Complaints

This profile includes complaints for DoorDash's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  DoorDash

  303 2nd St Fl 8 San Francisco, CA 94107-1366

  
• 

  Door Dash, Inc.

  701 Decatur Ave N Ste 205A Golden Valley, MN 55427

• 

  Door Dash

  9168 S Yale Ave STE 170 Tulsa, OK 74137

• 

  DoorDash

  901 Market St. Ste 600 San Francisco, CA 94103

  
• 

  DoorDash

  C-390 Osborne St Winnipeg, MB R3L 1Z9

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:07/24/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Good morning. I apologize for creating this and causing a fuss, but personal information is at stake and that is scary. I have never created a DoorDash account but my name, phone number and home address was used to create an account and an order was placed. The driver was incredible and professional, the company, not so much. I contacted them to let them know why personal information was used on their website and asked to be removed or "Blacklisted" from their website because I will never use these 3rd party delivery services(they are all frauds in my eyes). I had a few email exchanges with DoorDash rep but they never responded with anything other than the formal reply with my case number " *********". After 4 emails with just their formal reply with my case number, I have contacted my attorney who advised to offer one more chance to receive an explanation but then submit this request if no response has been offered. It has been 5 business days since their last response with a fraud incident, which is just unacceptable. If you would like to contact me more, please feel free. I have all the emails and contacts with DoorDash attached below

  Customer Answer

  Date: 07/30/2023

  Good afternoon.  Apologies for the delay, I did not see this email. Yes, please send this to DoorDash as they need to update their procedures when it comes to fraud cases.  There are very few things more important than a person's identity and the fact DoorDash did nothing for over a week, shows they do not care or value their customers.  My personal information is now on their website where they are selling this information to other websites.  I would like them to confirm they have "Blacklisted' (strange to request to be blacklisted if you ask me, but this is what this has come to) my information from their website so my name, address, and/or phone number/email are NEVER used in their website.  

  

  Business Response

  Date: 08/07/2023

  Hello,
  
  Thank you for reaching out to DoorDash BBB Support. We apologize for any poor experience while trying to resolve this matter.
  
  The order was placed directly with the Merchant ****************************, DoorDash only provided delivery and support.
  
  We understand how important your personal information is and how important it is to secure it. However, after further investigation using the information that youve shared with us, we did not find anything suspicious on the account.
  
  For disputes on any unauthorized charges, please reach out to your financial institution.
  
  We hope this information helps.
  
  Best,
  
  DoorDash BBB Support 

• Initial Complaint

  Date:07/24/2023

  Type:Customer Service Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am looking a credit be posted on my account and I am looking for a refund to be posted on my account I didn't get the money

  

  Business Response

  Date: 07/28/2023

  Hi Stevana, 
  
  Thank you for contacting DoorDash BBB Support. We are sorry to hear that your delivery was less than perfect. We apologize for any inconvenience this may have caused. 

  Upon review of your order at ****'s on 6/12/2023, we found that it was cancelled and you were advised that you would receive a refund to your original payment method in the amount of $25.56. We see that a refund was provided but rather in the form of DoorDash credits to your account which were then used the same day on your next order at Sonic Drive-In. 

  As a courtesy due to this issue, we have re-issued the credits to your account in the amount $25.56 and converted it to a refund to your original payment method so you receive your refund as intended and previously promised. 

  Note: Due to differences in bank processing times, your refund timeline may vary. Pending charges will be removed from your statement or updated to reflect the final charge within three business days. Charges already processed will be refunded to your original payment method within five to seven business days. Keep in mind, this is DoorDash's processing time, however, the processing time for your bank may differ. 
  
  We appreciate the opportunity to resolve this for you. If you have any additional questions or concerns, please contact DoorDash Support so we may assist you. 
  
  Best, 
  DoorDash BBB Support 

  Customer Answer

  Date: 07/29/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Please posted the money on my DoorDash account because I  don't have the card and the account is closed 
  
  Sincerely,
  
  *************************

• Initial Complaint

  Date:07/23/2023

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  ******* deliveries are a mess every week. Your dashers pick an order and dont like the tip and then no one else can pick it. So the elderly people waiting for their groceries dont get them. Stop allowing dashers to view the tip and not deliver or fix whatever issue with *******. Its so disrespectful of customers time to have to jump through hoops over and over for this

  

  Business Response

  Date: 07/28/2023

  Hi *********, 
  
  Thank you for contacting DoorDash BBB Support. We sincerely apologize for the experience you had while using our service. 

  We would like to clarify in case there is any confusion that Dashers are independent contractors and are thus permitted to choose which orders they wish to complete on the platform. Please note that once a Dasher has accepted an order, if they choose to unassign themselves from the order, this does affect their rating on the platform. So there is a negative impact if they choose to unassign after accepting an order. 
  
  Regarding your mention for a refund due to issues, we certainly understand your frustration in this situation. Unfortunately, in the case of this order, because the order(s) was purchased and made payable to ******* a refund can only be processed from them. ******* will need to get in touch with us to begin the refund process for any delivery fee compensation which would be forwarded to you should the claim go through. 
  
  If you would like for us to provide DoorDash credits to the account you have on file (we would need you to confirm the email address used on your DoorDash account and the Order(s) date and details for this), or a DoorDash gift card in replacement of a refund from ******* please reply to this claim. If you wish to opt for this route, for each occurrence, please provide the date of the order, the total amount (Cost) of the order, and the issue associated with the order. 
  
  Again we apologize for any inconvenience this may have caused. And we hope this information was helpful. 
  
  We thank you for taking the time to provide feedback about your delivery experience. We appreciate the opportunity to resolve this for you. If you have any additional questions or concerns, please contact DoorDash Support so we may assist you. 
  
  Best, 
  DoorDash BBB Support 

  Customer Answer

  Date: 07/28/2023

   
  Complaint: 20365029
  
  I am rejecting this response because:

  the problem is not being resolved because once they unassing themselves it doesnt go back to queue so the orders are never delivered.  ******* says thats an issue on your end 
  
  Sincerely,
  
  *******************************

  

  Business Response

  Date: 07/28/2023

  Hi *********, 
  
  Thank you for contacting DoorDash BBB Support. 

  We reviewed your recent orders to ******* and found that the ones we were able to locate were all delivered, and typically include a proof of delivery photo showing evidence of delivery the address the order was placed with. If you have a specific issue relating to an order. Please provide the merchants name, date of the order, total charge for the order, and the email address used on the DoorDash account to place the order. While we recognize most of the orders we were able to locate appear to have been placed as guest orders on the platform, we would still be able to locate these and provide you with a resolution. 
  
  Regarding your mention for a refund due to issues, if the order is associated with ******* and was not placed directly through the DoorDash app or website, while we certainly understand your frustration in this situation, unfortunately, in the case of this order, because the order(s) was purchased and made payable to ******* a refund can only be processed from them. ******* will need to get in touch with us via our Merchant Support team to begin the refund process for any delivery fee compensation which would be forwarded to you should the claim go through. 
  
  Again we apologize for any inconvenience this may have caused. And we hope this information was helpful. Thank you for understanding. 
  
  We thank you for taking the time to provide feedback about your delivery experience. We appreciate the opportunity to resolve this for you. If you have any additional questions or concerns, please contact DoorDash Support so we may assist you. 
  
  Best, 
  DoorDash BBB Support 

  Customer Answer

  Date: 07/31/2023

   
  Complaint: 20365029
  
  I am rejecting this response because: you didnt even read the issue.  They are all delivered, however that is after HOURS of my time and never delivered in the window promised.  
  what am I asking for is a direct line to get to the bottom of whoever is accepting and then rejecting orders so I dont have to make 200 phone calls every week about this. 
  

  additionally, why dont you talk to ******* at ******* in ******* ****** who has been trying to get door dash to resolve the issue in your system for almost a year.  
  
  Sincerely,
  
  *******************************

  

  Business Response

  Date: 08/01/2023

  Hi *********, 
  
  Thank you for contacting DoorDash BBB Support. We hope the following information is helpful and again apologize for any confusion or inconvenience this has caused. 

  While DoorDash accepts responsibility for the order(s) delivered via DoorDash, we are not responsible for submitting reimbursement regarding ******* order(s) due to the way these were processed and made payable to *******. In the case of this order, because the order was purchased and made payable to ******* a refund can only be processed from them. ******* will need to get in touch with us via our Merchant Support line to begin the refund process for any delivery fee compensation which would be forwarded to you should the claim go through. 

  Please note that in order to provide further assistance regarding any order(s) made that DoorDash assisted in providing delivery services for a ******* order(s), we would need you to provide the details requested regarding the order(s), (Dates, Total Cost, Issues with Order), so we can locate and resolve each individually. But this request will have to come from ******* contacting our Merchant Support as the order(s) would have been processed by and made payable to *******. 
  
  Alternatively, If you would like for us to provide DoorDash credits to the account you have on file (we would need you to confirm the email address used on your DoorDash account and the Order(s) date and details for this). If you wish to opt for this route, for each occurrence, please provide the date of the order, the total amount (Cost) of the order, and the issue associated with the order. 
  
  We thank you for taking the time to provide feedback about your delivery experience. We appreciate the opportunity to resolve this for you. If you have any additional questions or concerns, please contact DoorDash Support so we may assist you. 
  
  Best, 
  DoorDash BBB Support 

• Initial Complaint

  Date:07/23/2023

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Today, I placed an order with Doordash Applebees. The driver ****** was rude and incompetent. Driver didnt follow simple directions and stated This is taking too long. I hung up. Someone from doordash then called me to say that the driver is having a hard time locating me. I told the doordash agent that I no longer wanted the food, issue a refund to my Doordash account and I will re-order. The Doordash agent did NOT listen and issued the refund back to my debit card instead. I had to re-order using my own money, meanwhile, waiting for a refund that will take 2-3 days. I had to place my order again. This time a wonderful driver named **** followed directions and delivered my order with no issues.This was an awful experience with the driver and the doordash agent.

  

  Business Response

  Date: 07/28/2023

  Hi *******, 
  
  Thank you for contacting DoorDash BBB Support. We are sorry to hear that your delivery was less than perfect. 
  
  We sincerely apologize for the issue with your order. We have issued credits to your account in the amount of $10.00 for the inconvenience. These credits are available immediately and will automatically be applied towards your next order. This amount is aligned with the details of your order. 
  
  We appreciate the opportunity to resolve this for you. If you have any additional questions or concerns, please contact DoorDash Support so we may assist you. 
  
  Best, 
  DoorDash BBB Support
  
  

• Initial Complaint

  Date:07/23/2023

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I made a purchase through the company and received burned food. I accepted a reorder and still received burned food. Asked for a refund from DoorDash and agent FORCED a 27 dollar credit on me and refused to refund the full amount.

  

  Business Response

  Date: 07/28/2023

  Hi *******, 
  
  Thank you for contacting DoorDash BBB Support. We are sorry to hear that your delivery experience was less than perfect. 
  
  In addition to the credits you have already received due to this issue, we have issued additional credits to your account in the amount of $10.00 for the inconvenience. These credits are available immediately and will automatically be applied towards your next order. . This amount is aligned with the details of your order.
  
  We appreciate the opportunity to resolve this for you. If you have any additional questions or concerns, please contact DoorDash Support so we may assist you. 
  
  Best, 
  DoorDash BBB Support 
  

  Customer Answer

  Date: 07/28/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *****************************

• Initial Complaint

  Date:07/23/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On July 14th, 2023, I placed an order from ********* via the DoorDash service. When the order was delivered, I quickly noticed that I had recieved the wrong order and none of the items I had paid for. I immediately contacted the delivery driver, who said there was nothing he could do, and urged me to file my complaint on the doordash app. When I attempted to submit my complaint and request the refund via the app, I was simply presented with a message stating that i was ineligible for a refund and given no further explanation. I then attempted to call their support number, where I was then told by a support representative that I would be issued a refund within a few days, and would also receive email confirmation on the refund. A few days passed and I received neither the email nor the refund, so I made attempts to contact support again. This time, when I called, the support representative let me know that the refund was still "pending" and that she was going to finalize it and put it through, and fed me the same line that I would get a refund and confirmation email. Again, I waited a few days only to again, receive neither the email or refund I was promised, and just yesterday made another attempt to call support and get them to help me. This time, the representative said I was now ineligible for the refund and that it cannot be processed, which was the first time anyone had told me this. I asked if I could speak with a supervisor that could help me and he said he would give them my phone number and that they would be contacting me by the end of the day. This did not happen, so I made a final attempt to call support again today, & explained the situation to another representative, who again fed me the same line that they could not do anything to help me, but said she would be emailing me a case number, which I did shortly receive an email only for it to disappear as I refreshed my inbox, giving me reason to believe that she recalled the email after sending.

  

  Business Response

  Date: 07/28/2023

  Hi ****, 
  
  Thank you for contacting DoorDash BBB Support. We are sorry to hear that your delivery was less than perfect. 
  
  e sincerely apologize for the issue with your order and have processed $20.72 back to your original payment method. We have also issued $10.00 in DoorDash credit to your account for the inconvenience. Credits are available immediately and will be automatically applied to your next order. Note: Due to differences in bank processing times, your refund timeline may vary. Pending charges will be removed from your statement or updated to reflect the final charge within three business days. Charges already processed will be refunded to your original payment method within five to seven business days. 
  
  We appreciate the opportunity to resolve this for you. If you have any additional questions or concerns, please contact DoorDash Support so we may assist you. 
  
  Best, 
  DoorDash BBB Support
  
  

• Initial Complaint

  Date:07/23/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I ordered food through DoorDash on 7/20 and at the time of purchase was quoted ***** minutes for delivery. The total came to $50+ and because I had credit in the site from a gift card it automatically took the credit amount off the bill. I would have preferred not to use the credit but there was no option to pay only by credit card. Once the dasher picked up the food it came up that there was another delivery along the route. The other delivery was marked but the driver inexplicably went in the opposite direction of both places and stopped for ***** minutes. Then after delivering to the stop before mine, the driver again stopped at an unrelated location for 5+ minutes. The total delivery time from when the order was placed was 70 minutes with the driver having my food for over 30 minutes, resulting in the food being completely cold when it arrived. I contacted support to compensate for the issue and was told they could only offer $11, when I pushed back in that they increased it to $16 and said thats the most they could do. After paying over $50 for cold food I found that unacceptable and asked for the issue to be elevated to a supervisor or manager. Reluctantly, the agent said Id be contacted within 24 hours to help resolve the issue. I was never contacted so after 3 days I reached out to support again and was told too much time had passed and I needed to contact them right away after receiving the food with any issues. When I pointed out what I was told by the previous agent, 3 different support people ended the chat without any attempt to resolve the issue. I have not received any account credit or reimbursement for the issues with the order and based on the responses from the agents today, it does not appear that DoorDash intends to compensate me for the problems caused by their deliver person.

  

  Business Response

  Date: 07/28/2023

  Hi *****, 
  
  Thank you for contacting DoorDash BBB Support. We are sorry to hear that your delivery was less than perfect. 
  
  We sincerely apologize for the issue with your order and have processed $30.25 back to your original payment method. We've also credited your account $25.00 for the inconvenience. These credits are available immediately and will automatically be applied towards your next order. Note: Due to differences in bank processing times, your refund timeline may vary. Pending charges will be removed from your statement or updated to reflect the final charge within three business days. Charges already processed will be refunded to your original payment method within five to seven business days. 

  Additionally, we wanted to clarify that credits are applied automatically to your next order. You can read more about how credits and refunds work here. 
  
  We appreciate the opportunity to resolve this for you. If you have any additional questions or concerns, please contact DoorDash Support so we may assist you. 
  
  Best, 
  DoorDash BBB Support 

• Initial Complaint

  Date:07/22/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I placed an order via DoorDash to Bad Daddys Burger Bar on Saturday July 22 which was delivered at 7:09p. Upon checking my order, I realized that I received an order for someone with a similar name and immediately went to the application to reach out to DoorDash for a resolution. I attempted 3 times only to get little to no response from the agents. Each agent I came in contact with ended my chat after a few minutes. Although I received a message saying that a review may take 24 hours. However, in less than 30min my refund was declined and doordash never offered to reorder my food at no additional cost. I would like a resolution as it is not ethical to make me pay for food I did not receive. My family and I werent even able to eat the food we received due to dietary restrictions. I would like my money refunded in the form of payment I used. *** attached receipts of what I ordered versus what I received.

  

  Business Response

  Date: 07/28/2023

  Hi ******, 
  
  Thank you for contacting DoorDash BBB Support. We are sorry to hear that your delivery experience was less than perfect. We apologize for any inconvenience this may have caused. 
  
  Upon reviewing your order at Bad Daddy's Burger Bar on 7/22/2023, we found that our support team has already provided you with a refund via DoorDash credits to your account in the amount of $52.48. Per your request to have this refunded to your original payment method, we would like to confirm that we have exchanged $40.01 in credits for a refund per your request. We were not able to exchange $12.47 due to those credits having already been used on your most recent order at DashMart on 7/26/2023. 

  Note: You should expect to receive this amount of $40.01 back to your original form of payment within 5-7 business days to appear on your statement but sometimes can take up to 10 days. Keep in mind, this is DoorDash's processing time, however, the processing time for your bank may differ. 
  
  We appreciate the opportunity to resolve this for you. If you have any additional questions or concerns, please contact DoorDash Support so we may assist you. 
  
  Best, 
  DoorDash BBB Support
  

  
  

• Initial Complaint

  Date:07/22/2023

  Type:Delivery Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Today i ordered some food from mccalisters online through doordash. But within seconds i relized that the address wasnt right so i canceled the order. Then screen asked for the reason then said i would get 7$ dollars back but the order was over 20$.. I feel like that is way too much to charge someone who didnt even get any food. so now im reaching out to you guys to see if you can help me.

  

  Business Response

  Date: 07/28/2023

  Hi ***********, 
  
  Thank you for contacting DoorDash BBB Support. We are sorry to hear that your delivery was less than perfect. 
  
  We sincerely apologize for the issue with your order and have processed $9.36 back to your original payment method. We've also credited your account $17.62 for the inconvenience. These credits are available immediately and will automatically be applied towards your next order. Note: Due to differences in bank processing times, your refund timeline may vary. Pending charges will be removed from your statement or updated to reflect the final charge within three business days. Charges already processed will be refunded to your original payment method within five to seven business days.
  
  We appreciate the opportunity to resolve this for you. If you have any additional questions or concerns, please contact DoorDash Support so we may assist you. 
  
  Best, 
  DoorDash BBB Support
  
  

• Initial Complaint

  Date:07/22/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Ordering from DoorDash is a h*** I dont wish upon anyone, after my most recent experience i will not ever use it again and i am making sure all friends and family do not ever use it again.

  

  Business Response

  Date: 07/28/2023

  Hi Jaxson, 
  
  Thank you for contacting DoorDash BBB Support. We are sorry to hear that your delivery was less than perfect. 

  Upon review of your pickup order at Dairy Queen on 7/8/2023, we found that you manually cancelled the order for the reason "Taking Too Long", and then contacted support stating you did not cancel the order. While we understand their may have been some confusion during this process, as a courtesy this time, we have processed $44.04 back to your original payment method. We've also credited your account $10.00 for the inconvenience. These credits are available immediately and will automatically be applied towards your next order. 

  Note: Due to differences in bank processing times, your refund timeline may vary. Pending charges will be removed from your statement or updated to reflect the final charge within three business days. Charges already processed will be refunded to your original payment method within five to seven business days. 
  
  We appreciate the opportunity to resolve this for you. If you have any additional questions or concerns, please contact DoorDash Support so we may assist you. 
  
  Best, 

  DoorDash BBB Support