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          AirGarage has 1 locations, listed below.

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            • AirGarage

              2261 Market St PMB 4027 San Francisco, CA 94114-1612

            Business ProfileAirGarage

            Parking Facilities
            Revoked BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Current Alerts For This Business

            Accreditation Revocation:
            On 06/05/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

            6. Address disputes forwarded by BBB quickly and in good faith.

            Contact Information

            2261 Market St PMB 4027

            San Francisco, CA 94114-1612

            Visit Website
            (415) 417-0975

            Customer Reviews

            1.12/5

            Average of 43 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            55 complaints closed in last 3 years

            53 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            Revoked BBB accredited businessF

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            AirGarage offers the service of managing of parking facilities.

            Business Details

            Headquarters
            2261 Market St PMB 4027, San Francisco, CA 94114-1612
            BBB File Opened:
            10/20/2023
            Years in Business:
            6
            Business Started:
            1/9/2018
            Business Incorporated:
            6/13/2019
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            40
            Alternate Business Name
            • AirGarage, Inc.
            Business Management
            • Mr. Bryan Sbriglia, Head of Operations
            Contact Information

            Principal

            • Mr. Bryan Sbriglia, Head of Operations

            Customer Contact

            • Mr. Bryan Sbriglia, Head of Operations
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            55 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/09/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            On 7/9 I received a text message that I was parked in an AirGarage, referencing my License plate, and that they were charging my card $20.29. My card was immediately charged $20.29. I haven't parked anywhere but my home in 3 days. At that time, it wasnt in an AirGarage. I still have the receipt for my parking then as well.I never gave AirGarage my card info as far as I know.The business doesnt seem to have any way to reach a live person for this.Reaching out to the business so far hasnt given me any info.I would like a refund, to know how they got my info to charge me, and to be removed from their system entirely after my refund is processed.I have 24/7 video of my car being parked at my home, i have receipts for parking when it was not, I have location tracking information on my vehicle to show it was not parked in an AirGarage location.
            Read 54 More Complaints

            Customer Reviews

            43 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Julie D

            07/29/2024

            Yesterday, I was told that parking is free on Sundays in the ********** in ***** NE. I parked for less than 45 minutes when I returned to see a citation and I thought well maybe it isn't really free on Sundays. I scanned the ** code to pay what I assumed was probably ~$20. I thought well I will just take care of it now before I forget and ask questions later. I was required to put in my credit card information and I assumed the next screen would tell me the amount. Instead it charged my debit card $82!!!!There were no posted signs for rates. No posted signs about what happens if someone parks without paying.And, to not share the violation price on the ticket itself or in the payment site is exploitative on so many levels. Rent is due Thursday and I can't get my money back.
            Read 42 More Customer Reviews

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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