Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:06/04/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  *********************** passed away on April 27, 2024. Patreon has an automatic subscription service for which they sent out daily emails to ***********************. Since *** has passed away, he has not received the services. In addition, he was in the hospital on a respirator for days before April 27th while waiting to be an Organ Donor. ***'s wife, ***** *****, contacted Patheon to stop the recurring charge (through PayPal) to ***'s credit card. I have requested reimbursement of $55 for the Automatic Payments on the following dates:1. May 26, 2024 for $15 2. May 1, 2024 for $25 3. April 26, 2024 for $15 I tried contacting Patheon via their online portal as they do not have a phone number to call or an email address available to document the multiple requests to terminate the automatic payment for the subscription. In addition, I did not receive an email confirmation when submitting the online form. I still have not heard a response from my multiple online requests via their website for canceling his subscription as well as for reimbursement. I was successful with PayPal to have PayPal terminate the ability for Patreon to be able to charge ***. There is no Account Number associated with ***'s account and all I could find is that his account is associated with his email address of [email protected] have attached ******'s death certificate to reflect his passing and how he would be unable to read their emails on trading, which is the subscription service he was paying for. There are no hard goods associated with this company which need to be returned.Thank you for reviewing my complaint as it is disappointing to see a business be nonresponsive of repeated requests, and during the difficult time of my husband's sudden passing.

  Business Response

  Date: 06/05/2024

  Hi there,
  
  Our team is actively working with the user since May 18th and we are addressing their concerns to the best of our abilities. We recommend that the user continues to respond to our emails since it is the best route for a resolution.

  Please note, our support team works on a queue basis and answers the requests in the order they receive them. Rest assured, an agent will reach out to you as soon as possible.

  Thanks.
  
  

  Customer Answer

  Date: 06/10/2024

   
  Complaint: 21799706
  
  I am rejecting this response because Patreon states "our team is actively working with the user since May 18th" and "we are addressing their concerns".  I have not received any communication from Patreon.  In addition, they have provided no documentation for their "active working" to myself or BBB.

  In addition, Patreon stated to BBB "please note, our support team works on a queue basis and answers the requests in the order they receive them".  If that is true, then how were they able to respond to BBB within 48 hours and I have had zero communication in over 3 weeks and have reached out multiple times via their website portal.

  Sincerely,
  
  ***** *****

  Business Response

  Date: 06/12/2024

  Hi there,
  
  To start we'd like to extend our condolences and apologise for the mistake on our end.
  
  We've alerted our team to this users contact and they have already replied to assist further. Please check your inbox for an email from our team with next steps.

• Initial Complaint

  Date:05/30/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My underage son used my credit card on my pc by accident i contacted Patreon and basically got a not my problem answer. That there not responsible for there creators' charges. I clearly stated that a minor was responsible.

  Business Response

  Date: 05/31/2024

  Hi there,
  
  We were unable to find communication with our support team from this email address. If the user requires further assistance, they will need to reach out to us again through *********** (*************************************************) to send us a note. At the bottom of every article, theyll find an Email Patreon Support button where they can get in touch with us.
  

• Initial Complaint

  Date:05/24/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  THIS COMPANY BLOCKS PEOPLE FROM THEIR ACCOUNT, IGNORES CUSTOMER REQUESTS SO THEY CAN KEEP BILLING AND STEAL MONEY!Once again, I have been blocked from my account because they demand a code sent via email for security, BUT THEY NEVER SEND THE **** AND BLOCK YOU FROM YOUR ACCOUNT SO THEY CAN KEEP BILLING. They do not respond to tech requests, and do this over and over, not just to me, but others per ******** comments. They block you so you can't cancel subscriptions. I will be filing chargebacks on any future charges if this isn't resolved!

  Business Response

  Date: 06/03/2024

  Hi there,
  
  Our team already assisted the user on May 25th, after they reached out to BBB, and the issue was resolved. They should now be able to receive Patreon e-mails and logging back into their account.

  If the user still needs assistance, they will need to reach out to us again through *********** (*************************************************) to send us a note. At the bottom of every article, theyll find an Email Patreon Support button where they can get in touch with us.

  Thanks.

  Customer Answer

  Date: 06/03/2024

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *********************

• Initial Complaint

  Date:05/24/2024

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Ticket number *******. I withdrew funds on may 14th. Money never showed up to bank account. I contacted my bank and they say they have no record of any attempt at a deposit. I contacted patreon multiple times now and there is zero resolve. Ive asked for updates days in a row and zero communication. This is a very well known issue with their site. Numerous parties experience the issue of their funds ending up in limbo despite the site claiming the transfer was successful.

  Business Response

  Date: 05/27/2024

  Hi there,
  
  Our team is actively working with the user and we are addressing their concerns to the best of our abilities. We recommend that the user continues to respond to our emails since it is the best route for a resolution.

  Customer Answer

  Date: 05/27/2024

   
  Complaint: 21755925
  
  I am rejecting this response because:

  
  I have been asking for over a week for resolution. The support is non existent. Days on days without response and this agent seems to be lying about actually reaching out to the appropriate channel. Never in my life have i seen such an awful lack of customer service. There are years and years of this same issue noted all over the internet. Im not the only user encountering this issue with their weak payment system. It shouldnt take a week to return it to the patreon account. The agent just keeps dilly dallying with my money. I will be reporting them to the ftc next if they continue to hold my funds hostage! maybe the news outlets considering theres so many users having this same problem with this company. Seems they are due for an internal investigation into their practices. 
  Sincerely,
  
  ***************************

  Business Response

  Date: 06/03/2024

  Hi there,

  The request has been analyzed by our internal team and we've advised this user to the best of our abilities.

   If the user requires further assistance, they will need to reach out to us again through *********** (*************************************************) to send us a note. At the bottom of every article, theyll find an Email Patreon Support button where they can get in touch with us.

• Initial Complaint

  Date:05/21/2024

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Patreon has suspended my account without cause, reason or explanation. They have ignored all inquiries sent to their support team over the last 6 days. The business purposely hides/obscures their phone number so that customers cannot contact them. Related support ticket IDs: #******* #******* #*******

  Business Response

  Date: 05/22/2024

  Hi there,
  
  Our team is actively working with the user and we are addressing their concerns to the best of our abilities. We recommend that the user to follow up again by to responding to our emails since it is the best route for a resolution.
  

  Customer Answer

  Date: 05/22/2024

   
  Complaint: 21743289
  
  I am rejecting this response because:

  The Patreon's response is completely false. 

  They sent an email detailing a false and fraudulent copyright claim on May 16 2024 at 06:41 am. That e-mail noted "ticket id #*******" 

  We responded in great detail explaining that the claim was false and fraudulent on the same day at 11:24 am. We provided a detailed explanation and significant proof that the claim was false, misleading and fraudulent. 
  
  No reply was received from Patreon, so we sent two followup e-mails on May 17, 2024 at 1:43 pm.
  
  No communication was received from Patreon until May 20, 2024, 11:09?am. This e-mail false claimed that "I haven't heard back from you".  By May 20 more than 5 emails were sent to ************************************************* and ***********************************. 
  
  After receiving this e-mail we again immediately responded to both ************************************************* and *********************************** pointing out that they had failed acknowledge any of our previous e-mails, and had ignored our request to provide information on how to resolve the complaint. 
  
  Since May 20 we have continued to send e-mails to *************************************************, ************************************ ****************************** and ************************************** all of which have gone ignored. 
  
  Patreon has occasionally sent a useless, irrelevant and false form letter that claims they are "working on it" and will reply within ***** hours (they have not). 
  

  We also reached out to ******************************************* but received only irrelevant automated responses falsely claiming that the issue is "being worked on". 

  There appears to be no way to reach a real person at Patreon and this appears to be by design. 

  Copies of our emails to Patreon were sent both from my personal e-mail ************************* and from our general company e-mail *****************  
  
  We replied directly to Patreon's original email and also copied all the details into their support ticket platform at *****************************************

  Other than irrelevant automated replies, all of our communications have been ignored to date. We have sent more than 10 emails as of May 22, 02:11 pm and have provided irrefutable evidence that the copyright claim against us is false, misleading and downright fraudulent. 

  Sincerely,
  
  *********************

   

  Your request (*******) has been updated. To add additional comments, reply to this email.
  
  Bellamy (Patreon) 
  May 20, 2024, 8:09?AM PDT 
  Hey again,
   
  Since I haven't heard back from you or seen any changes made to your page, I am going to close this ticket. If you would like to reach out about reactivating your Patreon page in the future, you can always send us a note at ************************************ and we would be happy to work with you on that.
  Warm regards,
  *******
  Patreon | Trust & Safety
  Monday - Friday 
  9:00 am - 6:00 pm
  Western European Time

  Business Response

  Date: 05/27/2024

  Hi there,
  
  Our team is actively working with the user and we are addressing their concerns to the best of our abilities. We recommend that the user continues to respond to our emails since it is the best route for a resolution.
  

  Customer Answer

  Date: 05/28/2024

   
  Complaint: 21743289
  
  I am rejecting this response because:

  They have not replied at all. 
  
  They suggested that I "respond to their emails", I have sent more than 10 replies to every known patreon e-mail address and they have ignored them all. My account remains suspended.
  
  Sincerely,
  
  *********************

  Business Response

  Date: 06/03/2024

  Hi there,
  
  Our team is working on the ticket that the user raised in May 16th and we are addressing their concerns to the best of our abilities. Please note, our support team works on a queue basis and answers the requests in the order they receive them.

  We recommend that the user continues to respond to our emails since it is the best route for a resolution. 

  Thanks.

  
  

  Customer Answer

  Date: 06/03/2024

   
  Complaint: 21743289
  
  I am rejecting this response because: this is total nonsense, Patreon still has not responded at all. It's been weeks and they are badly damaging my business. 
  
  Sincerely,
  
  *********************

  Business Response

  Date: 06/04/2024

  Hi there,
  
  Our team is actively working in the ticket the user raised and we are addressing their concerns to the best of our abilities. Please note, our support team works on a queue basis and answers the requests in the order they receive them.
  

  We recommend that the user continues to respond to our emails since it is the best route for a resolution.

  Thanks!

  Customer Answer

  Date: 06/04/2024

   
  Complaint: 21743289
  
  I am rejecting this response because: they still have not replied to more than 20 emails sent to all known addresses for patreon Patreon <******************************>, Patreon <******************************>, Patreon Accessibility <**************************************>, Patreon Legal <******************************>, Patreon Support <*************************************************>, Patreon Guidelines <***********************************>, plus their support platform: ****************************************

  There appears to be no way to contact a real live human at Patreon and this appears to be deliberate and by design. For example, why isn't there a published phone number?

  
  Sincerely,
  
  *********************

• Initial Complaint

  Date:05/16/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On July 5th 2022, I received a request from a friend of mine who was joining Patreon, he asked for people to become members and observe his art content, receive art for their monthly contributions. I signed up, the first charge came August 1, 2022. Sometime in September not having seen any contribution from my friend the artist, I asked him how it was going and he said he cancelled his Patreon account and wasn't going forward with their website at all, he said he'd refund the $55 (***** with tax). Never was there any exchange of goods or services, never did the creator utilize his page, no posts, no services, no goods. Patreon continued to charge me $***** /month and send NO email or any communication about the recurring charge. Being that I use the credit card for business and charge staging and photography services to it, my monthly balance is typically over 4 or 5k per month so the $58 charge every month didn't set off alarms for me when the balance was debited from my account. In January of 2024 I hired a bookkepper and upon going through everything we discovered I had been charged 18 times by Patreon, with no emailed invoices or records, for an account that had been cancelled by the creator and never used. I emailed Patreon and after 3 months of back and forth communication they said they would review and process a refund, they asked me to provide them basic information which was easy to do since nothing was ever exchanged and they just collected money every month which is documented. Today they said they would ONLY refund ONE month of the 18. Where did this ******** go? Not to the creator or refunded to me. Again, their refund policy is not valid here because I'm not returning anything, I have NEVER received anything. That's like ordering a cake, never getting it and the bakery saying sorry, our policy is no refunds on cake. Where is the money? This is fraud.

  Business Response

  Date: 05/17/2024

  Hi there,
  
  The request has been analyzed by our internal team and we've advised this user to the best of our abilities. 
  
  If the user requires further assistance, they will need to reach out to us again through *********** (*************************************************) to send us a note. At the bottom of every article, theyll find an Email Patreon Support button where they can get in touch with us.

  Customer Answer

  Date: 05/17/2024

   
  Complaint: 21723706
  
  I am rejecting this response because: See attached email from Patreon saying they will not respond via their customer portal any longer. They refunded $58.69 of the $1,056.42 in disputed charges. Again, it's not a refund it's flat our FRAUD. I was charged, no email invoices were sent before charging each month, no good were received, no services were received. I was charged, where did the money go? Not to the creator of the cancelled account that has ZERO activity or posts on it period. This is Fraud. If the funds are not credited back to me in full, I will proceed with a charge back and all the documentation/communication with Patreon prior to them saying "we will no longer communicate with you."
  
  Sincerely,
  
  N ******

  Business Response

  Date: 05/21/2024

  Hi there,
  
  If the user member assistance, they will need to reach out to us again through *********** (*************************************************) to send us a note. At the bottom of every article, theyll find an Email Patreon Support button where they can get in touch with us.

  Customer Answer

  Date: 05/22/2024

   
  Complaint: 21723706
  
  I am rejecting this response because: I have been emailing the Patreon "support" team back and forth for months and gotten a run around with responses from different members and getting no resolution. After months of messaging I decided to go through the BBB. The last "support" person I communicated with stated that they were only willing to refund me one month of 18 months of charges. Charges for what? No goods or services were provided, yet I was continually charged and not until my book keeper caught these erroneous charges and I deleted my credit card all together did the charging stop. Their customer "support" is a sham, designed to frustrate people and their billing practices are literally fraudulent. 

  If I don't get a legitimate response here on this complaint, I will go to my bank and initiate a charge back for every erroneous charge. 

  
  Sincerely,
  
  N ******

  Business Response

  Date: 06/04/2024

  Hello there,

  We were not able to find any communication or ticket from this user - ************************** 

  If the user requires assistance, they will need to reach out to us again through *********** (*************************************************) to send us a note. At the bottom of every article, theyll find an Email Patreon Support button where they can get in touch with us.

  Customer Answer

  Date: 06/09/2024

   
  Complaint: 21723706
  
  I am rejecting this response because: This has been a never ending cycle for months, I will attempt to contact them again through the message center and post their non response here. Extreme frustration. 
  
  Sincerely,
  
  N ******

• Initial Complaint

  Date:05/12/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company refuses to provide accurate 1099 reports as well as accurate financial reports of any kind. Payout and earnings reports conflict with one another. The company charges high undisclosed fees. It is impossible to file taxes or reconcile earnings from Patreon because they refuse to acknowledge errors and inconsistencies in their reports and they refuse to provide corrected reports.Failure to provide accurate 1099s is also probably a violation of US law.Well be opening new tickets daily until you assign this to someone that understands basic mathematics The "patreon-creator-analytics-earnings report says we had total earnings of $100,599.96. This is supposed to be gross sales which they call total charged less processing fee, patreon fee, declines (if any) and currency conversion fee (if any). For Calendar year 2023 there is a discrepancy of $225 between gross sales - deductions and the figure Patreon calls your total earningsPatreon's creator-analytics-payouts report says we only earned $89,561.65, this is obviously a huge discrepancy.Furthermore, the amounts withdrawn and transferred do not match either of the earnings reports ($98,669.47 and $98,653.72). None of the figures Patreon provides add up mathematically or logically.The 1099 report is also in error and Patreon has refused for weeks to provide a corrected report. The 1099 provided does not even list the correct Payee (*****************).

  Business Response

  Date: 05/13/2024

  Hi there,
  
  We do not have any contact from this email address, if the user needs assistance, they will need to reach out to us directly through *********** (*************************************************) to send us a note. At the bottom of every article, theyll find an Email Patreon Support button where they can get in touch with us.
  

  Customer Answer

  Date: 05/29/2024

   
  Complaint: 21700697
  
  I am rejecting this response because: Patreon has been stonewalling us for more than a week now. They do not respond to emails sent to any of their known email addresses or to tickets submitted through their online support platform located *********************************************;

  We have sent more than 10 emails in reply to their latest communication more than a week but have received no response. 

  Email addresses for Patreon: Support Patreon <********************************************************************>, Patreon Legal <******************************>, Patreon Accessibility <**************************************>, Patreon Support <*************************************************>, Patreon <******************************>, Patreon <******************************>

  
  Thank you.

  
  Sincerely,
  
  *********************

  Business Response

  Date: 06/03/2024

  Hi,

  We were not able to find any ticket tied to this user e-mail - ****************************

  If the user requires further assistance, they will need to reach out to us through *********** (*************************************************) to send us a note. At the bottom of every article, theyll find an Email Patreon Support button where they can get in touch with us.

  Thanks.

  Customer Answer

  Date: 06/04/2024

   
  Complaint: 21700697
  
  I am rejecting this response because: they know exactly what this about. At least 20 emails have been sent over the past two to three weeks but they have consistently ignored them all without exception.

  *******************************************

  
  Sincerely,
  
  *********************

• Initial Complaint

  Date:05/04/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was charged $22.08 for a membership from Patreon through PayPal for a deactivated Patreon account on a deactivated email address on April 28, 2024. I requested a full refund and cancellation of any and all memberships or reoccurring charges, however the Patreon customer service agent *** who Ive been in contact with has been deliberately obstinate and extremely unhelpful in the matter. Amount: $22.08 Date: April 28, 2024 Transaction ID# ***************** Invoice ID: *************** Email: *******************

  Business Response

  Date: 05/06/2024

  Hi there,
  
  Our team is actively working with the user since April 29th and we are addressing their concerns to the best of our abilities.

  We recommend that the user continues to respond to our emails since it is the best route for a resolution.

  Regards.

  Customer Answer

  Date: 05/06/2024

   
  Complaint: 21666132
  
  I am rejecting this response because:

  I have responded to every email and provided all requested information MULTIPLE times, but I am no closer to receiving a refund or satisfactory resolution. I asked that the representative *** escalate my request to a supervisor or manager since they are unwilling or unable to help in this regard, and they still have not done so. 

  
  Sincerely,
  
  *************************

  Business Response

  Date: 05/09/2024

  Hi there,
  
  Our team has continued to assist the user with this issue. We advise the user to continue communication with our support team for a resolution. 

• Initial Complaint

  Date:05/03/2024

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am being charged for a membership to Patreon even though I cancelled my membership in Feb 2024. I have been charged March/ April and at 1st $5.24 and when asked, the company acknowledged that I cancelled the membership but says I havent been charged.

  Business Response

  Date: 05/07/2024

  Hi there,
  
  Our team is actively working with the user since May 1st and we are addressing their concerns to the best of our abilities. The issue may be tied to a second account, under another e-mail address, that our team is trying to help the user identify.

  We recommend that the user continues to respond to our emails since it is the best route for a resolution.

  Best regards,

• Initial Complaint

  Date:04/30/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I joined Patreon approximately December 2023/January 2024. Soon thereafter, I attempted to terminate my membership without success. I contacted the company on numerous occasions and was assured the membership had been cancelled; however, my bank account continued to be billed $10 per month to $40 of unauthorized withdrawals for a service I did not want and did not use. I have requested a refund from Patreon but as of this date have not received any refund or correspondence regarding return of the unauthorized withdrawals. I am retired and cannot afford to lose even $40. I have proof of the unauthorized charges on my bank account if needed. I appreciate the BBB's assistance in getting my refund.

  Business Response

  Date: 05/03/2024

  Hi there,
  
   
  Our team already assisted the user being our last answer was on the 18th April and user did not got back to us since. If the user needs assistance they can reply to the last email we sent them or the they can reach out to us again through *********** (*************************************************) to send us a note. At the bottom of every article, theyll find an Email Patreon Support button where they can get in touch with us.