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Business Profile

Internet Services

Yelp Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

This profile includes reviews for Yelp Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Yelp Inc. has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Yelp Inc.

      350 Mission Street San Francisco, CA 94105

    • Yelp.com

      11 Madison Ave Fl 14 New York, NY 10010-3670

    • Yelp Inc

      P.O Box 204393 Dallas, TX 75320

    • Yelp Inc

      P.O Box 204393 Dallas, TX 75320

    • Yelp Inc.

      140 New Montgomery St San Francisco, CA 94105-3705

    Customer Review Ratings

    1.02/5 stars

    Average of 700 Customer Reviews

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    Review Details

    • Review fromOrlando D

      Date: 04/03/2025

      1 star
      They took money from my account unauthorized and then refused to pay it back.
    • Review fromStephan J

      Date: 04/01/2025

      1 star
      They took money out of my account through Apple Pay. I never gave him my account number. I was taking payment without my knowledge.
    • Review fromJames E

      Date: 03/28/2025

      1 star
      On March 25, 2025. I responded to a Business page they show of mine to claim it. They have 2 on the internet. Both wrong phone numbers and addresses and even city and for over 5 years or more. Mis-information on my business. On March ******* I claimed one of them. I had to send an email and got a call back. From a *** with the area code (480) 676 - . He was a good salesman. Yet they needed my debit card to the business, to validate the card is real. I gave it to him and asked are you going to charge my card. The *** said no. Not 10 minutes off the call from him. My bank fraud department texted me of possible fraud. I called them and Yelp tried to run my card 3 times. One getting ***** dollars. I called the fraud department back to find out it was Yelp. I called this *** back he gave me his phone number in *******. While speaking to him I let the fraud department listen in from a different phone speaker. I asked why my card was ran, when he said no. Then he comes up with they had to run it to make sure it was active. The fraud department said this is a scam. They do not have to charge it to see if it is valid. The phone conversation with the Yelp consultant ended. He also gave me a phone number for Yelp scheduling, and to call them. I did and all I got was a recording. That was a ***** number. He also stated that they will give me $900.00 in free advertising. When he set up my profile he has stuff I do not do on my profile. After the fraud call, I checked the BBB and another review place against Yelp. Very bad reviews, I even seen a complaint, just like what is happening to me. I called my bank back and had to close that card. Inconvenience to me, yet had to be done. Before they charged me like what I have read in the reviews I read. Plus the fact of their false advertising of my business's. Wrong phone number, address and city I am located at. Beware of this business. With in 24 hours I cancelled I had to cancel the card. Almost was another learning experience.
    • Review fromKatie N

      Date: 03/27/2025

      1 star
      They refuse to post all my business reviews. They are only posting 2 of 7. They are practicing discrimination, ignoring freedom of speech, keeping a "personal" negative review, swaying peoples opinion about my business to be low, hurting my living. Show all or show none otherwise it's discrimination.
    • Review fromSid A

      Date: 03/26/2025

      1 star
      Different salesmen call over and over again every few weeks after repeatedly telling them for years that I'm not interested in their services and to stop contacting my business. Refuse to get off the phone until I hang up on them the times that I answer and try to have a conversation with them about not wanting their services.
    • Review fromTY B

      Date: 03/26/2025

      1 star
      If I could leave a negative number I would!! I was hounded and continuously emailed and called by many many "sales" people about signing up with them. Was given a bunch of BS with "supposedly having to sign up" to get free advertising with them for a trial period. Now they keep trying to charge over $300 with it going into collections. Which I am a very small business of 1. Which them trying to charge a very small business a chunk of money and then have it go to collections, is RIDICULOUS!!!! Just promises on top of promises about "supposedly" a manager or someone higher up to call to work all this out. ALL B.S. !! Sorry.... to have to say it like that but, scammy company in my opinion with the continued phone calls after phone calls to sign up with them. DO NOT SIGN UP WITH THEM AS A BUSINESS! Many other good respectful companies out there. Representatives were ******* and ******* I guess. Just rude and NO HELP AT ALL!!!!!!!
    • Review fromGreg W

      Date: 03/23/2025

      1 star
      Yelp is a scam model that only posts bad reviews and always takes off the ****** business reviews. They call you back to back to get you to go with paid advertising. They put my child's (a minor) information on their website as well as a business.
    • Review fromDeb T

      Date: 03/21/2025

      1 star
      Yelp is ruining our good business name. They claim they have no control over reviews but they have removed all of our hard earned positive reviews from my clients 7 in total. But they did however allow the one negative review from ckient who was not all to together very truthful. Its stands alone and the giving us a one star rating. I thank goodness did not give them any money (and that's probably why my 5 star rating has been removed and now only the negative remains.
    • Review fromJames L

      Date: 03/21/2025

      1 star
      This platform is ** if I could rate no stars I would. They are not credible they just like the slander of small business they get a kick out of it. With PROOF I showed that the review left on my profile that it was my competition but I got hired for the job they REFUSE to take the review down. I GOT 6 other 5 star reviews THAT THEY TOOK DOWN. THIS PLATFORM SHOULD BE ABOLISHED
    • Review fromSteven M

      Date: 03/19/2025

      1 star
      A charge i did not sign up fis on my bill. I have been trying for 3 weeks to get it removed. I have lied to about their assistance. Promised emails that never arrive, the billing department directs me customer success department and direct me to billing/financial department my account *** asked for 5 to 10 minutes to review my file, hang up and never called back. She also never takes my calls or calls back when I leave a message.The short is this, I suggest you do not work with this company. They have a C+ rating for a reason.

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