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Business Profile

Medical Consultants

Helix MWR

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Consultants.

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37 Customer Reviews

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  • Review from Larry C

    1 star

    02/02/2025

    I contacted this company in 12/2024 after seeing their ********** online. I inquired to find out if they could fill a Rx for me and they charged me $79.00 for the inquiry and did not fill the Rx. What a rip-off.
  • Review from Angela S

    5 stars

    12/13/2024

    As a female on hormone replacement therapy for more than a decade, the Quality of care, customer, service, and product has never been close to what Helix has provided for me. Closely monitoring my bloodwork and ensuring a patient complete doctors visit every time I have new bloodwork makes me feel well cared for, and I feel better than ever!. I have been thrilled with the results and helix overall. Although being compensated with discounts for the review, I would never let it affect my opinion. This is the truth.
  • Review from BELINDA P

    1 star

    10/20/2024

    Horrible, for four days I have been waiting for a prescription to help with my tension headaches and nothing!!! I reach out to them three times still nothing
  • Review from Robyn H

    1 star

    10/17/2024

    I feel like they really took advantage of me! I signed up to see if they could help me but before I spoke with anyone at all I got a text saying they couldn't get my medical records?? Then they gave me a referral which I didn't ask for or need and charged me $99! I didn't need a referral. I have doctor's where I live. I emailed & texted several times but got no help from them at all. I didn't speak to a doctor and no one was at all concerned about me or my depression & anxiety. It was all about the money. Shame on them especially if they are really doctors. They created even more anxiety for me!! Don't waste your money. They really were not concerned about the patient at all.
  • Review from Robert G

    1 star

    08/27/2024

    ************. they will charge you for services they dont render and seem to be fully AI driven. dont give them any personal information!buyer beware
  • Review from James G

    5 stars

    08/16/2024

    I have been on the Helix MWR program for over a year and have experienced noticeable results. I not only feel better on a daily basis but physically look better, leaner with improved muscle tone. I maintain a healthy diet and consistent exercise program. The Helix program has definitely promoted these positive results. I encourage others to join the program and enjoy its affordable health benefits.
  • Review from David S

    5 stars

    08/13/2024

    I had been with a competitor for YEARS before finding Helix. Superior in ALL aspects of care. I have a couple favorite things about Helix... 1st: My regular bloodwork, adjustments and Doctor visits are amazing. 2nd: The results are amazing and I have never felt better or more youthful!! The options for care are seemingly endless. Love this place. Highest recommendation and although Ive received discounts from Helix MWR, that has ZERO influence on this opinion. #truth #helixmwr #selfcare
  • Review from Lisa F

    1 star

    07/10/2024

    I contacted this medical office via the Internet and ask some questions in filled out all the information which they said you had to do to get any kind of response. When I told them what my medical issue was their response was they were unable to handle my condition at this time. That's all fine and ***** but now they're chasing me every month saying that the doctor has posted my bill and I owe him $77 Plus when I didn't even see a doctor talk to her doctor or anything. Beware

    Helix MWR Response

    08/13/2024

    This review is not for Helix MWR - it is for HelixVM. HelixVM is open to the public. Helix MWR is invite-only, with our invitations usually going only to CEO's, Founders, job creators, small businessmen and general partners. This review should be deleted - but of course, it won't be because BBB is an absolutely slanderous organization. Thank you all!
  • Review from ROSS A

    1 star

    05/10/2024

    I spent $95 and was told that I would meet with a provider, also on their website it lists that they prescribe certain medications which they certainly do not. I just had a video call with ***********************. He was extremely rude. He hung up on me just because I was unhappy with the companys service. He just said, I am ending this appointment. Then he hung up on me. If I could, I would leave this company zero stars. They are very sketchy and super unprofessional. I have never had a doctor hang up on me before, absolutely do not use this company if you want help.

    Helix MWR Response

    05/25/2024

    This review is not for Helix MWR - it is for Helix VM. We are not the same company. Helix VM will take anyone. Helix MWR is invite-only company that specializes in hormone balancing (we have stopped sending out invites - with rare occasion, our Founder will invite CEO's, job-creators, and managing partners). If you've received an invite to Helix MWR, consider yourself very lucky. This review should be deleted - thank you all for reading!
  • Review from Meredith L

    1 star

    04/24/2024

    I have a charge from this company $146.75and I have no idea Who they are. *** contacted them, but they just sent me a generalized email over and over again. They do not look to see if I have an account. I dont have an account with their patient portal. Ive never heard of them.

    Helix MWR Response

    05/25/2024

    This review is not for Helix MWR - it is for Helix VM. We are not the same company. Helix VM will take anyone. Helix MWR is invite-only company that specializes in hormone balancing (we have stopped sending out invites - with rare occasion, our Founder will invite CEO's, job-creators, and managing partners). If you've received an invite to Helix MWR, consider yourself very lucky. Regarding this review, it is from a zip code in ******** - we have no offices presently in ********. Thank you all for reading!

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