). It is bad enough to have to request a refund credit in almost every order because the Dasher won't check the order (in the case of two orders from Royal Farms, the Dasher omitted picking up the crackers and beverage I paid for when it's very clear you don't get that at the service counter and it's clear it's missing because the food order is NOT bagged) but then to be told you have to pay for it anyway is just outright fraud. Tonight, they told me they were not able to verify "their sources" when all they had to do was call *********** to verify the beverage was not provided, or call the Dasher (their **** employee) to verify it was not delivered, but they refused to do this. They insisted I pay for the item anyway, plus the taxes and tip on it. I want BBB to look into their unfair business practice of charging customers for items not received that is a trend, not a mistake.Business Response
Date: 09/08/2022
Hello,
Thank you for contacting DoorDash BBB Support. We are sorry to hear that your delivery was less than perfect.
Unfortunately, we are unable to approve your request due to the amount of previous compensations on your account(s).
Based on our Terms and Conditions DoorDash is not obligated to provide refunds or credits but may ***** it on a case-by-case basis. Our Terms and Conditions that go into more detail on our refund policy has been linked below. It is indicated in Section 11, paragraph B that DoorDash has no obligation to provide refunds or credits but may ***** them, in each case in DoorDashs sole discretion.
https://help.doordash.com/consumers/s/terms-and-conditions-us?language=en_US
Best,
DoorDash BBB SupportCustomer Answer
Date: 09/09/2022
Complaint: 17918682
I am rejecting this response because:
It does not address the resolution I requested;It does not provide any detail as to the particular circumstances as to why policy prevents me from receiving a refund;
It continues to disregard DoorDash's responsibility to refund for items charged that their Dashers do not pick up or their failure to check the order.
If the business responds again without addressing my requests, then I ask BBB to contact me about next steps to report their unethical business practices of charging for food items that they then fail to provide on a regular basis.
Sincerely,
*****************Business Response
Date: 09/10/2022
Hello,
Thank you for contacting DoorDash BBB Support.
Based on our Terms and Conditions DoorDash is not obligated to provide refunds or credits but may ***** it on a case-by-case basis. Our Terms and Conditions that go into more detail on our refund policy has been linked below. It is indicated in Section 11, paragraph B that DoorDash has no obligation to provide refunds or credits but may ***** them, in each case in DoorDashs sole discretion.
https://help.doordash.com/consumers/s/terms-and-conditions-us?language=en_US
Best,
DoorDash BBB SupportCustomer Answer
Date: 09/13/2022
Complaint: 17918682
I am rejecting this response because it is just a repeat of the prior unsatisfactory response addressing nothing in my complaint.I ask that the Better Business Bureau please provide me with the means to file a complaint with the appropriate BBB, *************************** or state ************************* POC so I may pursue the unfair business practices issue of Door Dash charging for the cost, plus tax, fees, tip on items they refuse to provide and then refusing to reimburse the consumer.
It's far from the first time Door Dash has been sued for illegal/unfair business practices - https://www.ridester.com/doordash-lawsuit/ .
Sincerely,
*****************Business Response
Date: 09/20/2022
The Cx has been confirmed as a credit and refund abuser where we have denied compensation.Initial Complaint
Date:09/04/2022
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I order my food thru door dash and the dasher only brought one meal and I order 4 meals why would they tell me that I cant get a refund or my food this company is pitiful and ridiculous at the same time how are you allowed to keep my hard earned money like this and not bring me my food I work hard for my money at least they could have brought my food back and then when they bring my food they put it on the porch and my food just set out there anyone could have did something to my food this is ridiculous and I need someone to call me about this incident.Business Response
Date: 09/09/2022
Hello,
Thank you for contacting DoorDash BBB Support. We are sorry to hear that your delivery was less than perfect.
We sincerely apologize for your experience using our service. We would be happy to look into this for you. We couldn't find the order with the information provided. May we know the order's date, and the account's email address?
Thank you for your response.
Best,
DoorDash BBB SupportInitial Complaint
Date:09/04/2022
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I placed an order on DoorDash using my $30 gift card that I bought. My order total was $45.55 and after I applied my gift card I paid ***** via my own card. I ordered 3 whataburger chicken strip meals and 1 whataburger bacon and cheese meal. When my order arrived I only receive 1 whataburger chicken strip meal. I contacted the dasher who delivered the food and he stated that was all the restaurant gave him. After that I called DoorDash and they stated they could not give me my money or a redelivery. I stated that I hadnt received 3 meals so I didnt understand why I couldnt be reimbursed for them considering I spent nearly $50 and only received 3 chicken tenders. After calling two more times and asking to speak to a manger I still did not receive anythingBusiness Response
Date: 09/08/2022
Hello,
Thank you for contacting DoorDash BBB Support. We are sorry to hear that your delivery was less than perfect.
Unfortunately, we are unable to approve your request due to the amount of previous compensations on your account(s).
Based on our Terms and Conditions DoorDash is not obligated to provide refunds or credits but may ***** it on a case-by-case basis. Our Terms and Conditions that go into more detail on our refund policy has been linked below. It is indicated in Section 11, paragraph B that DoorDash has no obligation to provide refunds or credits but may ***** them, in each case in DoorDashs sole discretion.
https://help.doordash.com/consumers/s/terms-and-conditions-us?language=en_US
Best,
DoorDash BBB SupportCustomer Answer
Date: 09/08/2022
Complaint: 17918475
I am rejecting this response because: it doesnt solve my compliant in any way, theyve given the same resolution over and over again. Keeping peoples money without providing a product is ridiculous
Sincerely,
******************Business Response
Date: 09/10/2022
Hello,
Thank you for contacting DoorDash BBB Support.
Based on our Terms and Conditions DoorDash is not obligated to provide refunds or credits but may ***** it on a case-by-case basis. Our Terms and Conditions that go into more detail on our refund policy has been linked below. It is indicated in Section 11, paragraph B that DoorDash has no obligation to provide refunds or credits but may ***** them, in each case in DoorDashs sole discretion.
https://help.doordash.com/consumers/s/terms-and-conditions-us?language=en_US
Best,
DoorDash BBB SupportInitial Complaint
Date:09/04/2022
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am an employee of door dash and they have a program called top dasher. As a top dasher you can start when you want, you get bigger & better orders, etc. However, I have had to call every month because their system doesn't automatically put me in top dasher when it is suppose to because I meet the qualifications for top dasher, this has been going on for the last 3-4 months. This month, I had to call because once again I qualified for top dasher but this time they said their system showed I didn't meet the criteria, come to find out their system is wrong and they admitted that it was wrong but said they could do nothing about putting me back in the top dasher program. The stats in their system was completely different from mine. When they asked me to send proof I did and they told me that my proof was edited which is completely false, it was a screen shot taken directly from the app I even offered to go wherever I need to go in person to show the stats directly from the dasher app in my phone. I've had to call multiple times and had to send my proof 4 times, my issue was sent to escalation support and they still did nothing although they new their system was wrong. I have recorded all of my conversations with the door dash agents and I will be taking them to court and continue to file multiple complaints because this is ridiculous. If I am contacted I want to be contacted by a higher up agent who can actually do something about my issue. Now that I have found out they aren't actually counting some of my orders it's no telling how long this has been going on.Business Response
Date: 09/08/2022
Hello,
Thank you for your response. I apologize for the confusion and frustration around your experience regarding your Top Dasher status.
After reviewing your account, I see that one of our systems reflected your average rating at a 4.7 as it was rounding up from the actual average rating of ****. The requirement for average ratings for Top Dasher for the month of September was 4.7. Due to the confusion and the system rounding up when displaying the ratings, we will be following up with you directly to make this right. You will be receiving an email from ********************************* We appreciate the feedback here and thank you for bringing this to our attention.
Thank you for your response and understanding.
Best,
DoorDash BBB SupportInitial Complaint
Date:09/04/2022
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I got a new phone and I am not able to access my dash app. I called and spoke with ******* on the Escalations Team. She tried finding the account with my phone number and emails but had no luck. She was able to find my account with the last four digits and exp date of my debit debit card. She found where I was being charged monthly. However she said that since I could not verify the email or phone number that they would continue to charge my card. I told her that I do not concent to that and she explained that this was my fault and I will continue to be charged.Business Response
Date: 09/09/2022
Hello,
Thank you for contacting DoorDash BBB Support. We are sorry to hear that your delivery was less than perfect.
We can confirm a resolution was already provided to you via case ********* wherein we informed you that your request to have your DashPass subscription canceled had been completed. This correspondence was emailed and dated 09/04/22 and states "We have processed your request to cancel your DashPass subscription. You will no longer be charged for this service moving forward.". If you have any additional questions or concerns, please reach out to DoorDash Support so we may assist you.
Best,
DoorDash BBB SupportInitial Complaint
Date:09/04/2022
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On the evening of 9/2/2022 I ordered dinner from DoorDash. After a bit I checked my order and noticed my dasher wasnt moving and the app said he was completing another order. However, my dasher wasnt moving and wasnt completing a delivery. He was obviously picking up for another app. I called him and asked why he wasnt moving. He said he was waiting to pick up another order and got extremely angry when I told him my food was getting cold in his car while he sat. This made him angrier and he started to yell at me to cancel my order so I hung up the phone. Maybe less than ***************************************************************** I should respect workers and I would not be getting my food. He called me an a** and said he delivered my order with a black picture. I immediately contacted DoorDash and asked for a phone call and got disconnected from one agent to another with ZERO HELP OR CONCERN FOR ME OR MY SAFETY. This went on for over an hour with no call back. I finally found a number to call and all the guy did was refer me to other agents. It took 48 hours for a refund after me begging for my money back and an email saying the dasher still works for them but cant get my order. This is quite honestly the most disturbing contact Ive had with a business and DoorDash is absent. I am disgusted. I wasted hours of my time and was emotionally distraught over this and they are not doing anything!!!!!Business Response
Date: 09/10/2022
Hello,
Thank you for contacting DoorDash BBB Support. We are sorry to hear that your delivery was less than perfect.
We can confirm a resolution was provided to you via case ********* wherein we did confirm a full refund in the amount of $26.03 would be issued back to your original form of payment within 3-5 business days from the date of process 09/04/22. If you have not seen this refund back to your account please let us know so we may investigate further.Again, we sincerely apologize for the treatment you received from our Dasher. We take theses matters very seriously and have taken action to ensure that this does not occur again, however, any steps will remain internal.
If you have any additional questions or concerns, please reach out to DoorDash Support so we may assist you.
Best,
DoorDash BBB SupportInitial Complaint
Date:09/04/2022
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
We are a small business merchant restaurant that have been partners with doordash for almost 2 years. In July we fell victim to a phishing scam. The scammer was able to get into our email and change the bank account that we receive payments from doordash to. Doordash was depositing all of our payments to a bank account that did not belong to our restaurant. Once we were aware of it and contacted doordash. We were assured that they will investigate and deposit the almost five thousand back to our account within 2 to 3 business days. Almost 2 weeks went by getting the runaround we received a call stating we were responsible for the loss since we fell to the scam. We believe doordash did not have our best interest in the way they handled the entire situation. As a small business consumer we feel we have been deceived by doordash, with a loss of around five thousand. This has significantly hurt our business. The decision they made and the treatment they have been giving us is very unethical. The bank account was not in any way affiliated with our business or owners name. In fact I don't think the bank belongs in the U.S. Our money was being paid to someone in *****.Business Response
Date: 09/06/2022
Hi ***,
**** with DoorDash here, following up on your inquiry for *************************** (****************). I am sorry to hear about the bank account takeover on your DoorDash account. I can understand how frustrating it would be have something like this happen, especially being a small business. Please know that DoorDash takes these incidents very seriously, as the security of your account is of the utmost importance to us.
I have escalated this matter to one of our specialist teams to investigate and we will follow up shortly with more information.
In the meantime, if you need anything else you can reach us by phone at ************ or email at ********************************.
Best,
****
DoorDash Support
Customer Answer
Date: 09/07/2022
Complaint: 17918168
I am rejecting this response because:This is the same response I have been receiving for weeks. There is no solution provided. Their reply was that they will escalate it to a special team member and get back to me shortly. I have not received any communication from them or attempt to resolve the issue.
Sincerely,
*********************Business Response
Date: 09/12/2022
Hello ***,
**** with DoorDash here, regarding ********************* (************************** checked on your account and you should have received an email today from your Merchant Experience Partner, *******, regarding your reimbursement. ***********'s email, your reimbursement request is being processed. Please allow 2 to 4 weeks for processing.
If you need anything else please feel free to reach out to your Merchant Experience Partner by using the Help tab in your Merchant Portal account. You can also reach Support via email at ******************************** or by phone at ************.
Best,
Eric
DoorDash Support
Customer Answer
Date: 09/15/2022
Complaint: 17918168
I am rejecting this response because:
There is no resolution yet. The response states they need 2 to 4 weeks to process.
Sincerely,
*********************Initial Complaint
Date:09/04/2022
Type:Delivery IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am very frustrated with the customer service from **********************. I have been a loyal customer for over a year, a dashpass member and ordering several times per month. 7 out of the last 14 deliveries have had missing items but doordash normally makes it right. Yesterday I did not receive a ******* Supreme in my ********* order. They charged me $5.51 for it and I did not receive the item. When I contacted support to try and get help they just told me they were sorry and there was nothing they could do to compensate me. I escalated it to a live person and they still said there was nothing they could do. In my opinion this is like theft, I paid for something but did not receive it and doordash didn't even care. Had I picked up the order myself and they didn't provide an item I could at least go back in and they would replace it. I am very disappointed with doordash and their response to my problem. I know it was not their fault that the item was not provided in the bag, but it is their fault that I paid for an item that I did not receive and then pretty much said, "sorry we don't care" when I told them. I would not recommend ordering from doordash.Business Response
Date: 09/08/2022
Hello,
Thank you for contacting DoorDash BBB Support. We are sorry to hear that your delivery was less than perfect.
Unfortunately, we are unable to approve your request due to the amount of previous compensations on your account(s).
Based on our Terms and Conditions DoorDash is not obligated to provide refunds or credits but may ***** it on a case-by-case basis. Our Terms and Conditions that go into more detail on our refund policy has been linked below. It is indicated in Section 11, paragraph B that DoorDash has no obligation to provide refunds or credits but may ***** them, in each case in DoorDashs sole discretion.
https://help.doordash.com/consumers/s/terms-and-conditions-us?language=en_US
Best,
DoorDash BBB SupportInitial Complaint
Date:09/04/2022
Type:Customer Service IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Iplaced an order with doordash. The delivery personnel sent my order to an incorrect address. I contacted doordash and was advised that my order could not be compensated. When asked for my order, a refund, or management I was advised there was nothing they can do for me. This service is unbelievable. I will never doordash another order. My refund is being declined due to previously HORRIBLE service from ****** and the delivery driver.Business Response
Date: 09/09/2022
Hello,
Thank you for contacting DoorDash BBB Support. We are sorry to hear that your delivery was less than perfect.Unfortunately, we are unable to approve your request due to the amount of previous compensations on your account(s).
Based on our Terms and Conditions DoorDash is not obligated to provide refunds or credits but may ***** it on a case-by-case basis. Our Terms and Conditions that go into more detail on our refund policy has been linked below. It is indicated in Section 11, paragraph B that DoorDash has no obligation to provide refunds or credits but may ***** them, in each case in DoorDashs sole discretion.Furthermore, in review of our system of record and the referenced order, we can confirm that our Dasher indeed delivered to the correct input delivery address. We do understand the frustration caused during this experience, however, as the delivery address was input seemingly incorrectly we are unable to provide compensation on this basis as well. A link to our agreed upon Terms & Agreements is linked below covering our policy on refunds and requested for compensation.
https://help.doordash.com/consumers/s/terms-and-conditions-us?language=en_US
Best,
DoorDash BBB SupportCustomer Answer
Date: 09/09/2022
Complaint: 17917761
I am rejecting this response because:
I have had orders delivered to my unchanged address if you review my purchase history. Furthermore, when I reviewed the image of the items being delivered, I reach out to your driver and informed them less than 1 min after items were delivered and the driver did not respond. However, I also thank you for clarification on the reasons why I decline to further use your service.Sincerely,
*****************************Business Response
Date: 09/10/2022
Hello,
We understand that you had a disappointing experience using our service. We know how frustrating this can be. We review requests on a case-by-case basis and for this particular order we are unable to provide compensation due to DoorDashs policy.
Based on our Terms and Conditions DoorDash is not obligated to provide refunds or credits but may ***** it on a case-by-case basis. Our Terms and Conditions that go into more detail on our refund policy has been linked below. It is indicated in Section 11, paragraph B that DoorDash has no obligation to provide refunds or credits but may ***** them, in each case in DoorDashs sole discretion.
https://help.doordash.com/consumers/s/terms-and-conditions-us?language=en_US
Best,
DoorDash BBB SupportCustomer Answer
Date: 09/12/2022
Complaint: 17917761
I am rejecting this response because:Your response is repetitive and unhelpful. I dont agree so I will continue to reject it
Sincerely,
*****************************Business Response
Date: 09/15/2022
The Cx has been confirmed as a credit and refund abuser where we have denied compensation.
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