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Business ProfileforFigure
At-a-glance
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Business Details
- Location of This Business
- 650 California St Fl 2700, San Francisco, CA 94108-2608
- BBB File Opened:
- 10/15/2018
- Number of Employees:
- 1
- Alternate Business Name
- Callahan
- Contact Information
Customer Contact
- Ms. Hannah Lemley, Owner
Customer Complaints
3 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
03/12/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Customer Reviews
44 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Brett Z
06/28/2024
Figure Response
07/11/2024
Hello *****,
We appreciate your feedback and apologize that your experience didn't meet your expectations. It takes 7-10 business days For Figure to process a payoff and submit the lien release to the county. However, it can take up to 60 days for the county records to reflect the recorded lien release after the loan is paid and closed. The paid in full notice that was provided to you at the time of account closing included this information. This timeline is outside of our control and depends on the county where the property is located. If you have additional questions or concerns, please contact us directly using the information below.
Thank you,
************************************
************
Local BBB
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